Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: 3D Modeling, 3D Assets, Animation and Game Design, Computer Graphics
Mixed · Course · 1 - 4 Weeks

Copenhagen Business School
Skills you'll gain: Business Strategy, Business Planning, Case Studies, Strategic Decision-Making, Strategic Thinking, Plan Execution, Goal Setting, Resource Management, Organizational Strategy, Peer Review, Competitive Analysis, Strategic Leadership, Innovation, Organizational Structure, Strategic Planning, Market Analysis, Culture Transformation, Change Management, Business Management, Organizational Change
Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Data Governance, Data Storage Technologies, Analytics, Business Analytics, Data Storage, Big Data, Databases, Business Intelligence, Data Analysis, Relational Databases, Data Quality, SQL, Organizational Structure, Cloud Computing
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Mediation, Leadership, Communication, Persuasive Communication, Influencing, Relationship Building, Collaboration, Game Theory, Strategic Decision-Making
Mixed · Course · 1 - 3 Months

Skills you'll gain: 3D Assets, 3D Modeling, Computer Graphics, Adobe Photoshop, Autodesk, Data Import/Export, Graphical Tools
Mixed · Course · 1 - 3 Months

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Metasploit, Penetration Testing, Exploitation techniques, Cyber Security Assessment, Network Security, Remote Access Systems, Network Protocols, Command-Line Interface, Network Analysis, Microsoft Windows
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Zero Trust Network Access, Cloud Computing Architecture, Serverless Computing, Cloud Management, Virtual Private Networks (VPN), General Networking, Identity and Access Management, Role-Based Access Control (RBAC), Containerization
Beginner · Course · 3 - 6 Months

Skills you'll gain: Jest (JavaScript Testing Framework), Web Development Tools, Javascript, Unit Testing, Web Applications, Object Oriented Programming (OOP), Scripting Languages, Event-Driven Programming, Node.JS, Scripting, JSON, Computer Programming, Data Structures, Debugging, Package and Software Management, Program Development, Front-End Web Development, Functional Design
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Deep Learning, MLOps (Machine Learning Operations), Responsible AI, Data Ethics, Data Management, Unsupervised Learning, Human Computer Interaction, User Experience Design, Classification And Regression Tree (CART), Data Quality, Human Centered Design, Machine Learning, Human Factors, Regression Analysis, Technical Management, Applied Machine Learning, Project Management, Product Management, Product Design, Data Science
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Information Architecture, User Experience, Content Management, Usability, UI/UX Research, Usability Testing, Design Research, User Centered Design, User Research, Statistical Analysis, Content Strategy, Goal Setting, Sample Size Determination
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Infrastructure As A Service (IaaS), Service Level Agreement, Platform As A Service (PaaS), Software As A Service, Cloud Infrastructure, Cloud Services, Cloud Computing, Cloud Platforms, Public Cloud, Application Development, Application Deployment, Cloud Applications, Cloud Computing Architecture, Cloud Solutions, Private Cloud, Service Level, Business Software, DevOps, Collaborative Software, Agile Methodology
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Data Governance, Data-Driven Decision-Making, AI Product Strategy, Legal Technology, Data Management, Business Process Automation, Technology Strategies, Business Leadership, Business Transformation, Business Strategies, Generative AI, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Service, Machine Learning
Beginner · Course · 3 - 6 Months