Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media

Skills you'll gain: Multimedia, Learning Styles, Writing, Writing and Editing, Style Guides

Skills you'll gain: Product Strategy, Marketing, Integrated Marketing Communications, Strategic Marketing, Marketing Management, Product Lifecycle Management, Marketing Planning, Marketing Communications, Advertising, Marketing Strategies, Marketing Channel, Consumer Behaviour, Promotional Strategies, Value Propositions, Market Analysis, Revenue Management, Brand Management, Writing

Skills you'll gain: Presentations, Microsoft PowerPoint, Consulting, Executive Presence, Business Consulting, Storytelling, Data Storytelling, Management Consulting, Proposal Development, Oral Expression, Data Visualization Software, Concision, Expectation Management

Skills you'll gain: Professional Development, Leadership, Business Planning, Organizational Effectiveness, Strategic Planning

Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

Skills you'll gain: Customer Service, Telephone Skills, Verbal Communication Skills, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Customer Relationship Building, Non-Verbal Communication, Communication, Active Listening, Emotional Intelligence

Skills you'll gain: Cloud Security, Threat Management, Vulnerability Management, Identity and Access Management, Data Security, Cloud-Native Computing, Infrastructure as Code (IaC), Authentications, Cloud Computing, Vulnerability Assessments, Multi-Factor Authentication, Data Governance, Personally Identifiable Information, Authorization (Computing), Infrastructure Security, Role-Based Access Control (RBAC), Containerization, Network Analysis

Skills you'll gain: Canva (Software), Logo Design, Branding, Brand Strategy, Graphic Design, Target Audience, Social Media Content, Marketing Materials, Social Media, Scheduling, Presentations, Content Creation, Social Media Marketing

Skills you'll gain: Responsible AI, Data Ethics, Human Computer Interaction, User Experience Design, Human Centered Design, Human Factors, Personally Identifiable Information, Information Privacy, Artificial Intelligence, Design Thinking, Machine Learning, Human Learning, Law, Regulation, and Compliance, Automation

Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Corporate Sustainability, Sustainable Business, Business Reporting, Data Storytelling, Compliance Reporting, Data Visualization, Performance Reporting, Sustainability Standards, Environmental Regulations, Stakeholder Communications, Strategic Communication, Return On Investment, Risk Management, Investment Management, Finance