
Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Linux Administration, Cloud Infrastructure, Technical Consulting, Windows Servers, Cloud Computing, Network Administration, Data Storage
Beginner · Course · 1 - 3 Months

Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication
Intermediate · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Payroll, Payroll Administration, Payroll Processing, Payroll Reporting, Payroll Tax, Labor Compliance, Data Entry, Compensation Management, Compensation and Benefits, Human Resources Information System (HRIS), Non-Profit Accounting, Payment Processing and Collection, Benefits Administration, Tax Compliance, Customer Service, Specialized Accounting, Reconciliation, Employee Engagement, Workforce Management, Data Analysis
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Information Technology Infrastructure Library, Service Management, Customer experience improvement, IT Service Management, Change Control, IT Management, Information Technology Architecture, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Design, Agile Methodology, Governance, Risk Management Framework, Organizational Structure, IT Infrastructure, Strategic Partnership, Information Management, IT Security Architecture, Information Technology
Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, System Monitoring, Disaster Recovery, Cloud Computing, Network Protocols
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Site Reliability Engineering, Service Level, DevOps, System Monitoring, Continuous Monitoring, Risk Management Framework, Cloud Computing, Software Documentation
Intermediate · Course · 1 - 3 Months
Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Compensation Analysis, Compensation Management, Compensation Strategy, Job Evaluation, Benefits Administration, Data Collection, Compensation and Benefits, Data Visualization, Job Analysis, Data-Driven Decision-Making, Project Management, Data Analysis, Microsoft Excel, Google Sheets, Human Resource Policies, Regulatory Compliance, Labor Compliance, Law, Regulation, and Compliance, Payroll, Program Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Azure Active Directory, Role-Based Access Control (RBAC), Microsoft Azure, Kubernetes, Load Balancing, Network Monitoring, Containerization, Single Sign-On (SSO), Cloud Storage, Active Directory, Virtual Machines, Cloud Management, Application Deployment, Authorization (Computing), Cloud Computing, Authentications, Cloud Services, Network Architecture, Identity and Access Management, System Monitoring
Intermediate · Specialization · 1 - 3 Months
Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Dashboard, Salesforce, Data Visualization, Salesforce Development, Ad Hoc Reporting, Identity and Access Management, Security Management, Business Reporting, Cloud Applications, Email Automation, Data Management, Data Import/Export, Security Controls, End User Training and Support
Beginner · Specialization · 1 - 3 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Linux, Web Applications, Information Technology, Customer Service, Software Development
Beginner · Professional Certificate · 3 - 6 Months