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Explore the Retail Course Catalog
Status: Free TrialUniversity of Pennsylvania
Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Employee Training, Talent Management, Digital Transformation, Organizational Strategy, Human Resources, Employee Engagement, Supply Chain Management, Human Resources Management and Planning, E-Commerce, Customer experience strategy (CX), Supply Chain, Brand Strategy, Analytics, Brand Management, Marketing Strategies, Customer Insights, Performance Management
Status: Free TrialUniversity of Pennsylvania
Skills you'll gain: Customer experience strategy (CX), Brand Strategy, Brand Management, Marketing Strategies, Customer Insights, Brand Loyalty, Brand Awareness, Market Trend, Consumer Behaviour, Competitive Analysis, Business Strategy, Innovation, E-Commerce
Coursera Instructor Network
Skills you'll gain: Merchandising, Merchandise Displays, Inventory Management, Visual Merchandising, Consumer Behaviour, Inventory Management System, Planogram, Retail Management, Retail Sales, Retail Store Operations, Marketing Psychology, Customer Insights, Business Development, Sales Strategy, Market Dynamics, Analysis, Design
Università Bocconi
Skills you'll gain: Retail Store Operations, Brand Management, Digital Media Strategy, Global Marketing, Financial Reporting, Communication Strategies, Market Opportunities, Marketing Management, Business Modeling, Business Strategy, Customer experience strategy (CX), E-Commerce, Consumer Behaviour, Storytelling, Market Trend, Product Development
Status: Free TrialCVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Inventory Management System, Communication, Time Management, Social Media
Status: Free TrialStatus: AI skillsSkills you'll gain: Data Storytelling, Search Engine Marketing, Media Planning, Social Media Marketing, Google Ads, Email Marketing, Social Media Strategy, Search Engine Optimization, Order Fulfillment, Social Media Management, Performance Measurement, Spreadsheet Software, A/B Testing, Customer Retention, E-Commerce, Campaign Management, Loyalty Programs, Marketing, Interviewing Skills, Applicant Tracking Systems
What brings you to Coursera today?
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Oral Comprehension, Cash Register Operation, Problem Solving, Conflict Management, Communication, Time Management
Status: Free TrialUniversity of Pennsylvania
Skills you'll gain: Digital Transformation, Supply Chain Management, E-Commerce, Supply Chain, Analytics, Business Analytics, Descriptive Analytics, Customer experience strategy (CX), Predictive Analytics, Data-Driven Decision-Making
Knowledge Accelerators
Skills you'll gain: Power BI, Data Presentation, Data Visualization, Interactive Data Visualization, Exploratory Data Analysis, Data Modeling, Dashboard, Data Import/Export, Data Analysis, Data Visualization Software, Microsoft Power Platform, Microsoft Excel, Business Intelligence, Business Analytics, Data Manipulation, Data Cleansing, Data Transformation, Data Sharing, Key Performance Indicators (KPIs)
Status: Free TrialGoogle Cloud
Skills you'll gain: Dataflow, Google Cloud Platform, Data Pipelines, Serverless Computing, Real Time Data, Dashboard, Cloud Infrastructure, Identity and Access Management, Big Data, Data Visualization Software, Data Integration, Cloud Security, Performance Tuning, Applied Machine Learning, Data Security, Tensorflow, Cloud Computing, MLOps (Machine Learning Operations), CI/CD, Data Processing
Coursera Project Network
Skills you'll gain: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Web Analytics, Scikit Learn (Machine Learning Library), Retail Store Operations, Machine Learning, Histogram, Decision Tree Learning, Pandas (Python Package), Jupyter, Matplotlib
Status: Free TrialUniversity of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Marketing Analytics, Extract, Transform, Load, Data Presentation, Data Visualization, Data Governance, Exploratory Data Analysis, Business Analytics, Data Collection, Data Quality, Analytics, Business Intelligence, Business Analysis, Data Visualization Software, Regression Analysis, Analytical Skills, Data Management, Data Analysis, Power BI, Machine Learning
In summary, here are 10 of our most popular retail courses
- Omnichannel Retail Strategy:Â University of Pennsylvania
- Retail Marketing Strategy:Â University of Pennsylvania
- Introduction to Merchandising:Â Coursera Instructor Network
- Management of Fashion and Luxury Companies: Università Bocconi
- Retail Customer Service:Â CVS Health
- Google Digital Marketing & E-commerce:Â Google
- CVS Health Retail Customer Service:Â CVS Health
- Retail Digital Supply Chain:Â University of Pennsylvania
- From Excel to Power BI:Â Knowledge Accelerators
- Vertex AI Search for Retail:Â Google Cloud
