Skills you'll gain: Telephone Skills, Customer Service, Customer Complaint Resolution, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Customer Engagement, Communication, Active Listening, Non-Verbal Communication

Skills you'll gain: Canva (Software), Generative AI, Content Creation, Social Media Content, ChatGPT, Digital Content, Graphic and Visual Design, Prompt Engineering, Social Media Marketing, Content Marketing, Writing, Target Audience

Skills you'll gain: Market Opportunities, Business Development, Business Planning, Growth Strategies, New Business Development, Business Strategies, Entrepreneurship, Business Analysis, Feasibility Studies, Goal Setting

Skills you'll gain: Lifelong Learning, Critical Thinking, Personal Development, Professional Development, Self-Awareness, Creative Thinking, Open Mindset, Problem Solving, Decision Making

Skills you'll gain: Cost Estimation, Cost Management, Cost Accounting, Estimation, Operating Expense, Resource Allocation, Process Mapping

Skills you'll gain: Strategic Marketing, Marketing Strategies, Product Strategy, Marketing, Product Development, Consumer Behaviour, Business Strategy, Competitive Intelligence, Growth Strategies, Market Share, Customer Retention

Skills you'll gain: Canva (Software), Graphic and Visual Design Software, Graphics Software, Graphic Design, Design, User Accounts, Data Sharing, Content Creation, File Management, Editing, Marketing

Skills you'll gain: Time Management, Planning, Delegation Skills, Resource Management, Expectation Management, Organizational Skills, Productivity, Personal Development, Prioritization, Overcoming Obstacles, Goal Setting, Decision Making, Sales

Skills you'll gain: Critical Thinking, Overcoming Obstacles, Analytical Skills, Creative Thinking, Problem Solving, Learning Strategies, Cognitive flexibility, Decision Making, Open Mindset, Self-Motivation

Skills you'll gain: Employee Engagement, Stress Management, Employee Retention, Positivity, Mindfulness, Productivity, Emotional Intelligence, Relationship Building, Self-Awareness

Skills you'll gain: Problem Solving, Creative Problem-Solving, Root Cause Analysis, Critical Thinking and Problem Solving, Creativity, Analysis

Skills you'll gain: Project Risk Management, Communication Planning, Project Scoping, Project Performance, Risk Analysis, Scope Management, Project Management, Change Management, Leadership and Management, Project Documentation, Performance Measurement, Strategic Communication, Planning, Prioritization