Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Fundação Instituto de Administração
Compétences que vous acquerrez: Resource Allocation, Customer Analysis, Marketing Channel, Marketing Effectiveness, Data Modeling, Conversion Funnel Analysis, Sales Strategy, Data-Driven Marketing, Journey Mapping, Big Data, Communication Strategies, Business Strategy, Cross-Channel Marketing, Data Quality, Analytics, Advanced Analytics, Data Management, Consumer Behaviour
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Email Automation, Email Marketing, Marketing Automation, Automation, Digital Marketing Tools, Registration, Marketing, E-Commerce, Social Media, Business
Débutant · Projet Guidé · Moins de 2 heures

Alex Genadinik
Compétences que vous acquerrez: Customer experience improvement, Customer Service, Customer Retention, Customer experience strategy (CX), Client Services, Customer Complaint Resolution, Customer Relationship Building, Customer Engagement, Brand Loyalty, Experience Design, Process Analysis, Process Improvement, Continuous Improvement Process
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Business Modeling, Customer Relationship Building, Customer Relationship Management, Entrepreneurship, Business Planning, Telecommuting, Financial Modeling, Business Strategy, Collaborative Software
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Oral Expression, Driving engagement, Sales Presentations, Business Communication, Data Visualization
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: HubSpot CRM, Conversion Funnel Analysis, Customer Relationship Management (CRM) Software, Sales Process, Sales Pipelines, Customer Relationship Management, Lead Generation, Closing (Sales), Calendar Management, Sales Management, Relationship Management, Customer Communications Management, Workflow Management, Statistical Analysis
Débutant · Projet Guidé · Moins de 2 heures

University of Cape Town
Compétences que vous acquerrez: Business Modeling, Peer Review, FinTech, Presentations, Sales Presentations, Ideation, Entrepreneurship, Business Planning, Financial Inclusion, Business Strategies, Financial Regulation, Financial Regulations, Business Analysis, Oral Expression, New Business Development, Constructive Feedback, Financial Services, Regulatory Requirements, Regulatory Compliance, New Product Development
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Customer Success Management, Sales Support, Salesforce, Data Visualization, Service Management, Sales Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Support, Management Reporting, Dashboard, Customer Service, Knowledge Transfer, Data-Driven Decision-Making, Business Reporting, Performance Analysis, Administrative Support
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Reconciliation, Financial Data, Financial Reporting, Financial Analysis, Variance Analysis, General Ledger, Financial Acumen, Ledgers (Accounting), Pivot Tables And Charts, Spreadsheet Software, Data Validation, Data Quality, Management Reporting, Data Integrity, Data Warehousing, Gross Profit, Enterprise Resource Planning
Intermédiaire · Cours · 1 à 4 semaines

John Wiley & Sons
Compétences que vous acquerrez: Financial Statements, Financial Statement Analysis, Capital Budgeting, International Finance, Portfolio Management, Financial Analysis, Corporate Finance, Financial Acumen, Income Statement, Financial Modeling, Business Valuation, Balance Sheet, Behavioral Economics, Finance, Risk Management, Portfolio Risk, Financial Management, Investment Management, Cash Flows, Forecasting
Débutant · Cours · 3 à 6 mois

Compétences que vous acquerrez: Marketing Strategies, Facebook, Persona Development, Target Audience, Marketing, Target Market, Social Media Marketing, Social Media, Customer Analysis, Social Media Management, Driving engagement, E-Commerce, Business
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Disaster Recovery, Terraform, Infrastructure as Code (IaC), Business Continuity Planning, Cost Benefit Analysis, Business Continuity, Data Infrastructure, Data Warehousing, Cost Management, Performance Analysis, Data Architecture, Benchmarking, IT Automation, IT Infrastructure, Infrastructure Architecture, Cloud Storage, AWS CloudFormation, Cloud Computing Architecture, Data-Driven Decision-Making, Automation
Avancées · Cours · 1 à 4 semaines