Ita courses can help you learn negotiation strategies, conflict resolution techniques, and effective communication skills. You can build expertise in cultural awareness, persuasive speaking, and relationship management. Many courses introduce tools like role-playing simulations and case studies to practice these skills in realistic contexts, enhancing your ability to navigate complex interpersonal dynamics.

Skills you'll gain: Scope Management, Cost Management, Project Schedules, Budget Management, Project Scoping, Procurement, Project Risk Management, IT Management, Project Management, Purchasing, Change Control, Software Development Methodologies, Project Management Software, Vendor Management, Systems Development Life Cycle, Change Management, Risk Management, Communication Strategies, Quality Assurance, Stakeholder Engagement
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: ServiceNow, IT Service Management, Incident Management, Release Management, Problem Management, Information Technology Infrastructure Library, Service Management, Information Technology, IT Management, Problem Solving, IT Automation, Change Management, Information Technology Operations, Automation, Workflow Management, Software Installation
Beginner · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Audit Working Papers, Change Control, Internal Auditing, Systems Development, Auditors Report, Risk Management, Risk Control, FinTech, Change Management, Risk Mitigation, Emerging Technologies, Project Implementation, Development Environment
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment
Beginner · Course · 1 - 4 Weeks

Università di Napoli Federico II
Skills you'll gain: Political Sciences, Ancient History, Social Justice, Social Sciences, European History, Media and Communications, Liberal Arts, Public Affairs, Sociology, World History, Socioeconomics, Governance
Beginner · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Large Language Modeling, Journalism, Generative AI, Emerging Technologies, AI literacy, OpenAI, ChatGPT, Prompt Engineering, AI Enablement, Artificial Intelligence, Responsible AI, Media and Communications, Data Ethics, Law, Regulation, and Compliance, Automation, Economics, Policy, and Social Studies, Ethical Standards And Conduct, Algorithms
Beginner · Course · 1 - 4 Weeks

Universitat Politècnica de València
Skills you'll gain: Systems Development Life Cycle, Software Development Life Cycle, User Interface and User Experience (UI/UX) Design, Usability, Human Computer Interaction, User Interface (UI) Design, Software Development Methodologies, Systems Development, Information Systems, Software Development, Project Management, Information Technology, Program Standards, Maintainability, Version Control, Software Development Tools, Software Documentation, Emerging Technologies
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Incident Response, Information Technology, Change Requests, Operations Management, Technical Management, Help Desk Support, Asset Management, Operations
Mixed · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Information Technology, Information Technology Operations, Service Improvement, Operations Management, Asset Management, Operations
Mixed · Course · 1 - 4 Weeks

Università Bocconi
Skills you'll gain: Human Capital, Governance, Sustainable Development, Human Resource Strategy, Intercultural Competence, International Relations, Management Training And Development, Strategic Thinking, Human Resources Management and Planning, Cultural Diversity, Organizational Development, Economic Development, Organizational Strategy, People Management, International Finance, Political Sciences, Diversity Awareness, Policy Development, Strategic Decision-Making, Stakeholder Management
Mixed · Course · 1 - 3 Months

Università di Napoli Federico II
Skills you'll gain: Generative AI, AI Personalization, AI powered creativity, Prompt Engineering Tools, AI literacy, Course Development, Digital pedagogy, Responsible AI, Creativity, Artificial Intelligence, AI Integrations, Machine Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Identity and Access Management, Cloud Development, Cloud Applications, Kubernetes, Infrastructure As A Service (IaaS), Cloud Platforms, Cloud Deployment, Cloud Services, Cloud Computing, Containerization, Cloud Storage, Cloud Management, Cloud-Native Computing, Data Storage Technologies, Network Infrastructure, Platform As A Service (PaaS), Data Storage, Serverless Computing
Beginner · Course · 1 - 3 Months