Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Sales Pipelines, Sales Process, Salesforce, Sales Management, Sales Support, Closing (Sales), Sales Enablement, Inside Sales, Order Management, Sales, Product Knowledge, Account Management, Contract Management, Proposal Development
Débutant · Cours · 1 à 4 semaines

LearnKartS
Compétences que vous acquerrez: Salesforce, Salesforce Development, User Provisioning, Identity and Access Management, Enterprise Application Management, Application Deployment, Security Management, Security Controls, Data Management, Customer Relationship Management (CRM) Software, Workflow Management, Internal Communications, Training and Development, Customer Service
★ 3.6 (14) · Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: IA responsable, Analyse de la clientèle, Service clientèle, Candidature au LLM, Intégrations AI, IA générative, Éthique des données, Personnalisation de l'IA, L'IA responsable, Commentaires des utilisateurs, Amélioration de l'expérience client, Service personnalisé
★ 4.9 (8) · Débutant · Cours · 1 à 4 semaines

University of Colorado Boulder
Compétences que vous acquerrez: Product Development, Product Strategy, Sustainable Business, Product Management, Marketing, Product Marketing, New Product Development, Marketing Strategy and Techniques, Product Lifecycle Management, Commercialization, Strategic Marketing, Sales Presentations, Marketing Strategies, Business Marketing, Presentations, Promotional Strategies, Sustainable Development, Oral Expression, Proposal Development, Corporate Sustainability
★ 5 (10) · Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Storytelling, Presentations, Microsoft PowerPoint, Oral Expression, Business Communication, Public Speaking, Verbal Communication Skills, Sales Presentations, Persuasive Communication, Drive Engagement, Target Audience
★ 4.2 (21) · Intermédiaire · Cours · 1 à 4 semaines
University of Illinois Urbana-Champaign
Compétences que vous acquerrez: Digital Transformation, Digital Marketing, Marketing, Digital Brand Strategy, Strategic Marketing, Digital Marketing Tools, Marketing Strategies, Product Marketing, Market Dynamics, Consumer Behaviour, Customer Engagement, Earned Media, Promotional Strategies, E-Commerce, Shared Media, Product Development, Revenue Management, Content Creation, Branding, Drive Engagement
★ 4.6 (10) · Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Timelines, Product Demonstration, Product Promotion, Marketing Materials, Presentations, Sales Presentations, Marketing Collateral, Sales Presentation, Marketing Design, Project Design, Project Schedules, Value Propositions, Entrepreneurship, Graphic Design, Data Sharing
Intermédiaire · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
★ 4.7 (9) · Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Sales Presentations, Proposal Writing, Proposal Development, Business Writing, Presentations, Company, Product, and Service Knowledge, Business Strategy, Entrepreneurship
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Technology Strategies, Process Improvement, Customer and Client Support, Business Development
★ 4.9 (14) · Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Canva (Software), Style Guides, Logo Design, Marketing Design, Brand Strategy, Marketing Materials, Branding, Brand Marketing, Marketing Collateral, Brand Management, Graphic Design, Organizational Skills, Marketing, Media Strategy, File Management, Multimedia
★ 4.4 (7) · Intermédiaire · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Marketing Design, Organizational Structure, Diagram Design, Marketing Collateral, Graphic Design, Presentations, Dashboard, Collaborative Software
★ 4.8 (12) · Intermédiaire · Projet Guidé · Moins de 2 heures