Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of London
Skills you'll gain: Virtual Reality, Augmented and Virtual Reality (AR/VR), Unity Engine, Video Game Development, 3D Assets, Visualization (Computer Graphics), Computer Graphics, Game Design, Prototyping, Interaction Design, Virtual Environment, Storyboarding, User Interface (UI), Human Computer Interaction, 3D Modeling, Animations, Application Design, Display Devices, Ideation, Usability Testing
Beginner · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Microsoft Power Platform, No-Code Development, Application Deployment, Application Design, Application Development, Microsoft 365, Dashboard, Data-Driven Decision-Making, Software Design, Project Planning, Product Testing, Software Development, Business Solutions, Software Architecture
Mixed · Course · 1 - 3 Months

Skills you'll gain: Solution Architecture, Software Architecture, Zero Trust Network Access, Cloud Computing Architecture, Systems Architecture, Distributed Computing, Network Monitoring, Network Security, Network Architecture, Data Security, Network Performance Management, Application Design, Cloud Security, Internet Of Things, Software-Defined Networking, Containerization, Automation, Design
Advanced · Course · 1 - 3 Months
University of Colorado Boulder
Skills you'll gain: Power Electronics, Control Systems, Electronic Systems, USB, Semiconductors, Simulations, Engineering Documentation, Electric Power Systems, Electrical Engineering, Electrical Power, Engineering Design Process, Electronic Components, Electronics, Hardware Design, Technical Communication, Electronics Engineering, electromagnetics, Design Specifications, Systems Analysis, Engineering Analysis
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

University at Buffalo
Skills you'll gain: Blockchain, Test Driven Development (TDD), Cryptography, Development Testing, Application Development, Transaction Processing, Emerging Technologies, Integrated Development Environments, Software Architecture, Network Protocols, Encryption, Web Applications, Program Development, Distributed Computing, Application Programming Interface (API), Microsoft Azure, FinTech, Development Environment, Web Language, Web Development Tools
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: AutoCAD, Architectural Drawing, 3D Modeling, Technical Drawing, Engineering Drawings, Visualization (Computer Graphics), Computer-Aided Design, 3D Assets, Drafting and Engineering Design, Architectural Design, Building Design, AutoCAD Civil 3D, As-Built Drawings, Computer Graphics, Design Software, User Interface (UI)
Beginner · Specialization · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: File I/O, Matplotlib, Object Oriented Design, Java, Object Oriented Programming (OOP), Data Analysis, Unit Testing, Pandas (Python Package), Java Programming, Eclipse (Software), Application Development, Data Visualization, Data Structures, Data Science, Data Cleansing, Debugging, Programming Principles, Computer Programming Tools, Python Programming, Computer Programming
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Cloud Deployment, Cloud-Native Computing, CI/CD, HTML and CSS, Cloud Applications, Node.JS, Cloud Development, NoSQL, Cloud Computing Architecture, MongoDB, Cloud Services, Server Side, Version Control, Agile Methodology, IBM Cloud, JavaScript Frameworks, Front-End Web Development, React.js, DevOps, Python Programming
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: User Feedback, Functional Testing, Root Cause Analysis, UI/UX Research, Experience Design, User Experience, Problem Management, User Interface (UI) Design, Integration Testing, Application Development, Network Troubleshooting, Investigation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Anthropic Claude, Generative AI, Artificial Intelligence, Application Development, Application Programming Interface (API), Authentications, Context Management, User Interface and User Experience (UI/UX) Design, Content Creation, Customer Service
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Generative Model Architectures, Generative AI, AI Product Strategy, Large Language Modeling, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Business Strategy, Data Strategy, Data Ethics, Artificial Neural Networks, Process Improvement, Process Improvement and Optimization, Cloud Computing, Operational Efficiency, Process Optimization, Big Data, Customer Service, Natural Language Processing, User Experience, Marketing
Mixed · Course · 1 - 3 Months

Skills you'll gain: Web Content Accessibility Guidelines, Adobe Express, Multimedia, User Experience Design, Design Elements And Principles, Design, Visual Design, Diversity and Inclusion, Graphic Design, Creative Design, User Centered Design, Color Theory
Beginner · Course · 1 - 4 Weeks