Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Kennesaw State University
Compétences que vous acquerrez: Digital Advertising, Online Advertising, Marketing, MarTech, Market Dynamics, Advertising, Marketing Channel, Paid media, Marketing Communications, Sales Enablement, Sales, Social Media, Digital Transformation, Product Marketing, Digital Marketing, Promotions and Campaigns, Real Time Data, Consultative Selling, Revenue Management, Promotional Strategies
Débutant · Cours · 1 à 4 semaines

HubSpot Academy
Compétences que vous acquerrez: HubSpot CRM, Data Visualization, Data Storytelling, Sales Pipelines, Lead Generation, Customer Relationship Management (CRM) Software, Sales Management, Sales Strategy, Sales Enablement, Dashboard, Sales Process, Customer Relationship Management, Data-Driven Decision-Making, Sales, Customer experience improvement, Customer Success Management, Customer Service, Business Reporting, Performance Metric, Key Performance Indicators (KPIs)
Débutant · Cours · 1 à 4 semaines

O.P. Jindal Global University
Compétences que vous acquerrez: Digital Transformation, Economics, Policy, and Social Studies, Payment Systems, Market Dynamics, E-Commerce, Economics, Economic Development, Payment Processing, FinTech, Competitive Analysis, digital literacy, Business Modeling, Data Strategy, Policty Analysis, Research, and Development, Financial Inclusion, Public Affairs, Policy Analysis, Innovation, Governance, Critical Thinking
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: E-Commerce, Product Knowledge, Value Propositions, Scalability, Growth Strategies
Débutant · Cours · 1 à 4 semaines

Fundação Instituto de Administração
Compétences que vous acquerrez: Marketing Strategies, Strategic Marketing, Marketing Planning, Marketing, Customer experience strategy (CX), Customer Analysis, Consumer Behaviour, Content Marketing, Customer Insights, Journey Mapping, Digital Marketing, Sales Process, Digital Media Strategy, Conversion Funnel Analysis, Content Strategy, Brand Awareness
Débutant · Cours · 1 à 4 semaines

University of Michigan
Compétences que vous acquerrez: L'IA responsable, Services à la clientèle, Automatisation, Normes et conduite éthiques, Analyse politique, Relations de travail, IA générative, Connaissance de l'IA, Intégrations AI, IA responsable, Cadres de responsabilité, Gestion des relations avec la clientèle, Politiques en matière de ressources humaines, Gestion du personnel, Analyse de l'emploi, Relations avec les employés, Développement de la politique, L'activation de l'IA
Débutant · Cours · 1 à 4 semaines

Fundação Instituto de Administração
Compétences que vous acquerrez: Customer Success Management, Customer Relationship Building, Customer Relationship Management, Consultative Approaches, Market Analysis, Market Opportunities, Customer experience improvement, Organizational Structure, Market Data, Business Relationship Management, Business Modeling, Organizational Effectiveness, Business Solutions, Business Technologies, Active Listening, Technology Solutions, Technology Strategies
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Presentations, Data Visualization, Corporate Communications, Data Storytelling, Sales Presentation, Data Sharing, Storytelling, Business Communication, Marketing Communications
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Full-Stack Web Development, Responsive Web Design, Email Automation, Order Management, UI Components, Payment Processing, Order Management Systems, Data Validation, Order Processing, Web Design and Development, Search Engine Optimization, Web Applications, JavaScript Frameworks, Authentications, User Interface (UI), React.js, E-Commerce, Web Analytics and SEO, PostgreSQL, Credit/Debit Card Processing
Intermédiaire · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Canva (Software), Facebook, Marketing Materials, Advertising, Graphic and Visual Design Software, Marketing Collateral, Marketing Design, Graphic and Visual Design, Graphic Design, Branding, Content Marketing, Digital Marketing
Débutant · Projet Guidé · Moins de 2 heures

Fundação Instituto de Administração
Compétences que vous acquerrez: Marketing Analytics, Conversion Funnel Analysis, Sales Strategy, Data-Driven Marketing, Customer Analysis, Digital Analysis, Marketing Strategies, Data Visualization Software, Customer Engagement, Driving engagement, Sales, Consumer Behaviour, Market Analysis, Regression Analysis, Statistical Analysis, Target Market, Decision Tree Learning, Decision Making, Journey Mapping, Logistic Regression
Débutant · Cours · 1 à 4 semaines
Chris Croft Training
Compétences que vous acquerrez: Cost Reduction, Cost Control, Cash Management, People Management, Entrepreneurship, Operating Cost, Business, Business Leadership, Business Operations, Brand Loyalty, Leadership Development, Price Negotiation, Business Management, Business Administration, Business Planning, Business Strategy, Leadership and Management, Initiative and Leadership, Gross Profit, Entrepreneurial Finance
Débutant · Spécialisation · 3 à 6 mois