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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: Preview
    Preview
    D

    Duke University

    ART of the MOOC: Arte Público y Pedagogía

    Skills you'll gain: Pedagogy, Student Engagement, Liberal Arts, Social Sciences, Social Impact, Community Development, Art History, Higher Education, Creativity, Collaboration, Cultural Diversity

    4.6
    Rating, 4.6 out of 5 stars
    ·
    129 reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    How To Set Up Project Sites and Spaces with Confluence

    Skills you'll gain: Collaborative Software, Intranet, Project Documentation, Organizational Skills, Team Oriented, Document Management, Content Management Systems, Collaboration, Productivity Software, Knowledge Transfer, Content Development and Management, Information Architecture, Data Management, Content Creation, Cloud Platforms

    4.1
    Rating, 4.1 out of 5 stars
    ·
    39 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    Universitat Autònoma de Barcelona

    Organizaciones y recursos humanos en el siglo XXI

    Skills you'll gain: Performance Appraisal, Recruitment, Training and Development, Employee Onboarding, Employee Training, Talent Acquisition, Workforce Development, Human Resources, Business Ethics, Negotiation, Employee Performance Management, Adaptability, Conflict Management, Organizational Development, Organizational Structure, Qualitative Research, Organizational Leadership, Leadership, Decision Making, Team Performance Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    51 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Technology Strategy: Creative Destruction

    Skills you'll gain: Innovation, Business Modeling, Technology Strategies, Product Lifecycle Management, Business Transformation, Business Strategy, Strategic Thinking, Product Management, Organizational Change, Market Dynamics, Emerging Technologies, Competitive Analysis, Platform As A Service (PaaS), Network Analysis, Case Studies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    62 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Style Tables with CSS

    Skills you'll gain: Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Responsive Web Design, Browser Compatibility, Web Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    42 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    UBITS

    Servicio al cliente desde el punto de vista logístico

    Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement

    4.8
    Rating, 4.8 out of 5 stars
    ·
    20 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Access an EC2 instance shell from the AWS console

    Skills you'll gain: Amazon Elastic Compute Cloud, Amazon Web Services, Application Deployment, Virtual Machines, Web Applications, Cloud Hosting, Public Cloud, Linux Servers, Apache, Remote Access Systems

    4.6
    Rating, 4.6 out of 5 stars
    ·
    53 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master Excel Advanced Functions and Analytics

    Skills you'll gain: Microsoft Excel, Excel Formulas, Data Visualization, Dashboard, Forecasting, Predictive Modeling, Data Analysis, Data Validation, Data Entry, Financial Modeling, Data Management, Data Integrity, Data Security

    4.9
    Rating, 4.9 out of 5 stars
    ·
    33 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Illinois Tech

    Relational Database Implementation and Applications

    Skills you'll gain: Relational Databases, Database Management, Database Development, SQL, MySQL, Database Design, Transaction Processing, Stored Procedure, Java, Data Structures, Data Integrity, Performance Tuning

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    29 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    The Creative Leader

    Skills you'll gain: Creativity, Creative Thinking, Organizational Leadership, Leadership, Innovation, Team Leadership, Business Leadership, Leadership and Management, Collaboration, Cultural Diversity

    4.6
    Rating, 4.6 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Duke University

    Telehealth: Essentials, Teamwork, and Cardiopulmonary Exam

    Skills you'll gain: Telehealth, Patient Education And Counseling, Medical Telemetry, Teamwork, Patient Communication, Collaboration, Health Technology, Vital Signs, Health Assessment, Clinical Assessment, Patient Preparation, Health Informatics, Patient Treatment, Health Care, Health Systems, Telecommunications, Patient Evaluation, Care Management, Health Care Procedure and Regulation, Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    30 reviews

    Beginner · Specialization · 1 - 4 Weeks

  • C

    Coursera

    Python Basics: Create a Guessing Number Game from Scratch

    Skills you'll gain: Game Design, Programming Principles, Python Programming, Scripting, Computer Programming, Scripting Languages, Computer Science

    4.6
    Rating, 4.6 out of 5 stars
    ·
    125 reviews

    Beginner · Guided Project · Less Than 2 Hours

Searches related to service design

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服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
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In summary, here are 10 of our most popular service design courses

  • ART of the MOOC: Arte Público y Pedagogía : Duke University
  • How To Set Up Project Sites and Spaces with Confluence: Coursera
  • Organizaciones y recursos humanos en el siglo XXI: Universitat Autònoma de Barcelona
  • Technology Strategy: Creative Destruction: University of Illinois Urbana-Champaign
  • Style Tables with CSS: Coursera
  • Servicio al cliente desde el punto de vista logístico: UBITS
  • Access an EC2 instance shell from the AWS console: Coursera
  • Master Excel Advanced Functions and Analytics: EDUCBA
  • Relational Database Implementation and Applications: Illinois Tech
  • The Creative Leader: Johns Hopkins University

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