
Skills you'll gain: User Research, Design Thinking, UI/UX Research, Usability Testing, Wireframing, Mockups, User Experience Design, User Interface (UI) Design, Prototyping, Figma (Design Software), User Flows, Persona Development, Scalability
Advanced · Course · 1 - 3 Months

Skills you'll gain: Vulnerability Scanning, Penetration Testing, MITRE ATT&CK Framework, Metasploit, Vulnerability Assessments, Security Testing, Open Web Application Security Project (OWASP), Exploitation techniques, Brute-force attacks, Virtual Machines, Software Documentation, Technical Documentation, Microsoft Windows, Windows PowerShell, Linux Commands, Scripting, Remote Access Systems
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Responsible AI, Database Management, Back-End Web Development, OpenAI API, Generative AI, Performance Tuning, API Design, Prompt Engineering, Application Programming Interface (API), Databases, Artificial Intelligence, Risk Management
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Electrical Power, Electrical Systems, Electric Power Systems, Mechanical Engineering, Mechanical Design, Energy and Utilities, System Monitoring, Vibrations, Control Systems, Performance Tuning
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

Saïd Business School, University of Oxford
Skills you'll gain: Financial Inclusion, Responsible AI, Data Ethics, Data Governance, FinTech, Financial Data, AI Personalization, Data Sharing, Financial Regulation, Payment Systems, Financial Services, Open Source Technology, Finance, Business Ethics, Human Centered Design, Interoperability, Real Time Data, Artificial Intelligence, Product Design, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Machine Learning, Applied Machine Learning, Research, Model Evaluation, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Research Design, Data Collection, Surveys, Human Factors, Classification Algorithms, Experimentation, Data Quality, Statistical Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Extensible Markup Language (XML), Extensible Languages and XML, Cascading Style Sheets (CSS), HTML and CSS, Data Validation, Data Import/Export, Data Mapping, Data Sharing, Javascript, Document Management, Hypertext Markup Language (HTML), Technical Documentation, Interoperability, Data Integrity, Information Architecture, Web Development Tools, Data Management, Scripting, Web Content Accessibility Guidelines
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Java Programming, Object Oriented Design, Linux Commands
Intermediate · Specialization · 1 - 3 Months

University of Virginia Darden School Foundation
Skills you'll gain: Design Thinking, Customer experience strategy (CX), Marketing Management, Marketing Strategy and Techniques, Customer Relationship Management, Data Ethics, AI Enablement, Business Strategy, Change Management, Responsible AI, Generative AI, Information Privacy, Business Ethics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Digital Advertising, Paid media, Presentations, Social Media Campaigns, Advertising Campaigns, Digital Marketing, Web Analytics, Search Engine Optimization, Content Strategy, LinkedIn, Content Marketing, Social Media Marketing, Marketing Analytics, Target Audience, E-Commerce, Social Media Strategy, Smart Goals, Business Analysis, Market Analysis
Advanced · Course · 1 - 3 Months