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Results for "itil service management"
Skills you'll gain: Kubernetes, Istio, Private Cloud, Cloud Applications, Google Cloud Platform, Multi-Tenant Cloud Environments, Cloud API, Application Deployment, General Networking, Network Infrastructure
- Status: Free Trial
Skills you'll gain: Microsoft Azure, Identity and Access Management, Network Security, Cloud Security, Security Management, Authorization (Computing), Data Access, Security Information and Event Management (SIEM), Firewall, Role-Based Access Control (RBAC), Continuous Monitoring, Key Management, Threat Detection, IT Automation, Incident Management
- Status: Free Trial
Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Single Sign-On (SSO), Amazon Web Services, Security Assertion Markup Language (SAML), Cloud Security, Security Management, Computer Security Incident Management, Incident Response, Amazon CloudWatch, Amazon Elastic Compute Cloud, Amazon S3, Data Access, Multi-Factor Authentication, Configuration Management
- Status: Free Trial
Infosec
Skills you'll gain: Security Management, Cyber Governance, IT Management, Cyber Security Strategy, Cyber Risk, Cyber Security Policies, Key Performance Indicators (KPIs), Leadership and Management, Technical Communication, Leadership, Program Management, Risk Management, Corporate Communications, Communication Strategies
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management
- Status: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing
- Status: Free Trial
CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Inventory Management System, Communication, Time Management, Social Media
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
- Status: Free Trial
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Knowledge Accelerators
Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
- Status: Preview
Starweaver
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Retention, Loyalty Programs, Customer Success Management, Relationship Management, Marketing Automation, Marketing Strategies, Sales Management, Data-Driven Decision-Making, Business Development, Performance Management, Performance Measurement
Searches related to itil service management
In summary, here are 10 of our most popular itil service management courses
- Manage and Secure Distributed Services with GKE Managed Service Mesh: Google Cloud
- Azure: Security Operations Management: Whizlabs
- Managing Incident Response, IAM, and AWS Service Security: Packt
- Management: Infosec
- CVS Health Call Center Customer Service: CVS Health
- GenAI for Customer Service Representatives: Coursera Instructor Network
- Retail Customer Service: CVS Health
- Introduction to Customer Service: CVS Health
- Call Center Customer Service: CVS Health
- Customer Service Fundamentals: Knowledge Accelerators