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Results for "escalation"


  • Status: Free Trial
    Free Trial
    E

    ESSEC Business School

    Negotiation, Mediation and Conflict Resolution

    Skills you'll gain: Mediation, Negotiation, Communication Strategies, Conflict Management, Active Listening, Cultural Sensitivity, Intercultural Competence, Cultural Diversity, Verbal Communication Skills, Communication, Diplomacy, Relationship Building, Labor Relations, Interpersonal Communications, Strategic Partnership, Case Studies, Non-Verbal Communication, Leadership, Analysis, Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.7K reviews

    Beginner · Specialization · 3 - 6 Months

  • P

    Packt

    The Complete Pentesting and Privilege Escalation Course

    Skills you'll gain: Penetration Testing, Exploitation techniques, Scenario Testing, Brute-force attacks, Cybersecurity, Vulnerability Assessments, Linux, Command-Line Interface, Cryptography, File Management, Microsoft Windows, Scripting, Virtual Machines

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Certified Ethical Hacker (CEH) v.12

    Skills you'll gain: MITRE ATT&CK Framework, Vulnerability Assessments, Open Web Application Security Project (OWASP), Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Scanning, Vulnerability Management, Threat Modeling, Cybersecurity, Malware Protection, Mobile Security, Cyber Threat Intelligence, Penetration Testing, Exploitation techniques, Brute-force attacks, Microsoft Intune (Mobile Device Management Software), Network Security, Cryptography, Threat Management, Threat Detection, Cloud Security

    4.7
    Rating, 4.7 out of 5 stars
    ·
    29 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    CVS Health Call Center Customer Service

    Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    516 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    C

    CertNexus

    IRBIZ: Incident Response for Business Professionals

    Skills you'll gain: Incident Response, Computer Security Incident Management, Security Management, Incident Management, Cyber Risk, Regulatory Compliance, Compliance Management, Information Systems Security, Cyber Security Strategy, Cybersecurity, Enterprise Security, Federal Information Security Management Act, Law, Regulation, and Compliance, Regulation and Legal Compliance, Payment Card Industry (PCI) Data Security Standards, Computer Security, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Network Security, Sarbanes Oxley Act (SOX) Compliance, General Data Protection Regulation (GDPR)

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Negotiation Skills So Strong That You Beat ChatGPT

    Skills you'll gain: Overcoming Objections, Closing (Sales), Rapport Building, B2B Sales, Price Negotiation, Contract Negotiation, Negotiation, Sales, ChatGPT, Collaboration, Conflict Management

    Mixed · Course · 1 - 4 Weeks

What brings you to Coursera today?

  • Status: Free Trial
    Free Trial
    E

    ESSEC Business School

    Mediation and Conflict Resolution

    Skills you'll gain: Mediation, Conflict Management, Negotiation, Diplomacy, Labor Relations, Case Studies, Interactive Learning, Communication, Active Listening, International Relations

    4.7
    Rating, 4.7 out of 5 stars
    ·
    811 reviews

    Intermediate · Course · 1 - 3 Months

  • The Google AI Certificate that powers your career

    Enroll now
  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Designing Effective Science Communication

    Skills you'll gain: Oral Expression, Non-Verbal Communication, Learning Theory, Storytelling, Education Software and Technology, Human Learning, Motivational Interviewing, Conflict Management, Interpersonal Communications, Technical Communication, Education and Training, Media and Communications, Driving engagement, Teaching, Persuasive Communication, De-escalation Techniques, Writing, Scientific Methods, Rapport Building, Diversity Awareness

    4.3
    Rating, 4.3 out of 5 stars
    ·
    12 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Identify, Document, and Escalate Supplier Risks

    Skills you'll gain: Supplier Management, Operational Risk, Supplier Performance Management, Supplier Relationship Management, Supply Management, Risk Management, Procurement, Business Risk Management, Risk Analysis, Strategic Sourcing, Report Writing, Failure Analysis, Issue Tracking, Quality Assessment, Product Quality (QA/QC), Talent Sourcing, Financial Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Bug Bounty from Scratch

    Skills you'll gain: Vulnerability Scanning, Vulnerability Management, Vulnerability Assessments, Penetration Testing, Threat Modeling, Exploit development, Open Web Application Security Project (OWASP), Application Security, Cyber Security Assessment, Patch Management, Cybersecurity, Data Ethics, Cyber Engineering, Technical Communication, Technical Writing

    Beginner · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Cyber Threat Intelligence and Incident Response

    Skills you'll gain: Incident Response, Vulnerability Assessments, Vulnerability Management, Cyber Threat Intelligence, MITRE ATT&CK Framework, Cybersecurity, Endpoint Detection and Response, Intrusion Detection and Prevention, Cyber Attacks, Security Information and Event Management (SIEM), Event Monitoring, Cyber Engineering, Patch Management, Network Security, Malware Protection, Continuous Monitoring, Security Management, Cyber Risk, Digital Forensics, Risk Analysis

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Conflict Management Strategies

    Skills you'll gain: Conflict Management, Emotional Intelligence, Mediation, Relationship Management, Teamwork, Negotiation, De-escalation Techniques, Collaboration, Leadership, Empathy, Active Listening, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13 reviews

    Intermediate · Course · 1 - 4 Weeks

What brings you to Coursera today?

1234…14

In summary, here are 10 of our most popular escalation courses

  • Negotiation, Mediation and Conflict Resolution: ESSEC Business School
  • The Complete Pentesting and Privilege Escalation Course: Packt
  • Certified Ethical Hacker (CEH) v.12: Packt
  • CVS Health Call Center Customer Service: CVS Health
  • IRBIZ: Incident Response for Business Professionals: CertNexus
  • Negotiation Skills So Strong That You Beat ChatGPT: Alex Genadinik
  • Mediation and Conflict Resolution: ESSEC Business School
  • Designing Effective Science Communication: University of Colorado Boulder
  • Identify, Document, and Escalate Supplier Risks: Coursera
  • Bug Bounty from Scratch: Packt

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