Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Content Performance Analysis, Social Media Marketing, Social Media Strategy, Social Media Campaigns, Digital Media Strategy, Social Media, Social Media Management, Campaign Management, Web Presence, Lead Generation, Social Media Analytics, Content Marketing, Social Media Content, Digital Marketing, Content Strategy, Marketing, Dashboard, Analytics, Media Strategy, Business
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Product Marketing, Product Strategy, Value Propositions, Target Audience, Benchmarking, Target Market, Persona Development, Go To Market Strategy, Competitive Analysis, Strategic Marketing, Strategic Communication, Stakeholder Communications, Customer Analysis, Customer Insights, Competitive Intelligence, Organizational Strategy, Market Analysis, Market Opportunities, Needs Assessment
Débutant · Cours · 1 à 4 semaines

Creo Incubator
Compétences que vous acquerrez: Data Storytelling, Proposal Writing, Storytelling, Business Modeling, Ideation, Design Thinking, Proposal Development, Innovation, Brand Strategy, Entrepreneurship, Change Management, Presentations, Influencing, Organizational Development, Business Transformation, Oral Expression, Sales Presentations, Concision, Stakeholder Analysis, Business Strategy
Débutant · Spécialisation · 3 à 6 mois

University of Arizona
Compétences que vous acquerrez: Active Listening, Surveys, Customer Relationship Building, Customer Service, Team Oriented, Customer Retention, Team Collaboration, User Feedback, Team Building, Customer Relationship Management, Loyalty Programs, Customer Insights, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer experience strategy (CX), Customer Analysis, Service Design, Entrepreneurship, Data Presentation
Débutant · Spécialisation · 3 à 6 mois

Automatic Data Processing, Inc. (ADP)
Compétences que vous acquerrez: Administration des salaires, Engagement des employés, Gestion des rémunérations, Service clientèle, Stratégies de communication, Paiements, Traitement des salaires
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: QuickBooks (Accounting Software), Accounts Payable, Cash Handling, Accounting Software, Bookkeeping, Accounts Payable and Receivable, Payroll Administration, Accounts Receivable, Financial Reporting, Banking, Accounting, Small Business Accounting, Payroll Processing, Payroll, Inventory Accounting, Operations, Business Operations, Operations Management, Business Process, Business
Mixte · Cours · 1 à 3 mois

Compétences que vous acquerrez: Negotiation, Critical Thinking and Problem Solving, Prioritization, Conflict Management, Time Management, De-escalation Techniques, Communication, Stress Management, Empathy & Emotional Intelligence, Problem Solving, Closing (Sales), Critical Thinking, Communication Strategies, Business Priorities, Goal-Oriented, Professionalism, Emotional Intelligence, Business Ethics, Goal Setting, Self-Awareness
Débutant · Spécialisation · 3 à 6 mois

Fundação Instituto de Administração
Compétences que vous acquerrez: Strategic Leadership, Strategic Marketing, Business Strategy, Stakeholder Analysis, Business Strategies, Leadership Studies, Marketing Strategies, Marketing, Leadership, Leadership Development, Organizational Leadership, Business Modeling, Marketing Strategy and Techniques, Brand Marketing, Customer Analysis, Strategic Planning, Strategic Thinking, Organizational Strategy, Corporate Strategy, Financial Analysis
Débutant · Spécialisation · 3 à 6 mois

Microsoft
Compétences que vous acquerrez: Service Level, Service Level Agreement, Operations, Operational Efficiency, Service Management, Operations Management, Operational Analysis, Customer experience improvement, Process Optimization, Data Entry, Performance Analysis, Performance Measurement, Data Validation, Business Metrics, Customer Relationship Management, Data Quality, Workflow Management, Data Processing, Data Management, Data Analysis
Débutant · Cours · 1 à 3 mois

John Wiley & Sons
Compétences que vous acquerrez: Facebook, Fundraising, Fundraising and Crowdsourcing, Social Media, Social Media Content, Social Media Marketing, Social Media Management, Event Marketing, Social Media Strategy, Shared Media, Event Management, Content Scheduling, Content Strategy, Drive Engagement, Public Affairs, General Sales Practices, Content Creation, Selling Techniques, Online Advertising, Communication
Intermédiaire · Cours · 1 à 3 mois

Insper
Compétences que vous acquerrez: Financial Statement Analysis, Financial Statements, Financial Analysis, Capital Budgeting, Financial Accounting, Income Statement, Financial Acumen, Balance Sheet, Gross Profit, Profit and Loss (P&L) Management, Return On Investment, Administration, Finance, Financial Management, Accounting, Cash Flows, Cost Accounting, Cost Benefit Analysis, Operating Cost, Operating Expense
Débutant · Cours · 1 à 3 mois

John Wiley & Sons
Compétences que vous acquerrez: Investment Banking, Mergers & Acquisitions, Private Equity, Financial Modeling, Bidding, Transaction Processing, Capital Markets, Business Valuation, Financial Statement Analysis, Loans, Case Studies, Financial Analysis, Closing (Sales), Investments, Finance, Business Modeling, Financial Management, Balance Sheet, Return On Investment, Cash Flows
Intermédiaire · Cours · 1 à 4 semaines