Welcome to Samsung Mobile Repair Essentials. It's time to learn about the proprietary tools and systems used to properly repair Samsung mobile products. These tools and systems will be essential for repairing Samsung mobile devices.
To be successful in this course, you should first complete the Samsung Customer Care Essentials course to understand the use cases for these new skills.
This is an intermediate course, intended for learners with a background or interest in electronic technology and Samsung mobile device disassembly, assembly, and overall repair.
By the end of this course, you will be able to:
• Demonstrate proper safety techniques
• Describe routine maintenance of tools
• Identify tools required to repair a device
• Recall proper electrostatic discharge (ESD) protocol
• Organize a repair bench
• Recall how to handle parts in a way to prevent damage
• Troubleshoot potential defective parts based off of a device's symptoms
• Describe the roles of components in a device
• Identify parts within a device
• Describe how Water Resistant Testing works
• Recall the systems used during a repair
• Explain the purpose of each system
This week will focus on the tools and equipment that are used to disassemble and reassemble the device that is needing repair. You will also gain valuable knowledge on how you can keep yourself and the device safe during the repair process.
Das ist alles enthalten
6 Videos8 Lektüren2 Aufgaben
Infos zu Modulinhalt anzeigen
6 Videos•Insgesamt 24 Minuten
What to Expect•1 Minute
Setting Up The Repair Bench•2 Minuten
Tool Identification•7 Minuten
AOD Maintenance•4 Minuten
Safety Protocols•4 Minuten
Electrostatic Discharge•6 Minuten
8 Lektüren•Insgesamt 64 Minuten
Before You Begin•5 Minuten
Foundation of Level 2 Repairs Introduction and Learning Objectives•5 Minuten
Tool Inspection•10 Minuten
Tool Maintenance•20 Minuten
All About Safety•2 Minuten
Safety Precautions•10 Minuten
The Importance of Preventing ESD•2 Minuten
Cleanliness of the Workplace•10 Minuten
2 Aufgaben•Insgesamt 30 Minuten
Repair Bench Quiz•10 Minuten
Foundation of Level 2 Repairs Quiz•20 Minuten
Device Anatomy
Modul 2•2 Stunden abzuschließen
Moduldetails
In this week, we break down a mobile device and discuss the hardware components within. We look each part and review some of the common symptoms that are seen if that part malfunctions.
Das ist alles enthalten
1 Video5 Lektüren2 Aufgaben
Infos zu Modulinhalt anzeigen
1 Video•Insgesamt 7 Minuten
Hardware Components•7 Minuten
5 Lektüren•Insgesamt 24 Minuten
Success in Device Anatomy•1 Minute
Introduction to Hardware Components•5 Minuten
A Word of Caution•5 Minuten
Part Numbers•3 Minuten
U-Class•10 Minuten
2 Aufgaben•Insgesamt 60 Minuten
Check for Understanding - Preventing Damage•30 Minuten
Device Anatomy Quiz•30 Minuten
Systems for Level 2 Repairs
Modul 3•4 Stunden abzuschließen
Moduldetails
This week focuses on the common systems that are used during and after a repair to make sure that everything in the device is working as expected.
Das ist alles enthalten
4 Videos8 Lektüren2 Aufgaben
Infos zu Modulinhalt anzeigen
4 Videos•Insgesamt 18 Minuten
Intro to GSPN•5 Minuten
Galaxy Diagnostics OQC•4 Minuten
Fenrir•7 Minuten
Water Resistance Testing•3 Minuten
8 Lektüren•Insgesamt 46 Minuten
Success in Samsung Systems•2 Minuten
Global Service Partner Network•2 Minuten
Galaxy Diagnostics•3 Minuten
GD Calibrations•20 Minuten
Fenrir Overview•3 Minuten
Why Test for Water Resistance?•10 Minuten
Troubleshooting Failed WRT•5 Minuten
Last Thoughts•1 Minute
2 Aufgaben•Insgesamt 150 Minuten
Check for Understanding - Galaxy Diagnostics OQC•30 Minuten
End of Course Assessment•120 Minuten
Dozent
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Prepare to join a group of over 10,000 Samsung Mobile certified repair technicians in the U.S. who have gone through a training certification that equips them with the skills to conduct a mobile repair safely, and ensure repairs are done right. Samsung has more than 1,000 Authorized Service Centers and service locations which is a care network that 75% of Americans have access to.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.