Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Universidades Anáhuac
Compétences que vous acquerrez: Technology Strategies, Leadership and Management, Customer experience improvement, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, AI Enablement, Digital Transformation, Responsible AI, Insurance, Data Ethics, Change Management, Culture Transformation, Customer Service, AI Personalization, Automation, AI Integrations, Operational Efficiency
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Reconciliation, QuickBooks (Accounting Software), Ledgers (Accounting), Accounting Records, General Ledger, Auditing, Standard Accounting Practices, Accounts Payable, Workflow Management, Accounting Software, Document Management, Data Integrity, Accounting Systems, Record Keeping, Accounts Payable and Receivable, Accounts Receivable, Transaction Processing, Billing & Invoicing
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Strategic Sourcing, Procurement, Supplier Performance Management, Keyword Research, Prospecting and Qualification, Lead Generation, Artificial Intelligence
Débutant · Cours · 1 à 4 semaines

Logical Operations
Compétences que vous acquerrez: Prompt Engineering, Prompt Engineering Tools, Prompt Patterns, Generative AI, Business Communication, Communication, AI powered creativity, Responsible AI, Data Ethics, LLM Application, Large Language Modeling, Content Optimization, Artificial Intelligence, Customer Service, Marketing
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Proposal Writing, Proposal Development, Target Audience, Presentations, Target Market, Storytelling, Visual Storytelling, Writing, Sales Presentations, Promotional Strategies, Marketing, Concision, Program Standards, Marketing Planning
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Canva (Software), Presentations, Photo Editing, Social Media Content, Graphic and Visual Design Software, Graphic Design, Photo/Video Production and Technology, Creative Design, Content Creation, Visual Storytelling, Marketing Collateral, Design, Visual Design, Graphic and Visual Design, Video Editing, Brochures, Collaborative Software, Design Elements And Principles, Branding, Marketing Materials
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Performance Analysis, Performance Testing, Performance Measurement, Benchmarking, Data Modeling, Analysis, Data Processing, Extract, Transform, Load, Statistical Analysis
Avancées · Cours · 1 à 4 semaines

LearnQuest
Compétences que vous acquerrez: Agentic Workflows, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems, System Design and Implementation, Unified Modeling Language, Performance Metric, Performance Measurement, Requirements Analysis, Performance Analysis, Model Evaluation, Prototyping, Stakeholder Communications, Stakeholder Engagement, Benchmarking
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Reconciliation, Intercompany Accounting, Accounting Systems, Inventory Accounting, Technical Accounting, Specialized Accounting, Ledgers (Accounting), Accounting Records, Accounting, Profit and Loss (P&L) Management, Financial Accounting, Financial Reporting, Auditing, General Ledger, Accounts Receivable, Consolidation, Invoicing, International Finance, Performance Analysis, Organizational Structure
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Marketo, Marketing Automation, Email Automation, Email Marketing, Conversion Funnel Analysis, Marketing Operations, Campaign Management, Style Guides, HubSpot CRM, Performance Analysis, Marketing Analytics, Brand Marketing, Compliance Auditing, Marketing Strategies, Performance Measurement, Brand Management, Customer Relationship Management, Benchmarking, Analytics, Data Import/Export
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Intercultural Competence, Cultural Responsiveness, Relationship Building, Relationship Management, Professional Development, Data Storytelling, Oral Expression, Public Speaking, Rapport Building, Tactfulness, Persuasive Communication, User Feedback, Communication Strategies, Overcoming Objections, Drive Engagement, AI literacy, Continuous Improvement Process
Débutant · Cours · 1 à 3 mois

Alex Genadinik
Compétences que vous acquerrez: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy
Mixte · Cours · 1 à 4 semaines