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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • P

    Packt

    Salesforce Integration With External Systems Part 2

    Skills you'll gain: Authentications, Salesforce, Salesforce Development, Application Programming Interface (API), Systems Integration, Software Documentation, Postman API Platform, OAuth, Restful API, Test Tools, No-Code Development, Workflow Management, Data Integration

    Advanced · Course · 1 - 3 Months

  • U

    University of Maryland, College Park

    Create Program Changes with Power Skills & Digital Enablers

    Skills you'll gain: Leadership Studies, Program Management, Stakeholder Management, Organizational Leadership, Digital Transformation, Organizational Change, AI Enablement, Change Management, Workforce Development, Collaboration

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Mastering Blender for 3D Environment Creation

    Skills you'll gain: Unreal Engine, 3D Assets, 3D Modeling, Virtual Environment, Computer Graphics, Performance Tuning

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Practical Cybersecurity: Stay Safe Online

    Skills you'll gain: Cybersecurity, Cyber Security Strategy, Data Security, Cyber Threat Intelligence, Computer Security Awareness Training, Zero Trust Network Access, Information Systems Security, Security Awareness, Security Engineering, Threat Detection, Human Factors (Security), Cultural Sensitivity, Security Controls, Incident Response, Proactivity, Fraud detection, Information Technology

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Streaming Data to Bigtable

    Skills you'll gain: Dataflow, Google Cloud Platform, NoSQL, Cloud Storage, Data Pipelines, Data Integration, Data Storage Technologies, Data Processing, Big Data, Data Validation

    Beginner · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Houdini Procedural Modeling: Build & Refine Assets

    Skills you'll gain: 3D Assets, Prototyping, Visualization (Computer Graphics), Computer Graphics, Graphical Tools

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnQuest

    Deployment and Impact of AI Agents

    Skills you'll gain: Technical Communication, AI Enablement, Model Deployment, Generative AI Agents, Data Integration, AI Orchestration, Business Transformation, Cloud Deployment, Application Deployment, Initiative and Leadership, AI Product Strategy, Digital Transformation, Continuous Monitoring, Agentic systems, Compliance Management, Stakeholder Communications, Regulatory Compliance, Dashboard, CI/CD, Data Pipelines

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    E

    EDUCBA

    Logistic Regression with SAS: Build & Evaluate Models

    Skills you'll gain: Logistic Regression, Feature Engineering, Model Evaluation, SAS (Software), Data Preprocessing, Predictive Modeling, Classification Algorithms, Statistical Modeling, Regression Analysis, Data Analysis Software, Data Transformation, Statistical Analysis, Correlation Analysis, Graphing

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    مقدمة إلى خدمة رؤى الجمهور على فيسبوك

    Skills you'll gain: Customer Insights, Facebook, Marketing Analytics, Target Audience, Marketing Strategies, Marketing, Social Media, Social Media Marketing, Business Intelligence, Business

    Beginner · Guided Project · Less Than 2 Hours

  • P

    Packt

    The Freelance Stack: Real project with NextJS and Strapi

    Skills you'll gain: Application Deployment, Cloud Deployment, UI Components, React.js, User Interface (UI) Design, JavaScript Frameworks, Web Design and Development, Cascading Style Sheets (CSS), Front-End Web Development, Content Management Systems, Amazon S3

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Remplir les commandes sur Facebook

    Skills you'll gain: Facebook, Payment Processing, Order Fulfillment, Order Processing, Product Knowledge, E-Commerce, Selling Techniques, Social Media, Marketing, Shipping and Receiving, Company, Product, and Service Knowledge, Advertising

    Intermediate · Guided Project · Less Than 2 Hours

  • P

    Packt

    Unity Android — Build a 3D ZigZag Racing Game with C#

    Skills you'll gain: Android Development, Unity Engine, Mobile Development, Video Game Development, User Interface (UI), Game Design, User Interface and User Experience (UI/UX) Design, 3D Assets, C# (Programming Language), Scripting, Computer Graphics, Software Installation, Animations

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer journey courses

  • Salesforce Integration With External Systems Part 2: Packt
  • Create Program Changes with Power Skills & Digital Enablers : University of Maryland, College Park
  • Mastering Blender for 3D Environment Creation: Packt
  • Practical Cybersecurity: Stay Safe Online: Packt
  • Streaming Data to Bigtable: Google Cloud
  • Houdini Procedural Modeling: Build & Refine Assets: EDUCBA
  • Deployment and Impact of AI Agents: LearnQuest
  • Logistic Regression with SAS: Build & Evaluate Models: EDUCBA
  • مقدمة إلى خدمة رؤى الجمهور على فيسبوك: Coursera
  • The Freelance Stack: Real project with NextJS and Strapi: Packt

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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