• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Conflict Resolution

Conflict Resolution Courses

Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Popular Conflict Resolution Courses and Certifications


  • D

    Deep Teaching Solutions

    Speak Freely, Think Critically: The Free Speech Balance Act

    Skills you'll gain: Mediation, Conflict Management, Interpersonal Communications, Cognitive flexibility, Public Affairs, Advocacy, Diversity Awareness, Cultural Diversity, AI literacy, Responsible AI, Media and Communications, Critical Thinking, Empathy & Emotional Intelligence, Innovation, digital literacy, Psychology

    4.9 stars, 33 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (33) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • C

    Coursera

    Building Smarter Software: GenAI Tools and Practices

    Skills you'll gain: Test Planning, Prompt Engineering, Version Control, OpenAI API, Debugging, Google Gemini, Flask (Web Framework), Software Design Patterns, Git (Version Control System), GitLab, Responsible AI, Infrastructure as Code (IaC), GitHub, Collaborative Software, Application Programming Interface (API), Mobile Development, Front-End Web Development, Back-End Web Development, Application Development, Artificial Intelligence and Machine Learning (AI/ML)

    4.5 stars, 791 reviews, Intermediate, Specialization, 1 - 3 Months

    ★ 4.5 (791) · Intermediate · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of California, Davis

    Coaching Conversations

    Skills you'll gain: Employee Coaching, Coaching, Management Training And Development, Constructive Feedback, Gap Analysis, Employee Performance Management, Professional Development, Performance Management, People Management, Drive Engagement, Employee Engagement, Problem Solving, Leadership and Management, Expectation Management, Empowerment, Accountability, Active Listening, Communication Strategies

    4.7 stars, 347 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (347) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Michigan

    Liderazgo de equipos

    Skills you'll gain: Team Leadership, Team Management, Team Building, Team Performance Management, Teamwork, Conflict Management, Team Motivation, Trustworthiness, Decision Making, Team Collaboration, Strategic Decision-Making, Rapport Building, People Management, Goal Setting, Leadership, Professional Development, Performance Management, Performance Analysis, Lifelong Learning, Knowledge Transfer

    4.8 stars, 213 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.8 (213) · Mixed · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • A

    Arizona State University

    Workplace Culture for Everyone

    Skills you'll gain: Empathy, Team Leadership, Compassion, Empathy & Emotional Intelligence, Influencing, Emotional Intelligence, Team Building, Team Motivation, Leadership, Teamwork, digital literacy, Self-Awareness, Media and Communications, Digital Communications, Interpersonal Communications, Decision Making, Independent Thinking, Open Mindset, Conflict Management, Accountability

    4.6 stars, 148 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (148) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • C

    CVS Health

    Call Center Customer Service

    Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Record Keeping, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication

    4.6 stars, 102 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (102) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • J

    Johns Hopkins University

    Project Execution and Control

    Skills you'll gain: Earned Value Management, Configuration Management, Communication Planning, Project Controls, Project Risk Management, Project Implementation, Project Management Life Cycle, Quality Assurance, Project Management, Risk Management, Communication Strategies, Conflict Management, Quality Assurance and Control, Product Quality (QA/QC), Strategic Communication, Risk Mitigation, Project Performance, Risk Analysis, Plan Execution, Stakeholder Communications

    5 stars, 23 reviews, Intermediate, Course, 1 - 3 Months

    ★ 5 (23) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • J

    Johns Hopkins University

    Foundations of Strategic Communications

    Skills you'll gain: Non-Verbal Communication, Communication Strategies, Interpersonal Communications, Technical Communication, Target Audience, Leadership Studies, Strategic Communication, Communication, Stakeholder Communications, Persuasive Communication, Professional Development, Leadership, Influencing, Rapport Building, Professionalism, Organizational Leadership, Active Listening

    4.8 stars, 30 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.8 (30) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • E

    Emory University

    From Freedom Rides to Ferguson: Narratives of Nonviolence in the American Civil Rights Movement

    Skills you'll gain: Community Organizing, Social Justice, Social Sciences, Social Impact, De-escalation Techniques, Social Studies, Advocacy, Conflict Management, Education and Training, Cultural Diversity

    4.8 stars, 319 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (319) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • M

    Microsoft

    Microsoft Program Management

    Skills you'll gain: Stakeholder Management, Program Management, Stakeholder Communications, Communication Planning, Scheduling, Team Management, Team Performance Management, Procurement, Solution Delivery, Cost Management, Project Management Institute (PMI) Methodology, Teamwork, Leadership and Management, Organizational Change, Agile Product Development, Kanban Principles, Project Portfolio Management, Strategic Leadership, Communication, Risk Management

    4.6 stars, 186 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.6 (186) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    University of Geneva

    International Water Law

    Skills you'll gain: Pollution Prevention, Water Resources, Water Resource Management, Environmental Regulations, Water Quality, Water Sustainability, Environmental Laws, Mediation, Arbitration, Climate Change Adaptation, Diplomacy, Law, Regulation, and Compliance, International Relations, Natural Resource Management, Environment and Resource Management, Adjudication

    4.6 stars, 457 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.6 (457) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • U

    University of Michigan

    قيادة الفرق

    Skills you'll gain: Team Management, Team Building, Team Leadership, Teamwork, Team Performance Management, Team Motivation, Team Collaboration, Conflict Management, Performance Analysis, People Management, Performance Improvement, Performance Management, Drive Engagement, Organizational Effectiveness, Organizational Structure, Motivational Skills, Innovation, Knowledge Transfer, Diversity and Inclusion, Decision Making

    4.8 stars, 742 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.8 (742) · Mixed · Course · 1 - 4 Weeks

    Category: Preview
    Preview
1…303132…102

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok