Modern organisations are characterised by increasingly higher levels of uncertainty, complexity and diversity. In our current globalised work environment, how can you manage the power and politics that persistently influence organisational decision-making? Being savvy about organisational politics and having the nous to negotiate and resolve conflict is a critical capability for managers at all levels. This course will develop your negotiation and conflict resolution skills – crucial to becoming a positive influence in your organisation. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessments) you will conceptualise and measure power and politics; analyse and develop strategies for influencing stakeholders; and learn how to act with integrity and purpose when ‘playing politics’.
This course is part of the Influencing: Storytelling, Change Management and Governance Specialization
About this Course
- 5 stars75.61%
- 4 stars19.43%
- 3 stars4.24%
- 2 stars0.70%
TOP REVIEWS FROM NEGOTIATION SKILLS: NEGOTIATE AND RESOLVE CONFLICT
I love the practical application through the exam by using scenario... Definitely will go back to the concepts from time to time.
very informative, well explained and well structured with videos, reading material and sometimes some short entertaining TED talks etc.
Great course on negotiation and conflict resolution. The instructor is knowledgeable and breakdown complex issues well in a multifaceted manner.
It cannot be brushed off easily. Some topics are actually hard to learn and thus, are more motivating for me to study a bit harder than usual
About the Influencing: Storytelling, Change Management and Governance Specialization
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