Skills you'll gain: Customer Retention, Customer Analysis, Business Metrics, Data Analysis, Performance Metric, Customer Insights, Analysis, Performance Measurement, Trend Analysis, Benchmarking, Key Performance Indicators (KPIs), Pareto Chart, Data-Driven Decision-Making, Customer experience strategy (CX), Descriptive Analytics, Predictive Analytics, Root Cause Analysis, Consumer Behaviour

Skills you'll gain: Storyboarding, Storytelling, Digital pedagogy, Content Creation, Video Editing, Multimedia, Photo Editing, Scripting, Peer Review, Music

Skills you'll gain: Data-Driven Decision-Making, Web Analytics, Performance Analysis, Operational Efficiency, Performance Measurement, Business Analytics, Business Intelligence, Analytics, Data Analysis

Skills you'll gain: Editing, Storytelling, Writing, Literacy, Content Creation, Digital Publishing, Constructive Feedback, Creative Thinking, Cultural Sensitivity

Skills you'll gain: Video Production, Videography, Post-Production, Video Editing, Course Development, Storyboarding, Media Production, Cinematography, Web Content Accessibility Guidelines, Developing Training Materials, Content Creation, Storytelling, Editing, Writing, Creativity

Skills you'll gain: Design Thinking, Stakeholder Engagement, Innovation, Prototyping, Brainstorming, Storytelling, Human Centered Design, Social Impact, Ideation, Creativity, Customer experience improvement, Service Design, Design Research, Process Mapping, User Experience, Problem Solving, Complex Problem Solving, Qualitative Research, Data Visualization

Skills you'll gain: Closing (Sales), Sales Prospecting, Selling Techniques, Sales Presentations, Overcoming Objections, Sales, Sales Process, Sales Strategy, Sales Pipelines, Customer Relationship Management (CRM) Software, Lead Generation, Negotiation, Business Ethics, Customer Engagement, Business Process Automation, Regulatory Compliance, Cultural Diversity

Skills you'll gain: Vibe coding, Generative AI Agents, AI Workflows, Agentic systems, Email Automation, AI Orchestration, Search Engine Optimization, Inside Sales, Web Analytics, Prompt Engineering, Development Environment, Application Deployment, Front-End Web Development, Debugging

Skills you'll gain: Azure DevOps Pipelines, Azure DevOps, Application Lifecycle Management, Agile Project Management, CI/CD, Continuous Deployment, Continuous Integration, Infrastructure as Code (IaC), Version Control, Agile Methodology, DevOps, Test Automation, Sprint Planning, Release Management, User Story, Software Quality Assurance

Skills you'll gain: Splunk, Security Information and Event Management (SIEM), Data Modeling, Role-Based Access Control (RBAC), System Monitoring, Dashboard, Incident Response, Computer Security Incident Management, Threat Detection, User Accounts, Data Transformation, Authorization (Computing), Cybersecurity, Machine Learning, Event Monitoring, Systems Administration, Security Management, Data Manipulation, Data Analysis, Statistical Analysis

Skills you'll gain: Google Analytics, Web Analytics, Marketing Effectiveness, Marketing Analytics, Content Performance Analysis, Web Analytics and SEO, Looker (Software), Google Ads, Data Visualization, Data Visualization Software, Marketing Automation, Customer Insights, Campaign Management, Data-Driven Decision-Making, Business Reporting, Performance Reporting, Trend Analysis, Data Validation, Statistical Analysis, Key Performance Indicators (KPIs)

Skills you'll gain: Generative AI, ChatGPT, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Machine Learning