Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention
Mixed · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Conflict Management, Negotiation, Mediation, Intercultural Competence, Cultural Diversity, De-escalation Techniques, Active Listening, Communication Strategies, Interpersonal Communications, Emotional Intelligence, Cultural Sensitivity, Case Studies, Problem Solving, Stakeholder Management, Cooperation, Teamwork, Verbal Communication Skills, Strategic Communication, Leadership, Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Hedge Accounting, International Financial Reporting Standards, Financial Reporting, Business Valuation, Reconciliation, Consolidation, Intercompany Accounting, Regulation and Legal Compliance, Inventory Accounting, Technical Accounting, Financial Analysis, Financial Accounting, Mergers & Acquisitions, Financial Statement Analysis, Specialized Accounting, Accounting, Tax Compliance, Capital Markets, Business Mathematics, Excel Formulas
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Sales Development, General Sales Practices, Phone Sales, Verbal Communication Skills, Communication, Communication Strategies, Marketing Psychology, Drive Engagement, Customer Engagement
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Account Strategy, Sales Strategy, Sales Management, Sales, Account Management, Overcoming Objections, Key Performance Indicators (KPIs), Business Leadership, Revenue Forecasting, Sales Pipelines, Sales Enablement, Predictive Analytics, Advanced Analytics, Business Ethics, Forecasting, Negotiation, Analytics, Innovation, Corporate Sustainability, AI Enablement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Management, Team Management, Stakeholder Analysis, Virtual Teams, Scheduling, Conflict Management, Project Schedules, Project Management Life Cycle, Project Management, Risk Mitigation, Teamwork, Project Management Office (PMO), Procurement, Project Coordination, Kanban Principles, Performance Measurement, Risk Management, Communication, Planning, Budgeting
Beginner · Professional Certificate · 3 - 6 Months

Minnesota State University, Mankato
Skills you'll gain: Negotiation, Conflict Management, Influencing, Adaptability, Verbal Communication Skills, Persuasive Communication, Communication, Emotional Intelligence, Empathy & Emotional Intelligence, Collaboration, Leadership, Relationship Management, Non-Verbal Communication, Goal Setting, Active Listening, Cross-Functional Collaboration, Problem Solving, Strategic Thinking, Self-Awareness, Decision Making
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Marketing, Marketing, Marketing Planning, Marketing Strategies, Digital Transformation, Digital Advertising, Customer Engagement
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Stress Management, Resilience, Personal Development, Time Management, Intercultural Competence, Cultural Diversity, Productivity, Cultural Sensitivity, Adaptability, Self-Awareness, Business Ethics, Leadership Development, Business Communication, Cognitive flexibility, Diversity Awareness, Professional Development, Diversity and Inclusion, Workplace inclusivity, Lifelong Learning, Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Variance Analysis, Financial Analysis, Financial Data, Financial Acumen, Analysis, Auditing, Financial Statements, Reconciliation, Business Communication, Business Analysis, Accounting, Financial Auditing, Accounting Records, Budgeting, Verification And Validation, Investigation, Business Strategy
Mixed · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Market Analysis, Microsoft Copilot, Marketing Planning, Marketing, Marketing Strategy and Techniques, Content Marketing, Data Ethics, Business Marketing, Marketing Communications, Generative AI, Strategic Thinking, AI Workflows, AI Personalization, Market Trend, Strategic Communication, Digital Marketing, Content Creation, Digital Content, Business Process
Beginner · Course · 1 - 3 Months

University of Virginia Darden School Foundation
Skills you'll gain: Digital Transformation, Retrieval-Augmented Generation, Business Strategy, Cloud Computing Architecture, Competitive Analysis, Cloud Services, Cloud Deployment, Business Transformation, Cloud Security, Statistical Visualization, Cloud Infrastructure, Big Data, Cloud Platforms, Data Analysis, Statistical Analysis, Cloud Computing, Apache Hadoop, Product Lifecycle Management, AI Enablement, Data Science
Beginner · Specialization · 3 - 6 Months