Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Real Madrid Graduate School Universidad Europea
Compétences que vous acquerrez: Driving engagement, AI Personalization, Media Production, Media Strategy, Media and Communications, Community Organizing, Augmented and Virtual Reality (AR/VR), Digital Media Strategy, Content Creation, Social Media Strategy, Web Content, Social Media, Revenue Management, Innovation, Brand Management, Data-Driven Decision-Making, E-Commerce, Video Production, User Centered Design, Game Theory
Débutant · Cours · 1 à 4 semaines

Microsoft
Compétences que vous acquerrez: Service Level, Service Level Agreement, Operations, Operational Efficiency, Service Management, Operations Management, Operational Analysis, Customer experience improvement, Process Optimization, Data Entry, Performance Analysis, Performance Measurement, Data Validation, Business Metrics, Customer Relationship Management, Data Quality, Workflow Management, Data Processing, Data Management, Data Analysis
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Server Side, React Redux, Full-Stack Web Development, MySQL, React.js, Frontend Integration, Application Deployment, Back-End Web Development, Node.JS, Database Management, Web Applications, Front-End Web Development, Continuous Deployment, Application Development, Application Programming Interface (API), User Interface and User Experience (UI/UX) Design, Frontend Performance, CI/CD, E-Commerce, Restful API
Intermédiaire · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Création de contenu, Rédaction, ChatGPT, Programmation du contenu, IA générative, Optimisation des moteurs de recherche, Stratégie de contenu, Génération de leads, Ingénierie rapide, Marketing de contenu, Blogs, Personnalisation de l'IA, Contenu des médias sociaux, Optimisation du contenu, Automatisation, Recherche de mots-clés, Campagnes personnalisées, Marketing par courrier électronique, Marketing numérique, Automatisation du marketing
Débutant · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Customer Retention, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Engagement, Customer Relationship Management, Customer Relationship Building, Customer Analysis, Target Audience, HubSpot CRM, Marketing Automation, Customer Insights, Email Marketing, Email Automation
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Content Scheduling, Social Media Marketing, Social Media Analytics, Content Performance Analysis, Social Media Management, Social Media Campaigns, Social Media Content, Digital Media Strategy, Social Media Strategy, Customer Engagement, Digital Marketing, Content Optimization, Performance Analysis, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Relationship Management, Web Analytics, Marketing Communications, Analytics, Market Data
Débutant · Cours · 1 à 3 mois

Real Madrid Graduate School Universidad Europea
Compétences que vous acquerrez: Brand Management, Customer Engagement, Event Planning, Marketing, Strategic Communication, Storytelling, Marketing Strategy and Techniques, E-Commerce, Sustainability Reporting, Global Marketing, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Contract Management, Digital Marketing, Corporate Strategy, Virtual Teams, Influencing, Blockchain, Game Theory, Cross Platform Development
Débutant · Cours · 1 à 4 semaines

Amazon Web Services
Compétences que vous acquerrez: Customer experience improvement, Salesforce, Operational Efficiency, Cloud-Based Integration, Technology Solutions, Operational Excellence, Business Solutions, Systems Integration, Amazon Web Services, Business Technologies, Customer Engagement, Customer Service, Cost Benefit Analysis
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Facebook, Social Media Management, Social Media, Customer Service, Customer Inquiries, Business Communication, Customer Communications Management, Drive Engagement, Business Strategy
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Working Capital, Financial Statement Analysis, Financial Statements, Financial Analysis, Financial Data, Balance Sheet, Income Statement, Cash Flows, Business Metrics, Financial Modeling, Return On Investment, Accounts Payable and Receivable, Market Data, Risk Analysis, Market Analysis, Accounts Receivable, Business Risk Management, Private Equity, Performance Measurement, Performance Analysis
Mixte · Cours · 1 à 3 mois

Compétences que vous acquerrez: Banking, Project Finance, Banking Services, Cash Management, Commercial Banking, Commercial Lending, Working Capital, Corporate Finance, Lending and Underwriting, Loans, Financial Services, Relationship Management, Financial Management, Financial Analysis, Corporate Strategy, Cash Flows, Customer Relationship Management, Environmental Social And Corporate Governance (ESG), Business Relationship Management, Hedge Accounting
★ 5 (11) · Mixte · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Facebook, Payment Processing, Payment Systems, Order Fulfillment, Order Processing, Product Knowledge, Direct Selling, E-Commerce, Product Promotion, Selling Techniques, Social Media, Marketing, General Sales Practices, Sales, Shipping and Receiving, Advertising
Intermédiaire · Projet Guidé · Moins de 2 heures