Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

University of California, Irvine
Compétences que vous acquerrez: Time Management, Planning, Delegation Skills, Resource Management, Calendar Management, Expectation Management, Organizational Skills, Productivity, Accident Prevention, Prioritization, Overcoming Obstacles, Goal Setting, Disaster Recovery, Sales
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: AI powered creativity, Adobe Firefly, Adobe Photoshop, Marketing Collateral, Typography, Marketing Design, Photo Editing, Animations, Graphic Design, Brand Marketing, Branding, Creative Design, Graphic and Visual Design, Brand Awareness, Computer Graphic Techniques, Social Media, Social Media Content, Digital Design, Marketing Materials, Digital Advertising
Débutant · Spécialisation · 1 à 3 mois

Compétences que vous acquerrez: Storytelling, Client Services, Presentations, Logo Design, Visual Storytelling, Sales Presentations, Oral Expression, Brand Strategy, Branding, Sales Prospecting, Business Strategy, Proposal Writing, Case Studies, Business Planning, Portfolio Management, Search Engine Optimization, Goal Setting, Web Presence, Customer Acquisition Management, Creativity
Débutant · Spécialisation · 1 à 3 mois

Compétences que vous acquerrez: Sales Prospecting, Business Strategy, Proposal Writing, Business Planning, Portfolio Management, Customer Acquisition Management, Business Correspondence, Presentations, Direct Selling, Promotional Strategies, Goal Setting, Professionalism
Débutant · Cours · 1 à 4 semaines
Compétences que vous acquerrez: Agentic systems, Agentic Workflows, AI Product Strategy, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Risk Management, Business Process Automation, Generative AI, Business Strategy, Automation, Data Strategy, Process Improvement, Large Language Modeling, Process Improvement and Optimization, Data Ethics, Process Optimization, Operational Efficiency, Customer Service, User Experience, Marketing
Mixte · Cours · 1 à 3 mois

Yonsei University
Compétences que vous acquerrez: L'innovation, Gestion des relations avec la clientèle, Marketing mondial, Marketing numérique, Hôtellerie et restauration, Marketing d'entreprise, Service clientèle, Gestion de l'accueil, L'hospitalité, Stratégie d'expérience client (CX), Gestion du marketing, L'image de marque, Gestion de la marque, Marketing, Examen par les pairs, Relations avec les invités, Ventes B2B, Stratégies promotionnelles, Marketing de la diversité, Stratégies de croissance
Débutant · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Revenue Forecasting, Financial Statement Analysis, Financial Statements, Pharmaceuticals, Financial Modeling, Financial Analysis, Pharmaceutical Sales, Fixed Asset, Working Capital, Business Valuation, Profit and Loss (P&L) Management, Balance Sheet, Financial Forecasting, Forecasting, Investment Management, Cash Flow Forecasting, Cash Flows, Depreciation
Mixte · Cours · 1 à 3 mois

Compétences que vous acquerrez: Email Marketing, Paid media, Target Audience, Data Storytelling, Social Media Marketing, Social Media Strategy, Content Creation, Target Market, Search Engine Optimization, Social Media, Marketing Budgets, Order Fulfillment, Media Planning, Search Engine Marketing, Customer Retention, Customer Relationship Management, Online Advertising, Digital Media Strategy, Email Automation, Marketing
Débutant · Certificat Professionnel · 3 à 6 mois

Compétences que vous acquerrez: Tax Compliance, Registration, Sales Tax, Tax, Regulatory Compliance, Tax Management, Compliance Management, Law, Regulation, and Compliance, Tax Laws, Regulatory Requirements, E-Commerce, Verification And Validation, Finance
Mixte · Cours · 1 à 3 mois

Fundação Instituto de Administração
Compétences que vous acquerrez: Strategic Planning, Business Planning, Business Strategies, Organizational Strategy, Corporate Strategy, Financial Analysis, Strategic Thinking, Financial Planning, Business Strategy, Financial Management, Corporate Finance, Strategic Decision-Making, Plan Execution, Performance Measurement, Return On Investment, Performance Analysis, Key Performance Indicators (KPIs), Investments, Business Valuation, Portfolio Risk
Débutant · Cours · 1 à 4 semaines

Creo Incubator
Compétences que vous acquerrez: Competitive Analysis, Sales Strategy, Entrepreneurial Finance, Market Analysis, Product Development, Go To Market Strategy, Market Opportunities, Market Research, New Product Development, Sales Process, Financial Acumen, Sales Management, Accounting, Financial Analysis, Experience Design, User Experience, Target Market, Entrepreneurship, Business Valuation, Fundraising
Intermédiaire · Spécialisation · 1 à 3 mois
Universidade de São Paulo
Compétences que vous acquerrez: Lead Generation, Sales Presentation, Selling Techniques, B2B Sales, Customer Analysis, General Sales Practices, Customer Insights, Sales Process, Sales Strategy, Sales, Customer Retention, Target Audience, Customer Success Management, Prospecting and Qualification, Marketing, Inside Sales, Customer Relationship Building, Marketing Strategies, Marketing Strategy and Techniques, Persona Development
Débutant · Cours · 1 à 4 semaines