• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Insights

Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Popular Customer Insights Courses and Certifications


  • M

    Microsoft

    Competitive Messaging & Content

    Skills you'll gain: Prompt Engineering, Competitive Analysis, Product Marketing, Prompt Engineering Tools, Content Strategy, Keyword Research, Content Marketing, Content Creation, Product Strategy, Content Optimization, Content Development and Management, Competitive Intelligence, Market Analysis, Search Engine Optimization, Go To Market Strategy, Market Intelligence, Target Audience, Company, Product, and Service Knowledge, Generative AI Agents, Value Propositions

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free Trial
    Free Trial
  • E

    EDUCBA

    Advertising in Modern Economy and Consumer Behavior

    Skills you'll gain: Advertising, Marketing Psychology, Market Dynamics, Consumer Behaviour, Economic Development, Marketing Strategies, Market Analysis, Global Marketing, Economics, Brand Awareness, Culture, Growth Strategies, Brand Marketing, Social Impact, Business, Business Development, Decision Making

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • A

    Amazon Web Services

    Architecting Solutions on AWS

    Skills you'll gain: Serverless Computing, AWS Identity and Access Management (IAM), Event-Driven Programming, Solution Architecture, Cloud Computing Architecture, Cloud Solutions, User Accounts, Identity and Access Management, Amazon Web Services, Software Architecture, IT Security Architecture, Back-End Web Development, API Gateway, Hybrid Cloud Computing, Cloud Engineering, Systems Architecture, Enterprise Architecture, Cloud Management, Data Analysis, Data Visualization

    ★ 4.8 (583) · Intermediate · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
  • P

    Packt

    Generative AI for Business Leaders & Executives

    Skills you'll gain: AI Product Strategy, AI Enablement, Responsible AI, Culture Transformation, Organizational Change, Generative AI, Technology Roadmaps, Business Leadership, Business Transformation, Governance, Governance Risk Management and Compliance, Operational Efficiency, Decision Intelligence, Change Management, Business Process Automation, Risking, Market Opportunities, Innovation, Organizational Structure, Risk Management

    Beginner · Course · 1 - 3 Months

    Category: New
    New
  • M

    Microsoft

    Microsoft Junior QA/Software Tester

    Skills you'll gain: Software Testing, Software Quality Assurance, Acceptance Testing, System Testing, Functional Testing, Software Quality (SQA/SQC), Quality Assurance, Behavior-Driven Development, Unit Testing, Issue Tracking, Verification And Validation, Browser Compatibility, Test Planning, User Acceptance Testing (UAT), Regression Testing, Quality Assurance and Control, Test Tools, Test Case, Quality Assessment, Quality Management Systems

    Beginner · Professional Certificate · 3 - 6 Months

    Category: New
    New
  • M

    Microsoft

    Strategic Workforce Planning

    Skills you'll gain: Workforce Planning, Data Storytelling, People Analytics, Human Resources Management and Planning, Dashboard, Workforce Development, Human Resource Strategy, Talent Pipelining, Human Resources Software, Power BI, Microsoft Copilot, Dashboard Creation, Workforce Management, Key Performance Indicators (KPIs), Business Metrics, Stakeholder Communications, Gap Analysis, Plan Execution, Demand Planning, Performance Metric

    Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free Trial
    Free Trial
  • G

    Google

    Google People Management Essentials

    Skills you'll gain: Management Training And Development, Team Leadership, Team Performance Management, Goal-Oriented, Employee Coaching, Performance Management, Constructive Feedback, People Development, Goal Setting, Performance Appraisal, Delegation Skills, Drive Engagement, Culture Transformation, Internal Communications, Relationship Management, Resource Management, Team Motivation, AI Enablement, AI literacy, Communication

    ★ 4.8 (514) · Beginner · Specialization · 3 - 6 Months

    Category: Bestseller
    Bestseller
  • P

    Packt

    Advanced Data Structures and Handling with Polars

    Skills you'll gain: Data Manipulation, Data Wrangling, Data Transformation, Time Series Analysis and Forecasting, Data Processing, Pivot Tables And Charts, Text Mining, Data Integration, Data Structures, Analysis, Data Cleansing, Data Preprocessing, Performance Tuning

    Advanced · Course · 1 - 3 Months

    Category: New
    New
  • R

    Rutgers the State University of New Jersey

    Supply Chain Management Strategy

    Skills you'll gain: Strategic Sourcing, Demand Planning, Procurement, Supplier Relationship Management, Supply Chain, Supply Chain Planning, Supplier Management, Operational Efficiency, Customer Demand Planning, Process Improvement, Supply Chain Management, Operations Management, Presentations, Operations, Product Flow Diagram, Logistics Management, Logistics, Strategic Communication, Forecasting

    ★ 4.8 (1.2K) · Mixed · Course · 1 - 3 Months

    Status: Free Trial
    Free Trial
  • S

    SkillUp

    Electronic Fund Transfers (Regulation E) with ESIGN

    Skills you'll gain: Electronic Benefits Transfer (EBT), Record Keeping, Automated Clearing House, Financial Regulation, Bank Regulations, Regulatory Compliance, Customer Complaint Resolution, Financial Regulations, Payment Processing and Collection, Compliance Training, Payment Systems, Law, Regulation, and Compliance, Payment Processing, Compliance Management, Regulatory Requirements, Regulation and Legal Compliance

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free Trial
    Free Trial
  • U

    University of Florida

    The Science of Training Young Athletes

    Skills you'll gain: Sports Medicine, Coaching, Athletic Training, Pediatrics, Exercise Science, Physiology, Kinesiology, Child Development, Human Musculoskeletal System, Working With Children, Anatomy, Training Programs, Injury Prevention, Coordination, Planning

    ★ 4.8 (988) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • C

    Coursera

    SEO Analytics Essentials

    Skills you'll gain: Search Engine Optimization, Search Engine Marketing, Web Analytics, Content Optimization, Keyword Research, Content Performance Analysis, Digital Analysis, Marketing Analytics, Content Strategy, Strategic Prioritization, Business Metrics, Prioritization, Content Development and Management, Competitive Analysis, Gap Analysis, Market Opportunities, Applied Machine Learning

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free Trial
    Free Trial
1…656667…469

In summary, here are 10 of our most popular customer insights courses

  • Competitive Messaging & Content: Microsoft
  • Advertising in Modern Economy and Consumer Behavior: EDUCBA
  • Architecting Solutions on AWS: Amazon Web Services
  • Generative AI for Business Leaders & Executives: Packt
  • Microsoft Junior QA/Software Tester: Microsoft
  • Strategic Workforce Planning: Microsoft
  • Google People Management Essentials: Google
  • Advanced Data Structures and Handling with Polars: Packt
  • Supply Chain Management Strategy: Rutgers the State University of New Jersey
  • Electronic Fund Transfers (Regulation E) with ESIGN: SkillUp

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok