Tourism courses can help you learn destination marketing, customer service strategies, sustainable tourism practices, and itinerary planning. You can build skills in cultural sensitivity, crisis management, and effective communication with diverse stakeholders. Many courses introduce tools like travel management software, social media platforms for promotion, and analytics tools for assessing tourism trends.

Universidad de Palermo
Skills you'll gain: Hospitality, Climate Change Adaptation, Market Dynamics, Digital Transformation, Hotels and Accommodations, Sustainable Development, Travel Arrangements, Food Services, Economic Development, Environment and Resource Management, Socioeconomics, Cultural Diversity, Culture, Consumer Behaviour, Supply And Demand
Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Booking (Sales), Travel Arrangements, Selling Techniques, Sales, Hospitality, Client Services, Office Procedures, Financial Analysis, Workflow Management, Proposal Development, Document Management, Customer Communications Management
Beginner · Course · 1 - 4 Weeks

University of Copenhagen
Skills you'll gain: Sustainable Development, Sustainability Standards, Water Resource Management, Water Sustainability, Environment and Resource Management, Environmental Issue, Sustainable Business, Environmental Policy, Natural Resource Management, Waste Minimization, Public Health, Hospitality, Case Studies
Beginner · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Service Design, Hospitality, Hospitality Management, Customer Insights, Hotels and Accommodations, Customer experience strategy (CX), Sustainable Business, Sustainable Development, Consumer Behaviour, Sustainability Standards, Strategic Marketing, Innovation
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Intercultural Competence, Healthcare Ethics, Cultural Diversity, Public Health and Disease Prevention, Stress Management, Safety Training, Preventative Care, Injury Prevention, Occupational Health, Public Health, Safety and Security, Ethical Standards And Conduct, Adaptability, Infectious Diseases, Emergency Response, Mental Health, Planning
Beginner · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Hotel Operations, Asset Management, Hospitality, Marketing, Financial Forecasting, Strategic Marketing, Target Market, Financial Analysis, Strategic Planning, Marketing Channel, Business Modeling
Beginner · Specialization · 3 - 6 Months

Starweaver
Skills you'll gain: Hospitality Management, Hospitality, Hospitality and Food Services, Brand Management, Branding, Brand Awareness, Brand Marketing, Brand Strategy, Brand Loyalty, Business Ethics, Digital Transformation, Sustainable Business, Market Dynamics, Corporate Sustainability, Quality Management, Customer experience improvement, Innovation, Consumer Behaviour
Intermediate · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Computer Literacy, Operational Efficiency, Prioritization
Beginner · Course · 1 - 4 Weeks
IE Business School
Skills you'll gain: Brand Strategy, Customer experience strategy (CX), Branding, Content Marketing, Storytelling, Content Creation, Production Planning, Brand Awareness, Logo Design, Target Audience, Advertising Campaigns, Target Market, Customer experience improvement, Drive Engagement, Advertising, Marketing Design, Brand Management, Journalism, Creativity, Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Sustainable Business, Hotel Operations, Hospitality Management, Business Planning, Corporate Sustainability, Sustainability Standards, Waste Minimization, Community Development, Environmental Resource Management, Market Trend, Market Analysis, Cost Benefit Analysis, Strategic Decision-Making
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Customer experience strategy (CX), Service Design, Change Management, Social Media Marketing, Hospitality Management, Social Media, Process Mapping, Key Performance Indicators (KPIs), Hospitality and Food Services, Design Thinking, Brand Marketing, Service Management, Social Media Management, Customer experience improvement, Digital Marketing, Design, Prototyping, Content Marketing, Leadership, Search Engine Optimization
Intermediate · Specialization · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Revenue Management, Forecasting, Budgeting, Hospitality, Financial Forecasting, Hotel Operations, Strategic Marketing, Target Market, Market Dynamics, Consumer Behaviour, Competitive Analysis, Data-Driven Decision-Making
Mixed · Course · 1 - 4 Weeks
Tourism refers to the business of traveling for work or for fun. The industry encompasses a range of sectors, such as transportation, hotel management, food and beverage, financial services, and entertainment. Tourism is big business all over the world and contributes several trillion dollars each year to the global gross domestic product (GDP). Top tourist destinations around the world include France, Spain, the United States, China, Italy, and Turkey.‎
Sustainable tourism is a specific type of travel that focuses on protecting and respecting the culture and environment of a destination while visitors explore it. It contrasts with mass tourism that solely aims to make money. Sustainable tourism meets the needs of tourists who want to visit and experience different places around the world as well as the host countries and communities that rely on the money they bring in. Money generated through sustainable tourism often pays for programs that protect natural and historical landmarks in the region.‎
Tourism jobs include a wide range of occupations, such as hotel manager, travel agent, restaurant server, flight attendant, and tour guide. You may work at an airline, a hotel, a cruise ship, a casino, a tour company, or a retail store. Hotels and cruise ships often hire massage therapists, fitness instructors, bartenders, and housekeepers to work in their facilities. Companies like travel agencies, airlines, and hotels also have office staff who specialize in revenue management and human resources.‎
Individuals best suited for roles in tourism enjoy working with people and like finding ways to meet their needs. Even with the rise of technology within the industry, being able to empathize with people is important, as is the ability to work well on a team and pay attention to detail. Working in this industry requires strong problem-solving and communication skills as well as the ability to work in high-pressure situations.‎
Online Tourism courses offer a convenient and flexible way to enhance your knowledge or learn new Tourism skills. Choose from a wide range of Tourism courses offered by top universities and industry leaders tailored to various skill levels.‎
When looking to enhance your workforce's skills in Tourism, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎