Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Desktop Support, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Software Architecture, Technical Support, Computer Hardware, Cyber Attacks, Customer experience improvement, Customer Complaint Resolution, Digital Transformation, Lifelong Learning

Skills you'll gain: Assertiveness, Interpersonal Communications, Active Listening, Empathy, Performance Review, Constructive Feedback, Emotional Intelligence, Team Leadership, Business Leadership, Leadership, Communication, Motivational Skills, Team Building, Business Communication

Skills you'll gain: Customer Retention, Trustworthiness, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Environmental Social And Corporate Governance (ESG), Human Resource Strategy, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Socioeconomics, Business Ethics, Business Strategy, Business, Marketing

Skills you'll gain: Intercultural Competence, Cultural Diversity, Communication Strategies, Interpersonal Communications, Conflict Management, Communication

Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration

Skills you'll gain: Sales Presentations, Brainstorming, Selling Techniques, Marketing Communications, Business Correspondence, Advertising, Business Marketing, Promotional Strategies, Presentations, Consultative Selling, Persuasive Communication, Employee Surveys, Product Promotion, Communication Strategies, Vocabulary

Skills you'll gain: Active Listening, Conflict Management, Communication Strategies, Business Communication, Business Ethics, Interpersonal Communications, Crisis Management, Strategic Communication, Communication, Ethical Standards And Conduct, Analysis

Skills you'll gain: Conflict Management, Teamwork, Decision Making, Cooperation, Collaboration, Diversity Awareness, Mediation, Interpersonal Communications, Cultural Diversity, Communication, Digital Communications, Virtual Environment

Skills you'll gain: Crisis Management, Strategic Communication, Emergency Response, Corporate Communications, Risk Management, Business Continuity Planning, Public Relations, Internal Communications, Stakeholder Management, Communication, Media Relations

Skills you'll gain: Internal Communications, Stakeholder Engagement, Communication Strategies, Stakeholder Communications, Corporate Communications, Communication, Verbal Communication Skills, Drive Engagement, Strategic Communication, Presentations, Interpersonal Communications, Business Communication, Target Audience, Active Listening, Employee Engagement, Business Writing, Leadership, Organizational Leadership

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Customer Support, Professionalism, LinkedIn, Communication

Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media, Communication, Time Management