Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Sprint Retrospectives, Prioritization, Action Oriented, Telecommuting, Agile Project Management, Meeting Facilitation, Discussion Facilitation, Team Motivation, Agile Methodology, Virtual Teams, Continuous Improvement Process, Driving engagement, Team Building, Taking Meeting Minutes, Project Documentation
Débutant · Cours · 1 à 3 mois

Coursera
Compétences que vous acquerrez: Dashboard, Dashboard Creation, Sales Process, Sales, Customer Relationship Management (CRM) Software, Data Transformation, Data-Driven Decision-Making, Customer Relationship Management, Data Presentation, Analytics, Performance Analysis, Pivot Tables And Charts, Analysis, Power BI, Predictive Analytics, Performance Metric, Business Metrics, Visualization (Computer Graphics), Negotiation
Intermédiaire · Cours · 1 à 4 semaines

Alex Genadinik
Compétences que vous acquerrez: Revenue Management, Upselling, Customer Retention, Cross Selling, Market Trend, Customer Acquisition Management, Business Modeling, Competitive Analysis, Product Strategy, Consumer Behaviour, Sustainable Business, Growth Strategies
Mixte · Cours · 1 à 4 semaines

Logical Operations
Compétences que vous acquerrez: Microsoft Excel, Pivot Tables And Charts, Spreadsheet Software, Data Visualization, Excel Formulas, Data Analysis, Data Analysis Software, Microsoft Office, Microsoft 365, Data Entry, Productivity Software, Data Management, Trend Analysis, Document Management, Presentations, User Interface (UI)
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Personalized Campaigns, Selling Techniques, Empathy & Emotional Intelligence
Intermédiaire · Cours · 1 à 3 mois

University of Maryland, College Park
Compétences que vous acquerrez: Innovation, New Product Development, Design Thinking, Agile Product Development, Product Development, Product Improvement, Product Management, Product Lining, Business Modeling, Product Strategy, Performance Metric, Customer experience strategy (CX), Product Marketing, Key Performance Indicators (KPIs), Product Planning, Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Customer experience improvement
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Conversion Funnel Analysis, Customer Relationship Management (CRM) Software, Marketing Operations, Growth Strategies, Process Improvement, Data-Driven Decision-Making
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Robotic Process Automation, Verification And Validation, Development Testing, HR Tech, Business Logic, Document Management, Application Frameworks, Data Integration, File I/O
Intermédiaire · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Apache Airflow, Service Level Agreement, Data Pipelines, Workflow Management, Dependency Analysis, Scalability, Service Level, System Monitoring
Débutant · Cours · 1 à 4 semaines

University of California, Santa Barbara
Compétences que vous acquerrez: Financial Statement Analysis, Financial Statements, Revenue Recognition, Generally Accepted Accounting Principles (GAAP), Financial Analysis, Accrual Accounting, Balance Sheet, Income Statement, Financial Reporting, Financial Accounting, Accounting, Depreciation, Fixed Asset, General Accounting, Expense Management, Operating Expense, Business Valuation, Asset Management
Intermédiaire · Cours · 1 à 4 semaines

Alex Genadinik
Compétences que vous acquerrez: Social Media Marketing, Copywriting, Social Media, Social Media Management, Social Media Strategy, Social Media Content, Advertising Campaigns, Digital Marketing Tools, Marketing, Online Advertising, Advertising, Professional Networking, Social Media Campaigns, Digital Advertising, Driving engagement, Content Creation, Branding, Drive Engagement
Mixte · Cours · 1 à 3 mois

Logical Operations
Compétences que vous acquerrez: Microsoft Visio, Process Flow Diagrams, Diagram Design, Workflow Management, Schematic Diagrams, Data Visualization, Process Mapping, Process Modeling, Network Planning And Design, Graphic and Visual Design Software, Visual Design, Graphic and Visual Design, Microsoft Office, Organizational Structure, Graphic Design, Branding
Mixte · Cours · 1 à 3 mois