Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Johns Hopkins University
Skills you'll gain: Javascript, Ajax, JSON, Web Applications, Web Development, Scripting, Hypertext Markup Language (HTML), Object Oriented Programming (OOP), Event-Driven Programming, Web Services, Programming Principles, Prototyping, Network Protocols
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Mindfulness, Teaching, Self-Awareness, Classroom Management, Empathy & Emotional Intelligence, Social Studies, Storytelling, Adult Education, Parent Communication, Resilience, Cultural Responsiveness, Stress Management, Emotional Intelligence, Community Development, Collaboration, Liberal Arts
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Building Codes, Construction, Safety Training, Construction Inspection, Safety Assurance, Safety Standards, Building Services Engineering, Building Design, Facility Management and Maintenance, Hazard Analysis, Electrical Systems, HVAC, Control Systems, Design Specifications, Hydraulics, Systems Integration
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Nursing Administration, Health Informatics, Education and Training, Clinical Informatics, Clinical Leadership, Nurse Education, Learning Management Systems, Informatics, Innovation, Culture
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Design Elements And Principles, Creativity
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Network Performance Management, Virtual Networking, Performance Tuning, Network Troubleshooting, Virtual Private Networks (VPN), Load Balancing, Performance Testing, Network Administration, Google Cloud Platform, VPN Clients, Network Analysis, Virtual Machines, Network Security
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Amazon Elastic Compute Cloud, Amazon Web Services, Virtual Machines, Infrastructure As A Service (IaaS), Cloud Infrastructure, Scalability
Intermediate · Guided Project · Less Than 2 Hours

ESSEC Business School
Skills you'll gain: Peer Review, Analytical Skills, Complex Problem Solving, Data Analysis, Data Storytelling, Value Propositions, Data Integration, Exploratory Data Analysis, Data-Driven Decision-Making, Data Visualization, Presentations
Mixed · Course · 1 - 3 Months
Skills you'll gain: Autodesk Revit, Building Information Modeling, Document Management, Engineering Documentation, Architectural Drawing, Project Coordination, Computer-Aided Design, Digital Transformation, Architectural Design, Construction Management, Collaboration, 3D Modeling, Data Modeling, Coordination, Visualization (Computer Graphics), Data Visualization
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Health Disparities, Psychiatry, Patient Education And Counseling, Community Mental Health Services, Social Determinants Of Health, Patient Communication, Psychiatric Assessments, Mental Health Diseases and Disorders, Rehabilitation, Trauma Care, Mental and Behavioral Health, Pharmacology, Mental Health
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Personal Development, Resilience, Self-Awareness, Mental Concentration, Accountability, Overcoming Obstacles, Self-Motivation, Persistence, Productivity, Emotional Intelligence, Growth Mindedness, Time Management, Positivity, Optimism, Stress Management, Initiative and Leadership, Personal Attributes, Decision Making, Engineering Management, Goal Setting
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Angular, Cascading Style Sheets (CSS), Front-End Web Development, HTML and CSS, Responsive Web Design, jQuery, React.js, Javascript, Web Applications, JavaScript Frameworks, Web Development, Web Components, Web Design and Development, Web Development Tools, UI Components, User Interface and User Experience (UI/UX) Design, Web Content Accessibility Guidelines, User Interface (UI), Event-Driven Programming, Data Structures
Beginner · Specialization · 1 - 3 Months