Configure and verify Windows Server roles and file shares, applying appropriate access restrictions and documenting changes.

Organize Active Directory users, groups, and organizational units to manage permissions, delegation, and access across sites.

Enable and validate remote server management, and build reusable PowerShell scripts to automate routine administrative checks.

Create, manage, and de-provision user and group accounts on Linux and Windows across the full account lifecycle

Set Linux file permissions and Windows NTFS and share permissions that give each role exactly the access it needs

Add, partition, and mount new disks and volumes to expand storage capacity safely without risking existing data

Audit a mixed Linux and Windows estate for over-broad access and recommend tighter, least-privilege permissions

Deploy, size, and manage virtual machines on IBM Cloud to run a real workload on demand instead of waiting on hardware

Build a segmented cloud network with subnets and security groups, then attach storage to create one working environment

Explain how containers differ from virtual machines, then run a basic container and manage it through its lifecycle

Describe what OpenShift and Kubernetes provide for operations work, and deploy a sample application on OpenShift

Monitor CPU, memory, disk, logs, and uptime, and set up basic alerts that warn you before a slowdown becomes an outage

Troubleshoot connectivity, name resolution, and latency issues with a structured define-isolate-test-resolve method

Write Bash and PowerShell scripts that turn repetitive tasks like account setup and backups into safe, repeatable jobs

Schedule recurring automation with cron and Task Scheduler, and combine it with monitoring into a reusable playbook

Bring a pre-built Linux and Windows environment on IBM Cloud to a provided specification and secure it with least privilege

Instrument the environment with working monitoring and automate a recurring operations task, with evidence that both work

Diagnose injected system and network issues and record your findings in a clear, reusable troubleshooting runbook

Assemble an Operations Handoff Pack with an architecture diagram and access summary that another operator could use