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Business Process Courses

Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.


Popular Business Process Courses and Certifications


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    AI Business School

    AI agents and creator tools for sales professionals

    Skills you'll gain: Agentic systems, Productivity, No-Code Development, Business Process Automation, Automation, Artificial Intelligence, Digital Transformation, Application Development, Operational Efficiency, Ideation

    4.7
    Rating, 4.7 out of 5 stars
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    7 reviews

    Intermediate · Course · 1 - 4 Weeks

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    AI Business School

    Introduction to AI for marketing professionals

    Skills you'll gain: Generative AI, Responsible AI, Business Risk Management, Marketing, Marketing Automation, AI Personalization, Artificial Intelligence, ChatGPT, MarTech, Digital Transformation, Automation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    U

    University of Illinois Urbana-Champaign

    Ethics, Culture, and Global Perspectives

    Skills you'll gain: Business Ethics, Cultural Sensitivity, Cultural Diversity, Brand Management, Culture, Global Marketing, Branding, Brand Strategy, Business Management, Corporate Sustainability, Intercultural Competence, Decision Making, Stakeholder Analysis

    4.8
    Rating, 4.8 out of 5 stars
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    217 reviews

    Beginner · Course · 1 - 3 Months

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    U

    University of Illinois Urbana-Champaign

    Leadership

    Skills you'll gain: Leadership and Management, Business Leadership, Organizational Leadership, Decision Making, Emotional Intelligence, Ethical Standards And Conduct, Business Ethics, Team Leadership, Leadership, Trustworthiness, Leadership Development, Waterfall Methodology, Project Management, Project Management Life Cycle, Self-Awareness, Business Communication

    4.8
    Rating, 4.8 out of 5 stars
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    115 reviews

    Beginner · Course · 1 - 4 Weeks

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    AI Business School

    Introduction to AI for HR professionals

    Skills you'll gain: Responsible AI, Generative AI, Risk Management, Risk Analysis, Artificial Intelligence, Human Resources, Human Resource Strategy, Automation, Digital Transformation

    Beginner · Course · 1 - 4 Weeks

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    AI Business School

    AI agents and creator tools for HR professionals

    Skills you'll gain: HR Tech, Innovation, Feasibility Studies, Risk Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    IBM

    Introduction to Artificial Intelligence (AI)

    Skills you'll gain: Responsible AI, Generative AI, Natural Language Processing, Business Intelligence, Content Creation, Risk Mitigation

    4.7
    Rating, 4.7 out of 5 stars
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    22K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    E

    ESSEC Business School

    Foundations of marketing analytics

    Skills you'll gain: Marketing Analytics, Customer Analysis, Advanced Analytics, Business Analytics, Statistical Programming, Customer Insights, R Programming, Data-Driven Decision-Making, Data Analysis Software, Target Market, Statistical Analysis, Predictive Modeling, Customer Relationship Management, Statistical Methods, Unsupervised Learning

    4.6
    Rating, 4.6 out of 5 stars
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    762 reviews

    Mixed · Course · 1 - 3 Months

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    AI Business School

    Introduction to AI for customer care professionals

    Skills you'll gain: Generative AI, Responsible AI, Risk Management, AI Product Strategy, Artificial Intelligence, LLM Application, Customer Service, Customer experience improvement, Automation, Digital Transformation

    Beginner · Course · 1 - 4 Weeks

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    AI Business School

    AI for Customer care

    Skills you'll gain: Prompt Engineering, Agentic systems, Generative AI Agents, Generative AI, Productivity, AI Personalization, Workflow Management, No-Code Development, Responsible AI, Risk Management, Large Language Modeling, ChatGPT, AI Product Strategy, Training Programs, Personalized Service, Customer Service, LLM Application, Customer experience improvement, Artificial Intelligence, Innovation

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
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    U

    University of Illinois Urbana-Champaign

    Investments I: Fundamentals of Performance Evaluation

    Skills you'll gain: Finance, Investments, Business Valuation, Portfolio Management, Financial Modeling, Financial Market, Equities, Return On Investment, Financial Analysis, Regression Analysis, Corporate Finance, Asset Management, Microsoft Excel, Risk Analysis, Cash Flows

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
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    926 reviews

    Intermediate · Course · 1 - 3 Months

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    AI Business School

    Practical AI and prompting for marketing professionals

    Skills you'll gain: Prompt Engineering, AI Personalization, Generative AI, Project Design, Artificial Intelligence, Persona Development, Marketing Automation, Marketing, Brainstorming, Marketing Analytics, Content Creation

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular business process courses

  • AI agents and creator tools for sales professionals: AI Business School
  • Introduction to AI for marketing professionals: AI Business School
  • Ethics, Culture, and Global Perspectives: University of Illinois Urbana-Champaign
  • Leadership: University of Illinois Urbana-Champaign
  • Introduction to AI for HR professionals: AI Business School
  • AI agents and creator tools for HR professionals: AI Business School
  • Introduction to Artificial Intelligence (AI): IBM
  • Foundations of marketing analytics: ESSEC Business School
  • Introduction to AI for customer care professionals: AI Business School
  • AI for Customer care: AI Business School

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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