Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process

Skills you'll gain: Data Visualization Software, Statistical Visualization, Data Presentation, Plot (Graphics), Data Storytelling, Tableau Software, Exploratory Data Analysis, Descriptive Statistics, Data Analysis, Descriptive Analytics, Histogram

Skills you'll gain: Amazon CloudWatch, AWS CloudFormation, Serverless Computing, Configuration Management, Amazon Web Services, DevOps, Infrastructure as Code (IaC), Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Cloud Applications, Scalability, System Monitoring

Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration

Skills you'll gain: COBOL (Programming Language), Job Control Language (JCL), IBM DB2, z/OS, Mainframe Computing, Relational Databases, File Management, Data Management, Databases, Database Management Systems, File Systems, Programming Principles, Command-Line Interface, Computer Programming

Skills you'll gain: Industrial and Organizational Psychology, Job Analysis, Talent Management, Team Building, Leadership, Human Resources, Human Resources Management and Planning, Diversity and Inclusion, Occupational Safety And Health, Employee Performance Management, Organizational Development, Employee Engagement, Stress First Aid, Performance Management, Research, Social Justice, Scientific Methods, Employee Training, Psychological Evaluations, Cultural Diversity

Skills you'll gain: Microsoft 365, Data Integration, Report Writing, IT Automation

Skills you'll gain: Architectural Drawing, Technical Drawing, Drafting and Engineering Design, Computer-Aided Design, Architectural Design, Construction, Data Import/Export, File Management, Design

Skills you'll gain: Analytical Skills, Data Ethics, Data Mining, Data Strategy, Data Science, Business Analytics, Data Analysis, Big Data, Analytics, Business Intelligence, Descriptive Analytics, Data Literacy, Predictive Analytics, Data Processing, Small Data

Skills you'll gain: SQL, Relational Databases, Microsoft Copilot, Database Management, Transaction Processing, Query Languages, Database Design, Databases, Object-Relational Mapping, Performance Tuning, Data Integrity, Data Modeling, Data Security

Skills you'll gain: Selenium (Software), Object Oriented Programming (OOP), Eclipse (Software), Java, Java Programming, JUnit, HTML and CSS, Test Automation, Software Testing, Test Script Development, Integrated Development Environments, Test Data, Test Tools, Browser Compatibility, Computer Programming, Web Development, Programming Principles, Test Case, Software Design, Development Environment

Skills you'll gain: Systems Development, Systems Development Life Cycle, Agile Methodology, Productivity Software, Data Security, Risk Management, Software Development Methodologies, Process Design, Information Systems, Workflow Management, Business Systems Analysis, Microsoft Office, E-Commerce, Microsoft Excel