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  1. Categories
  2. Service Level Agreement

Results for "service level agreement"


  • M

    Microsoft

    Connect Services with Microsoft Azure Service Bus

    Skills you'll gain: Microsoft Azure, Cloud Development, Cloud Applications, Cloud-Based Integration, C# (Programming Language), Distributed Computing, Cloud Services, Cloud Deployment, Communication Systems, Cloud Storage

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Practical IT Service Management

    Skills you'll gain: Capacity Management, Information Technology Infrastructure Library, IT Service Management, Service Management, Problem Management, Service Level, Security Management, Capacity Planning, Incident Management, Service Level Agreement, Change Management, Change Requests, Information Technology Operations, Security Controls, Help Desk Support, Configuration Management, Release Management

    Intermediate · Course · 3 - 6 Months

  • E

    EDUCBA

    Customer Experience and Client Servicing

    Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Success Management, Communication, Expectation Management, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
  • P

    Packt

    IT Service Management: Career Guide

    Skills you'll gain: IT Service Management, Service Management, Communication Planning, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Information Technology, Business Operations

    Beginner · Course · 3 - 6 Months

  • W

    Whizlabs

    Managing and Governing AWS Cloud Environments

    Skills you'll gain: Amazon CloudWatch, Cloud Management, AWS CloudFormation, Amazon Web Services, Infrastructure as Code (IaC), Amazon Elastic Compute Cloud, System Monitoring, Cloud Infrastructure, Governance, Event Monitoring, Configuration Management

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
  • P

    Packt

    The Service Desk Handbook

    Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Service Level Agreement, Continuous Improvement Process, Customer Support, Customer experience improvement, Incident Management, AI Integrations

    Beginner · Course · 1 - 3 Months

  • B

    Board Infinity

    Prepare for CFA Level 1: Quantitative Methods and Returns

    Skills you'll gain: Portfolio Risk, Regression Analysis, Finance, Statistical Hypothesis Testing, Statistical Modeling, Probability & Statistics, Probability, Statistical Methods, Financial Modeling, Statistical Analysis, Statistics, Statistical Machine Learning, Financial Trading, Correlation Analysis, Simulations, Probability Distribution, Financial Analysis, Descriptive Statistics, Big Data, Estimation

    Beginner · Course · 1 - 3 Months

  • P

    Pearson

    AWS Developer: Messaging Services

    Skills you'll gain: Microservices, Amazon Web Services

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    IT Service Management Excellence – ITIL 4 Foundation Program

    Skills you'll gain: Information Technology Infrastructure Library, IT Service Management, Service Management, Service Improvement, Information Technology Operations, Service Level, Information Technology, Continuous Improvement Process, Governance, Problem Management, Asset Management, Configuration Management, Incident Management, Application Frameworks, Problem Solving

    Beginner · Course · 1 - 3 Months

    Category: New
    New
  • A

    AI CERTs

    Customer Service with AI

    Skills you'll gain: AI Integrations, Quality Monitoring, Emerging Technologies

    Beginner · Course · 1 - 3 Months

  • E

    EDUCBA

    ITIL V4 Explanation of Service Value System & its Components

    Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, Process Optimization, User Feedback, Innovation, Process Improvement and Optimization, Automation

    4.8 stars, 128 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.8 (128) · Intermediate · Course · 1 - 4 Weeks

  • M

    Microsoft

    Core Service Administration

    Skills you'll gain: Microsoft 365, Microsoft Teams, Microsoft Azure, Collaborative Software, Help Desk Support, Document Management, Microsoft Copilot, System Configuration, Role-Based Access Control (RBAC), Technical Communication, Identity and Access Management, Technical Documentation, Verification And Validation

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
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