
University of California San Diego
Skills you'll gain: Session Initiation Protocols, Android Studio, Android Development, Internet Of Things, Communication Systems, Network Protocols, Telecommunications, Wireless Networks, Mobile Development, Application Development, Embedded Systems, Open Source Technology
Mixed · Course · 1 - 3 Months

Skills you'll gain: Outbound Calls, Operational Efficiency, Generative AI Agents, Workflow Management, Business Process Automation, Customer Service, Automation, Prompt Engineering, Systems Integration, Integration Testing
Beginner · Guided Project · Less Than 2 Hours
University of California San Diego
Skills you'll gain: Ideation, Interaction Design, Prototyping, A/B Testing, User Experience Design, Usability Testing, User Interface and User Experience (UI/UX) Design, Design Thinking, Human Centered Design, Usability, Mockups, Design Research, User Research, Innovation, Creativity
Mixed · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Database Design, Data Warehousing, Business Intelligence, Relational Databases, Data Visualization, Decision Support Systems, Data Modeling, Business Process Management, Database Management Systems, Databases, Dashboard, SQL, Star Schema, Data Governance, Oracle Databases, Data Integration, Business Analytics, Data Visualization Software, Extract, Transform, Load, MicroStrategy
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Large Language Modeling, LangChain, LLM Application, Generative AI, OpenAI, Web Applications, Application Development, Flask (Web Framework), Python Programming, Natural Language Processing, Prompt Engineering, Front-End Web Development, Image Analysis
Intermediate · Course · 1 - 3 Months

MedCerts
Skills you'll gain: Healthcare Ethics, Conflict Management, Patient Communication, Cultural Responsiveness, Patient-centered Care, Professionalism, Professional Development, Verbal Communication Skills, Time Management, Emotional Intelligence, Teamwork, Interpersonal Communications, Communication, Empathy, Ethical Standards And Conduct, Stress Management, Relationship Building
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Human Computer Interaction, Interaction Design, jQuery, Bootstrap (Front-End Framework), Hypertext Markup Language (HTML), User Experience Design, User Accounts, MongoDB, User Experience, Wireframing, Web Applications, Full-Stack Web Development, Interactive Data Visualization, JavaScript Frameworks, Web Development Tools, User Interface (UI), Javascript
Beginner · Specialization · 3 - 6 Months
University of California San Diego
Skills you'll gain: Interaction Design, Usability, Human Centered Design, Mockups, Storyboarding, User Experience Design, Design Thinking, Prototyping, User Interface (UI) Design, User Research, Interviewing Skills
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Self Service Technologies, Development Testing, User Acceptance Testing (UAT), Natural Language Processing
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, Generative AI Agents, AI Personalization, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Inquiries, Customer Communications Management, Scheduling, Greeting Customers, Systems Integration, System Configuration
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Verbal Communication Skills, Public Speaking, Technical Communication, Presentations, Persuasive Communication, Storytelling, Non-Verbal Communication, Microsoft PowerPoint, Communication, Target Audience, Influencing, Interpersonal Communications, Contingency Planning
Build toward a degree
Beginner · Course · 1 - 4 Weeks