Macquarie University
Influencing: Storytelling, Change Management and Governance Specialization
Macquarie University

Influencing: Storytelling, Change Management and Governance Specialization

Taught in English

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Dr Andrew Heys
Professor Elizabeth Sheedy
Arabella MacPherson

Instructors: Dr Andrew Heys

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Specialization - 4 course series

Get in-depth knowledge of a subject

4.8

(1,384 reviews)

Beginner level
No prior experience required
2 months at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply a range of communication strategies to a variety of contexts to build rapport, overcome resistance, and find acceptance

  • Expand your knowledge of, and personal competence in, negotiation and conflict resolution

  • Develop a creative and practical change capability: the discipline of influencing yourself and others to achieve a purpose

  • Design risk governance structures to ensure that your organisation achieves its objectives, engaging all the relevant stakeholders

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Specialization - 4 course series

Get in-depth knowledge of a subject

4.8

(1,384 reviews)

Beginner level
No prior experience required
2 months at 10 hours a week
Flexible schedule
Learn at your own pace

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Specialization - 4 course series

Leading transformations: Manage change

Course 118 hours4.7 (1,418 ratings)

What you'll learn

  • Design successful change initiatives by adopting a balanced and reflective change mindset

  • Create change cycles that effectively apply tools and techniques for orienting, performing, and evaluating change

  • Generate leadership strategies that are mindful of the complexity and challenges of change and mobilise energy for transformation

Negotiation skills: Negotiate and resolve conflict

Course 214 hours4.7 (676 ratings)

What you'll learn

  • Critically evaluate conflict theories and apply frameworks and intervention processes to mitigate/reduce the negative effects of conflict at work.

  • Develop and analyse strategies and tactics to undertake both one on one, multiparty and also team based negotiation processes

  • Evaluate negotiation and conflict resolution processes against criteria informed by negotiation theory and concepts of forces in the negotiation.

Storytelling and influencing: Communicate with impact

Course 318 hours4.8 (1,963 ratings)

What you'll learn

  • Critically evaluate a range of theories to decode the components of persuasive communications

  • Apply a range of different strategies to a variety of contexts to build rapport, overcome resistance, and find acceptance

  • Develop skills to interpret the motivation of the audience and influence the way they think and feel to support your ideas

Risk governance: Manage the risks

Course 423 hours4.7 (345 ratings)

What you'll learn

  • Analyse governance structures for ensuring that an organisation meets its objectives.

  • Apply a risk management framework, having regard to the business context, including the identification of appropriate risk management solutions.

  • Identify and respond effectively to ethical issues.

Instructors

Dr Andrew Heys
Macquarie University
1 Course29,905 learners

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