Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Alex Genadinik
Compétences que vous acquerrez: Copywriting, Market Opportunities, Product Promotion, Promotional Strategies, Advertising, Search Engine Optimization, Online Advertising, Marketing, Podcasting, Content Creation, Keyword Research, Brand Awareness, Digital Publishing, Target Market, Brand Strategy, Branding
Mixte · Cours · 1 à 3 mois

Compétences que vous acquerrez: AI Enablement, Business Marketing, Sales Prospecting, Business Strategy, Prospecting and Qualification, Sales Process, Key Performance Indicators (KPIs), Brainstorming, AI Integrations, Business Communication, Business Technologies, Human Resources Management and Planning, Workforce Planning, Team Building, Cost Reduction, Customer Support
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Professional Development, Customer Relationship Management, Interpersonal Communications, Service Recovery, Business Communication, Communication Strategies, Strategic Communication, Customer Communications Management, Emotional Intelligence, Crisis Management, Compassion, Solution Delivery, Action Oriented
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Conversion Funnel Analysis, Customer Relationship Management (CRM) Software, Marketing Operations, Growth Strategies, Process Improvement, Data-Driven Decision-Making
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Études de cas, Service clientèle, Efficacité du marketing, Analyse prédictive, Comportement du consommateur, Fidélisation de la clientèle, Analyse avancée, Analyse du marché, R Programmation, Marketing basé sur les données, Connaissance du client, Analyse marketing, Analyse de la clientèle, Mesure de la performance, Planification du marketing, Prise de décision fondée sur des données, Modélisation prédictive, Stratégies de marketing, Gestion des ventes, Amélioration de l'expérience client
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Accounting Software, Ledgers (Accounting), Accounting and Finance Software, Accounting Records, Small Business Accounting, Accounting Systems, Balancing (Ledger/Billing), Payroll Processing, Financial Statements, Payroll Systems, Accounting, Financial Statement Analysis, Cash Handling, Bookkeeping, Payroll Administration, Financial Reporting, Financial Acumen, Payroll, Standard Accounting Practices, Business Reporting
Débutant · Cours · 1 à 4 semaines

University of Maryland, College Park
Compétences que vous acquerrez: Innovation, New Product Development, Design Thinking, Agile Product Development, Product Development, Product Improvement, Product Management, Product Lining, Business Modeling, Product Strategy, Performance Metric, Customer experience strategy (CX), Product Marketing, Key Performance Indicators (KPIs), Product Planning, Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Customer experience improvement
Débutant · Cours · 1 à 3 mois

Alex Genadinik
Compétences que vous acquerrez: Social Media Marketing, Copywriting, Social Media, Social Media Management, Social Media Strategy, Social Media Content, Advertising Campaigns, Digital Marketing Tools, Marketing, Online Advertising, Advertising, Professional Networking, Social Media Campaigns, Digital Advertising, Driving engagement, Content Creation, Branding, Drive Engagement
Mixte · Cours · 1 à 3 mois

Compétences que vous acquerrez: Month End Closing, General Ledger, Financial Statements, General Accounting, Business Metrics, Bookkeeping, Accounting Software, Accounting, Financial Statement Analysis, Ledgers (Accounting), Financial Analysis, Financial Accounting, QuickBooks (Accounting Software), Excel Formulas, Financial Reporting, Income Statement, Variance Analysis, Accounting Records, Financial Forecasting, Financial Management
Débutant · Cours · 1 à 3 mois

Coursera
Compétences que vous acquerrez: Excel Formulas, Consolidation, Microsoft Excel, Model Optimization, Spreadsheet Software, Performance Tuning, Process Optimization, Performance Improvement, Financial Modeling, Performance Analysis
Avancées · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Decision Making, Strategic Decision-Making, Solution Selling, Decision Intelligence, Sales, Data-Driven Decision-Making, Decision Support Systems, Complex Problem Solving, Cost Benefit Analysis, Decision Tree Learning, Negotiation, Prioritization, Return On Investment
Intermédiaire · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Negotiation, Price Negotiation, Contract Negotiation, B2B Sales, Enterprise Sales, Sales Strategy, Sales, Business Planning, Upselling, Business Analysis, Planning, Value Propositions, Performance Review, Performance Analysis
Intermédiaire · Cours · 1 à 4 semaines