• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: Preview
    Preview
    C

    Coursera

    Introduction to Next.js

    Skills you'll gain: JavaScript Frameworks, React.js, Application Development, Application Deployment, Web Applications, Front-End Web Development, Web Development Tools, Web Development, Routing Protocols, Responsive Web Design, Server Side

    4.5
    Rating, 4.5 out of 5 stars
    ·
    28 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Agile Dashboards for Data-Driven Decision-Making

    Skills you'll gain: Performance Analysis, Performance Measurement, Customer Analysis, Dashboard, Market Opportunities, Business Metrics, Decision Making, Strategic Decision-Making, Agile Methodology, Real Time Data, Management Reporting, Business Intelligence, Organizational Effectiveness, Business Leadership, Data-Driven Decision-Making, Business Strategies, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    18 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    M

    Michigan State University

    Avatar Psychology for Designers

    Skills you'll gain: Persona (User Experience), Research Design, Game Design, Design, Animation and Game Design, User Experience Design, Diversity Awareness, Augmented and Virtual Reality (AR/VR), Psychology, User Research, Cultural Sensitivity

    3.8
    Rating, 3.8 out of 5 stars
    ·
    27 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Backend Development and API Creation

    Skills you'll gain: Back-End Web Development, Server Side, Middleware, Authentications, API Design, Application Programming Interface (API), User Accounts, Databases, JavaScript Frameworks, Scalability, GitHub, Development Environment, Data Validation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    38 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Rapid Prototyping of Embedded Interface Designs

    Skills you'll gain: Human Computer Interaction, Embedded Systems, Prototyping, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Usability, HTML and CSS, Real-Time Operating Systems, Internet Of Things, jQuery, Mobile Development, Telecommunications, Cross Platform Development, Artificial Intelligence and Machine Learning (AI/ML)

    Build toward a degree

    3.7
    Rating, 3.7 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Michigan

    Justice and Equity in Technology Policy

    Skills you'll gain: Social Justice, Responsible AI, Disabilities, Innovation, Diversity Awareness, Social Impact, Socioeconomics, Human Centered Design, Sustainable Systems, Policy Analysis, Diversity Equity and Inclusion Initiatives, Data Ethics, Technology Strategies, Policy Development, Governance, Case Studies

    4.9
    Rating, 4.9 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    D

    DeepLearning.AI

    Open Source Models with Hugging Face

    Skills you'll gain: Hugging Face, LLM Application, Generative AI, Model Deployment, Cloud Deployment, Natural Language Processing, Large Language Modeling, Applied Machine Learning, User Interface (UI), API Design, Computer Vision

    4.8
    Rating, 4.8 out of 5 stars
    ·
    76 reviews

    Beginner · Project · Less Than 2 Hours

  • Status: Free
    Free
    A

    Amazon Web Services

    Amazon DevOps Guru Getting Started

    Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Devops Tools, AWS Identity and Access Management (IAM), DevOps, Application Deployment

    4.4
    Rating, 4.4 out of 5 stars
    ·
    60 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universitat Autònoma de Barcelona

    Organizaciones y recursos humanos en el siglo XXI

    Skills you'll gain: Performance Appraisal, Recruitment, Training and Development, Employee Onboarding, Employee Training, Talent Acquisition, Workforce Development, Human Resources, Business Ethics, Negotiation, Employee Performance Management, Adaptability, Conflict Management, Organizational Development, Organizational Structure, Qualitative Research, Organizational Leadership, Leadership, Decision Making, Team Performance Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    51 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    D

    Duke University

    ART of the MOOC: Arte Público y Pedagogía

    Skills you'll gain: Pedagogy, Student Engagement, Liberal Arts, Social Sciences, Social Impact, Community Development, Art History, Higher Education, Creativity, Collaboration, Cultural Diversity

    4.6
    Rating, 4.6 out of 5 stars
    ·
    129 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Technology Strategy: Creative Destruction

    Skills you'll gain: Innovation, Business Modeling, Technology Strategies, Product Lifecycle Management, Business Transformation, Business Strategy, Strategic Thinking, Product Management, Organizational Change, Market Dynamics, Emerging Technologies, Competitive Analysis, Platform As A Service (PaaS), Network Analysis, Case Studies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    62 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Configure and Test Basic Network Connectivity

    Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Virtual Networking, Network Administration, Network Troubleshooting, TCP/IP, Computer Networking, Local Area Networks, General Networking, Network Switches, Network Routers, Simulations, Configuration Management, Information Technology, Verification And Validation, System Testing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    91 reviews

    Intermediate · Guided Project · Less Than 2 Hours

Searches related to service design

service design thinking
medical device design
effective service innovation by design in hotel management
free service design
designing and building ai products and services
business service design
服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
1…379380381…758

In summary, here are 10 of our most popular service design courses

  • Introduction to Next.js: Coursera
  • Agile Dashboards for Data-Driven Decision-Making: Duke University
  • Avatar Psychology for Designers: Michigan State University
  • Backend Development and API Creation: Packt
  • Rapid Prototyping of Embedded Interface Designs: University of Colorado Boulder
  • Justice and Equity in Technology Policy: University of Michigan
  • Open Source Models with Hugging Face: DeepLearning.AI
  • Amazon DevOps Guru Getting Started: Amazon Web Services
  • Organizaciones y recursos humanos en el siglo XXI: Universitat Autònoma de Barcelona
  • ART of the MOOC: Arte Público y Pedagogía : Duke University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok