Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Canva (Software), Marketing Design, Graphic Design, Color Theory, Graphic and Visual Design Software, Graphic and Visual Design, Creative Design, Marketing Collateral, Content Creation, Marketing, Business Communication, Entrepreneurship
Débutant · Projet Guidé · Moins de 2 heures

Fundação Instituto de Administração
Compétences que vous acquerrez: Predictive Analytics, Customer Relationship Management, Customer Data Management, Data-Driven Decision-Making, Applied Machine Learning, Artificial Intelligence, Machine Learning, Deep Learning, Artificial Neural Networks, Supervised Learning, Unsupervised Learning
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Statistical Process Controls, Six Sigma Methodology, Lean Methodologies, Quality Management, Quality Improvement, Kaizen Methodology, Quality Control, Brainstorming, Benchmarking, Process Improvement, Run Chart, Continuous Improvement Process, Pareto Chart, Root Cause Analysis
Mixte · Cours · 1 à 4 semaines

Fundação Instituto de Administração
Compétences que vous acquerrez: Marketing Strategies, Digital Marketing, Marketing, Marketing Analytics, Key Performance Indicators (KPIs), Consumer Behaviour, E-Commerce, Performance Measurement, Customer Insights, Market Analysis
Débutant · Cours · 1 à 4 semaines
Compétences que vous acquerrez: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Feasibility Studies, Market Opportunities, Growth Strategies, Business Development, Business Planning, Sales Presentations, Entrepreneurship, Business Strategies, Strategic Partnership, Strategic Thinking, Proposal Development, Business Analysis, Market Analysis
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Infographics, Data Visualization, Process Flow Diagrams, Presentations, Content Creation, Marketing Collateral, Graphic Design, Business Analytics
Débutant · Projet Guidé · Moins de 2 heures

Real Madrid Graduate School Universidad Europea
Compétences que vous acquerrez: Event Planning, Customer Engagement, Marketing, Storytelling, Marketing Strategy and Techniques, Corporate Strategy, Global Marketing, Brand Management, Strategic Communication, Digital Marketing, Sustainability Reporting, Contract Management, E-Commerce, Customer experience improvement, Virtual Teams, Augmented and Virtual Reality (AR/VR), Game Theory, Blockchain, Cross Platform Development, Influencing
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Microsoft Excel, Excel Formulas, Spreadsheet Software, Data Analysis Software, Data Analysis, Customer Analysis, Analysis, Analytical Skills, Gross Profit, Productivity Software, Business Mathematics
Débutant · Projet Guidé · Moins de 2 heures

Amazon Web Services
Compétences que vous acquerrez: Customer experience improvement, Customer Relationship Management, Customer Insights, Customer Service, Trend Analysis, Employee Performance Management, Text Mining, System Implementation
Mixte · Cours · 1 à 4 semaines

Pohang University of Science and Technology(POSTECH)
Compétences que vous acquerrez: Blockchain, Application Development, Cloud Applications, Payment Systems, Cryptography, Investments, FinTech, Digital Assets, Open Source Technology, Distributed Computing, Microservices, E-Commerce, Transaction Processing, Interoperability, Algorithms, Scalability, Governance
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Work Breakdown Structure, Scheduling, Project Schedules, Timelines, Project Performance, Benchmarking, Project Management Software, Corrective and Preventive Action (CAPA), Project Management, Performance Analysis, Variance Analysis
Intermédiaire · Cours · 1 à 4 semaines