Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Microsoft
Skills you'll gain: Prompt Engineering, Competitive Analysis, Product Marketing, Prompt Engineering Tools, Content Strategy, Keyword Research, Content Marketing, Content Creation, Product Strategy, Content Optimization, Content Development and Management, Competitive Intelligence, Market Analysis, Search Engine Optimization, Go To Market Strategy, Market Intelligence, Target Audience, Company, Product, and Service Knowledge, Generative AI Agents, Value Propositions
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Advertising, Marketing Psychology, Market Dynamics, Consumer Behaviour, Economic Development, Marketing Strategies, Market Analysis, Global Marketing, Economics, Brand Awareness, Culture, Growth Strategies, Brand Marketing, Social Impact, Business, Business Development, Decision Making
Mixed · Course · 1 - 4 Weeks
Amazon Web Services
Skills you'll gain: Serverless Computing, AWS Identity and Access Management (IAM), Event-Driven Programming, Solution Architecture, Cloud Computing Architecture, Cloud Solutions, User Accounts, Identity and Access Management, Amazon Web Services, Software Architecture, IT Security Architecture, Back-End Web Development, API Gateway, Hybrid Cloud Computing, Cloud Engineering, Systems Architecture, Enterprise Architecture, Cloud Management, Data Analysis, Data Visualization
★ 4.8 (583) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Product Strategy, AI Enablement, Responsible AI, Culture Transformation, Organizational Change, Generative AI, Technology Roadmaps, Business Leadership, Business Transformation, Governance, Governance Risk Management and Compliance, Operational Efficiency, Decision Intelligence, Change Management, Business Process Automation, Risking, Market Opportunities, Innovation, Organizational Structure, Risk Management
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Software Testing, Software Quality Assurance, Acceptance Testing, System Testing, Functional Testing, Software Quality (SQA/SQC), Quality Assurance, Behavior-Driven Development, Unit Testing, Issue Tracking, Verification And Validation, Browser Compatibility, Test Planning, User Acceptance Testing (UAT), Regression Testing, Quality Assurance and Control, Test Tools, Test Case, Quality Assessment, Quality Management Systems
Beginner · Professional Certificate · 3 - 6 Months

Microsoft
Skills you'll gain: Workforce Planning, Data Storytelling, People Analytics, Human Resources Management and Planning, Dashboard, Workforce Development, Human Resource Strategy, Talent Pipelining, Human Resources Software, Power BI, Microsoft Copilot, Dashboard Creation, Workforce Management, Key Performance Indicators (KPIs), Business Metrics, Stakeholder Communications, Gap Analysis, Plan Execution, Demand Planning, Performance Metric
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Management Training And Development, Team Leadership, Team Performance Management, Goal-Oriented, Employee Coaching, Performance Management, Constructive Feedback, People Development, Goal Setting, Performance Appraisal, Delegation Skills, Drive Engagement, Culture Transformation, Internal Communications, Relationship Management, Resource Management, Team Motivation, AI Enablement, AI literacy, Communication
★ 4.8 (514) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Manipulation, Data Wrangling, Data Transformation, Time Series Analysis and Forecasting, Data Processing, Pivot Tables And Charts, Text Mining, Data Integration, Data Structures, Analysis, Data Cleansing, Data Preprocessing, Performance Tuning
Advanced · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Demand Planning, Procurement, Supplier Relationship Management, Supply Chain, Supply Chain Planning, Supplier Management, Operational Efficiency, Customer Demand Planning, Process Improvement, Supply Chain Management, Operations Management, Presentations, Operations, Product Flow Diagram, Logistics Management, Logistics, Strategic Communication, Forecasting
★ 4.8 (1.2K) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Electronic Benefits Transfer (EBT), Record Keeping, Automated Clearing House, Financial Regulation, Bank Regulations, Regulatory Compliance, Customer Complaint Resolution, Financial Regulations, Payment Processing and Collection, Compliance Training, Payment Systems, Law, Regulation, and Compliance, Payment Processing, Compliance Management, Regulatory Requirements, Regulation and Legal Compliance
Beginner · Course · 1 - 4 Weeks

University of Florida
Skills you'll gain: Sports Medicine, Coaching, Athletic Training, Pediatrics, Exercise Science, Physiology, Kinesiology, Child Development, Human Musculoskeletal System, Working With Children, Anatomy, Training Programs, Injury Prevention, Coordination, Planning
★ 4.8 (988) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Search Engine Optimization, Search Engine Marketing, Web Analytics, Content Optimization, Keyword Research, Content Performance Analysis, Digital Analysis, Marketing Analytics, Content Strategy, Strategic Prioritization, Business Metrics, Prioritization, Content Development and Management, Competitive Analysis, Gap Analysis, Market Opportunities, Applied Machine Learning
Beginner · Course · 1 - 4 Weeks