Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Fundação Instituto de Administração
Compétences que vous acquerrez: Communication, Négociation, Aide à la vente, Pratiques générales de vente, Stratégie de vente, Processus de vente, Formation à la vente, Gestion des ventes, Vente, Gestion des comptes, Engagement des clients, Techniques de vente
Intermédiaire · Cours · 1 à 4 semaines
Liberty Mutual Insurance
Compétences que vous acquerrez: Insurance Sales, Productivity, Verbal Communication Skills, Storytelling, Communication, Goal Setting, Interpersonal Communications, Smart Goals, Prioritization, Communication Strategies, Selling Techniques, Relationship Management, Sales Management, Non-Verbal Communication, Sales, Rapport Building, Insurance, Relationship Building, Business Ethics, Ethical Standards And Conduct
Débutant · Cours · 1 à 3 mois

The Expert Academy
Compétences que vous acquerrez: Active Listening, B2B Sales, Emotional Intelligence, Empathy & Emotional Intelligence, Consultative Selling, Closing (Sales), Sales Training, Rapport Building, Collaboration, Sales, Stakeholder Communications, Empathy, Stakeholder Engagement, Sales Process, Stakeholder Management, Influencing, Employee Coaching, Coaching, Decision Making, Cultural Sensitivity
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Intégrations AI, Microsoft PowerPoint, Personnalisation de l'IA, Présentations commerciales, Présentations, Anthropic Claude, Stratégie de vente, Pratiques générales de vente, Élaboration de la proposition, Processus de vente, Raconter une histoire, Étude de marché, Rédaction de propositions, Présentation des ventes, Récit de l'histoire, Narration des données, Récit de données, Prise de décision fondée sur des données
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Overcoming Objections, B2B Sales, Business Development, Storytelling, Closing (Sales), Sales Pipelines, Return On Investment, Sales Presentation, Specialized Sales, Active Listening, Sales Presentations, Rapport Building, Sales Strategy, Sales, Sales Process, Case Studies, Sales Management, Communication, Selling Techniques, Consultative Selling
Intermédiaire · Spécialisation · 3 à 6 mois

The Expert Academy
Compétences que vous acquerrez: Consultative Selling, B2B Sales, Enterprise Sales, Negotiation, Matrix Management, Conflict Management, Sales Strategy, Persuasive Communication, Sales, Prospecting and Qualification, Stakeholder Engagement, Sales Management, Rapport Building, Professional Development, Communication, Stakeholder Communications, Psychology, Business Communication
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Prompt Engineering, Data Ethics, AI Personalization, Personalized Service, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Prospecting, Sales Presentation, Selling Techniques, Prompt Engineering Tools, Microsoft Copilot, Sales Process, Law, Regulation, and Compliance, Sales Operations, Responsible AI, Prospecting and Qualification, Sales Enablement, Email Automation
Avancées · Certificat Professionnel · 3 à 6 mois
Compétences que vous acquerrez: Price Negotiation, Sales Management, Sales Operations, Selling Techniques, Sales, Account Strategy, Enterprise Sales, B2B Sales, Workforce Development, Driving engagement, On-The-Job Training, Inside Sales, Training and Development, Communication Planning, Regional Sales, Customer Engagement, Marketing Automation, LinkedIn, AI Personalization, Prioritization
Débutant · Spécialisation · 1 à 3 mois

Compétences que vous acquerrez: Active Listening, Communication Strategies, Business Communication, Communication, Strategic Communication, Professional Development, Verbal Communication Skills, Professionalism, Emotional Intelligence, Sales Presentation, Empathy & Emotional Intelligence, Adaptability, Sales Training, General Sales Practices, Technical Sales, Sales Presentations, Sales, Job Analysis, Personal Attributes, Branding
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Sales Process, Prospecting and Qualification, Sales Pipelines, Technical Sales, Rapport Building, Sales, Sales Development, Customer Relationship Building, Sales Strategy, Selling Techniques, Consultative Selling, Data Centers, Information Technology, Relationship Building, Customer Relationship Management, Telecommunications, Big Data, Communication, Digital Transformation, Artificial Intelligence and Machine Learning (AI/ML)
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Sales Prospecting, Selling Techniques, Prospecting and Qualification, Microsoft Copilot, Sales Strategy, Sales, Sales Presentations, Lead Generation, AI Personalization, Customer Analysis, Microsoft PowerPoint, Customer Communications Management, Presentations, Customer Relationship Management (CRM) Software, AI Integrations, Business Research, Quality Control
Avancées · Cours · 1 à 4 semaines

Zoho Corporation
Compétences que vous acquerrez: Sales Process, Sales Training, Sales, Sales Development, Selling Techniques, Closing (Sales), Sales Strategy, Customer Relationship Building, Sales Management, Verbal Communication Skills, Customer Relationship Management, Relationship Management, Customer Relationship Management (CRM) Software, Communication, Business Software, Business Writing, Relationship Building, Problem Solving, Value Propositions, Critical Thinking
Débutant · Cours · 1 à 3 mois