Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.
Compétences que vous acquerrez: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, Customer Retention, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Workflow Management, Automation
Intermédiaire · Cours · 1 à 4 semaines

University of Maryland, College Park
Compétences que vous acquerrez: AI Product Strategy, Product Lifecycle Management, Responsible AI, Product Strategy, Governance, Product Management, Innovation, Product Marketing, Business Strategy, Enterprise Risk Management (ERM), Scalability, Customer experience strategy (CX), Value Propositions, Business Metrics, Customer Insights
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Intercompany Accounting, Technical Accounting, Risk Analysis, Revenue Recognition, Corporate Accounting, International Financial Reporting Standards, Consolidation, Financial Reporting, Case Studies
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Financial Modeling, Strategic Decision-Making, Financial Forecasting, Financial Analysis, Operating Expense, Financial Statement Analysis, Revenue Forecasting, Financial Data, Business Metrics, Business Valuation, Cash Flow Forecasting, Income Statement, Working Capital, Trend Analysis, Depreciation, Balance Sheet, Cash Flows
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Robotic Process Automation
Intermédiaire · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Time Series Analysis and Forecasting, Financial Forecasting, Statistical Analysis, Machine Learning, Trend Analysis, Financial Data, Financial Modeling, Jupyter, Predictive Modeling, Regression Analysis, Finance, GitHub, Statistical Modeling
Intermédiaire · Cours · 1 à 3 mois

AI Business School
Compétences que vous acquerrez: Prompt Engineering, Generative AI, AI Personalization, Large Language Modeling, Artificial Intelligence, ChatGPT, Training Programs, Personalized Service, Customer Service, Customer experience improvement, Customer Support, Ideation, Business Transformation, Innovation
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Sprint Retrospectives, Prioritization, Agile Project Management, Timelines, Meeting Facilitation, Agile Methodology, Brainstorming, Virtual Teams, Continuous Improvement Process, Team Performance Management, Project Documentation
Débutant · Cours · 1 à 3 mois

AI Business School
Compétences que vous acquerrez: Prompt Engineering, AI Personalization, Generative AI, Project Design, Training Programs, Artificial Intelligence, Persona Development, Marketing Automation, Marketing Materials, Marketing, Ideation, Content Marketing, Marketing Analytics, Workflow Management, Customer experience improvement, Content Creation
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Full-Stack Web Development, Order Management, Responsive Web Design, UI Components, Web Applications, JavaScript Frameworks, React.js, Authentications, Data Validation, E-Commerce, Dashboard, TypeScript, Database Development, User Accounts, Application Programming Interface (API), Product Management, Payment Processing and Collection
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Relational Databases, API Design, ASP.NET, Object-Relational Mapping, Databases, Query Languages, Back-End Web Development, Application Programming Interface (API), Restful API, SQL, Data Access, Data Manipulation, C# (Programming Language)
Intermédiaire · Projet Guidé · Moins de 2 heures