Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Customer experience strategy (CX), Customer experience improvement, Product Development, Customer Analysis, Consumer Behaviour, Business Research, User Research, Persona Development, Product Management, Market Research, Process Mapping, Product Strategy, Innovation, Analysis, Needs Assessment

Skills you'll gain: Google Analytics, Web Analytics, Benchmarking, Customer Engagement, Customer Analysis, Performance Analysis, Management Reporting, Customer Retention, User Research, Marketing

Skills you'll gain: Public Speaking, Verbal Communication Skills, Assertiveness, Self-Awareness, Communication, Executive Presence, Emotional Intelligence, Composure, Respiration, Stress Management

Skills you'll gain: Design Thinking, Culture Transformation, Organizational Change, Innovation, Systems Thinking, Thought Leadership, Overcoming Obstacles, Organizational Leadership, Problem Solving

Skills you'll gain: Empathy, Rapport Building, Relationship Building, Interpersonal Communications, Social Skills, Verbal Communication Skills, Leadership, Compassion, Teamwork, Communication, Active Listening, Self-Awareness

Skills you'll gain: Influencing, Strategic Thinking, Negotiation, Communication Strategies, Active Listening, Strategic Communication, Game Theory, Empathy, Critical Thinking, Decision Making, Motivational Skills, Problem Solving, Cognitive flexibility

Skills you'll gain: Content Performance Analysis, Target Audience, Facebook, Web Analytics, Social Media Marketing, Customer Insights, Social Media, Social Media Management, Advertising Campaigns, Advertising, Marketing, Content Marketing, Performance Analysis, Content Creation, Digital Marketing

Skills you'll gain: Facebook, Target Audience, Customer Insights, Social Media Campaigns, Marketing Analytics, Social Media Marketing, Social Media, Marketing, Marketing Budgets, Advertising

Skills you'll gain: Learning Management Systems, Web Content Accessibility Guidelines, Educational Materials, Instructional Design, Education Software and Technology

Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Awareness, Benchmarking, Social Justice, Peer Review, Cultural Diversity, Program Evaluation, Culture Transformation, Social Sciences, Cultural Sensitivity, Analysis, Culture

Skills you'll gain: Learning Strategies, Lifelong Learning, Willingness To Learn, Problem Solving, Self-Awareness, Overcoming Obstacles, Growth Mindedness, Cognitive flexibility, Curiosity, Stress Management, Time Management

Skills you'll gain: Learning Management Systems, Instructional Design, Test Tools, Education Software and Technology, Design, Leadership