Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Colorado Boulder
Skills you'll gain: New Product Development, Product Development, Product Strategy, Product Design, Design Thinking, Product Planning, Innovation, Persona Development, Product Management, Team Management, Product Lifecycle Management, Prototyping, Market Research, Sustainable Business, Agile Product Development, Marketing, Product Roadmaps, Sustainable Design, Ideation, Commercialization
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Swift Programming, Apple iOS, Unit Testing, Apple Xcode, Mobile Development, Software Testing, Object Oriented Programming (OOP), Data Structures, Application Development, Software Design, Debugging, Functional Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, User Experience Design, Usability Testing, Information Architecture, UI/UX Research, Figma (Design Software), User Experience, Presentations, Adobe XD, User Story, Storyboarding, User Research, Design, Prototyping, Web Design, Persona (User Experience), User Interface and User Experience (UI/UX) Design, User Centered Design, Data Ethics, Design Reviews
Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: Search Engine Optimization, Content Management, Web Content, Web Design, Information Architecture, Web Design and Development, Goal Setting, Project Implementation, Project Closure
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Generative AI, Artificial Intelligence, Image Analysis, Creativity, Prompt Engineering, Creative Design, Responsible AI, Music, Problem Solving, Critical Thinking
Beginner · Course · 1 - 3 Months

S.P. Jain Institute of Management and Research
Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Product Lifecycle Management, Strategic Marketing, Marketing Management, Integrated Marketing Communications, Social Media Strategy, Market Share, Value Propositions, Portfolio Management, Competitive Analysis, Business Metrics, Consumer Behaviour, Storytelling, Case Studies
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Photo Editing, Generative AI, Adobe Photoshop, Image Quality, Data Import/Export, Adobe Creative Cloud, Prompt Engineering, Editing, File Management, Graphic Design
Beginner · Guided Project · Less Than 2 Hours

Technical University of Munich (TUM)
Skills you'll gain: Social Impact, Experimentation, Program Evaluation, Community Development, Sustainable Development, Systems Thinking, Research, Human Centered Design, Culture, Cultural Diversity, Creative Problem-Solving, Case Studies, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Injury Prevention, Public Safety and National Security, Public Health, Safety Standards, Public Policies, Policy Analysis, Health Policy, Law, Regulation, and Compliance, Community Health, Risk Analysis, Case Studies
Beginner · Course · 1 - 3 Months
The University of Sydney
Skills you'll gain: Health Technology, Patient Communication, Health Informatics, Health Care, Health Systems, Health Information Management, Health Care Procedure and Regulation, Data Quality, Health Policy, Clinical Data Management, Electronic Medical Record, Digital Communications, Data Governance, Data Analysis, Data Integrity, Digital Transformation, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Power BI, Data Presentation, Data Visualization Software, Data Storytelling, Data Visualization, Interactive Data Visualization, Advanced Analytics, Data Analysis, Business Intelligence, Statistical Reporting
Beginner · Course · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Health Disparities, Health Systems, Health Promotion, Value-Based Care, Public Health, Health Care, Health Policy, Social Determinants Of Health, Preventative Care, Epidemiology, Health Assessment, Risk Analysis
Mixed · Course · 1 - 3 Months