Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Northeastern University
Compétences que vous acquerrez: Responsible AI, Generative AI, Data Ethics, Data Governance, Governance, Artificial Intelligence, Risk Management Framework, Ethical Standards And Conduct, Organizational Strategy, Benchmarking, Emerging Technologies
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Facebook, Product Promotion, Account Management, Social Media Content, E-Commerce, Social Media Marketing, Social Media, Payment Systems
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Proposal Writing, Business Writing, Proposal Development, Sales Presentations, Presentations, Value Propositions, Content Creation, Business Strategy, Entrepreneurship
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Google Analytics, Web Analytics, Benchmarking, Content Performance Analysis, Customer Engagement, Customer Analysis, Performance Analysis, Management Reporting, Customer Retention, User Research, Real Time Data, Marketing
Intermédiaire · Projet Guidé · Moins de 2 heures

IE Business School
Compétences que vous acquerrez: Integrated Marketing Communications, Peer Review, Marketing Communications, Strategic Decision-Making, Strategic Marketing, Product Management, Promotional Strategies, Brand Management, Marketing Channel, Marketing Strategies, Marketing, Consumer Behaviour, Product Strategy, Sales Presentations, Case Studies, Price Negotiation
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development
Débutant · Projet Guidé · Moins de 2 heures

Emory University
Compétences que vous acquerrez: Financial Statements, Return On Investment, Business Strategy, Cash Flows, Supply Chain, Supply Chain Management, Financial Analysis, Income Statement, Corporate Finance, Balance Sheet, Corporate Strategy, Six Sigma Methodology, Business Valuation, Organizational Strategy, Gross Profit, Marketing Strategies, Market Dynamics, Marketing Communications, Target Market, Lean Six Sigma
Débutant · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Target Market, Marketing Planning, Marketing, Sales Process, Marketing Effectiveness, Marketing Strategy and Techniques, Marketing Analytics, Sales Strategy, Branding, Digital Marketing, Sales, Revenue Management, Business Metrics
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Email Automation, Lead Generation, Marketing Automation, Social Media, Social Media Marketing, Copywriting, Web Analytics, Automation
Débutant · Projet Guidé · Moins de 2 heures

Fundação Instituto de Administração
Compétences que vous acquerrez: Customer experience strategy (CX), Marketing Strategies, Strategic Marketing, Marketing Strategy and Techniques, Marketing, Digital Marketing, Consumer Behaviour, Communication Planning, Integrated Marketing Communications, Marketing Effectiveness, Customer Insights, Target Market, Marketing Analytics, Digital Transformation, Sales Strategy, Digital Advertising, Sales Process, Digital Communications, Content Strategy, MarTech
Débutant · Spécialisation · 3 à 6 mois

HubSpot Academy
Compétences que vous acquerrez: HubSpot CRM, Lead Generation, Sales Management, Service Level Agreement, Sales Pipelines, Sales Process, Workflow Management, Prospecting and Qualification, Customer Acquisition Management, Marketing Automation, Dashboard, Email Marketing, Performance Measurement, Prioritization
Débutant · Cours · 1 à 3 mois

Google Cloud
Compétences que vous acquerrez: Looker (Software), Order Fulfillment, Customer Analysis, Business Analytics, Data-Driven Decision-Making, Business Intelligence, Google Cloud Platform, Dashboard, Business Analysis, Data Visualization, Data Analysis, Sales, Product Knowledge, Enterprise Resource Planning
Débutant · Projet · Moins de 2 heures