Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: JavaScript Frameworks, React.js, Application Development, Application Deployment, Web Applications, Front-End Web Development, Web Development Tools, Web Development, Routing Protocols, Responsive Web Design, Server Side
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Performance Analysis, Performance Measurement, Customer Analysis, Dashboard, Market Opportunities, Business Metrics, Decision Making, Strategic Decision-Making, Agile Methodology, Real Time Data, Management Reporting, Business Intelligence, Organizational Effectiveness, Business Leadership, Data-Driven Decision-Making, Business Strategies, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Persona (User Experience), Research Design, Game Design, Design, Animation and Game Design, User Experience Design, Diversity Awareness, Augmented and Virtual Reality (AR/VR), Psychology, User Research, Cultural Sensitivity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Back-End Web Development, Server Side, Middleware, Authentications, API Design, Application Programming Interface (API), User Accounts, Databases, JavaScript Frameworks, Scalability, GitHub, Development Environment, Data Validation
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Human Computer Interaction, Embedded Systems, Prototyping, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Usability, HTML and CSS, Real-Time Operating Systems, Internet Of Things, jQuery, Mobile Development, Telecommunications, Cross Platform Development, Artificial Intelligence and Machine Learning (AI/ML)
Build toward a degree
Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Social Justice, Responsible AI, Disabilities, Innovation, Diversity Awareness, Social Impact, Socioeconomics, Human Centered Design, Sustainable Systems, Policy Analysis, Diversity Equity and Inclusion Initiatives, Data Ethics, Technology Strategies, Policy Development, Governance, Case Studies
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Hugging Face, LLM Application, Generative AI, Model Deployment, Cloud Deployment, Natural Language Processing, Large Language Modeling, Applied Machine Learning, User Interface (UI), API Design, Computer Vision
Beginner · Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Devops Tools, AWS Identity and Access Management (IAM), DevOps, Application Deployment
Beginner · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Performance Appraisal, Recruitment, Training and Development, Employee Onboarding, Employee Training, Talent Acquisition, Workforce Development, Human Resources, Business Ethics, Negotiation, Employee Performance Management, Adaptability, Conflict Management, Organizational Development, Organizational Structure, Qualitative Research, Organizational Leadership, Leadership, Decision Making, Team Performance Management
Beginner · Specialization · 3 - 6 Months

Duke University
Skills you'll gain: Pedagogy, Student Engagement, Liberal Arts, Social Sciences, Social Impact, Community Development, Art History, Higher Education, Creativity, Collaboration, Cultural Diversity
Mixed · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, Business Modeling, Technology Strategies, Product Lifecycle Management, Business Transformation, Business Strategy, Strategic Thinking, Product Management, Organizational Change, Market Dynamics, Emerging Technologies, Competitive Analysis, Platform As A Service (PaaS), Network Analysis, Case Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Virtual Networking, Network Administration, Network Troubleshooting, TCP/IP, Computer Networking, Local Area Networks, General Networking, Network Switches, Network Routers, Simulations, Configuration Management, Information Technology, Verification And Validation, System Testing
Intermediate · Guided Project · Less Than 2 Hours