Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Marketing, Service clientèle, Étude de marché, Connaissance du client, Recherche sur les utilisateurs, Commentaires des utilisateurs, Public cible
Débutant · Projet Guidé · Moins de 2 heures

University of Virginia
Compétences que vous acquerrez: Product Management, New Product Development, Product Lifecycle Management, Stakeholder Engagement, Stakeholder Communications, Product Development, Product Improvement, Sales Presentations, Innovation, Sustainable Business, Stakeholder Management, Ideation, Product Requirements, Digital Analysis, Analysis, Marketing Analytics, Customer Insights, Customer Analysis, Communication, Leadership and Management
Débutant · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Email Marketing, Newsletters, Campaign Management, Lead Generation, Marketing Materials, Dashboard, Content Management
Débutant · Projet Guidé · Moins de 2 heures

Fundação Instituto de Administração
Compétences que vous acquerrez: Sales Strategy, Sales, Customer Analysis, AI Personalization, Marketing Analytics, Product Assortment, Regression Analysis, Cross Selling, Personalized Service, Revenue Forecasting, Data Analysis, Predictive Analytics, Revenue Management, Predictive Modeling, Business Modeling, Statistical Analysis, Business Metrics, Model Evaluation, Applied Machine Learning, Machine Learning
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Canva (Software), Style Guides, Logo Design, Branding, Marketing Collateral, Marketing Design, Marketing Materials, Brand Marketing, Brand Strategy, Graphic Design, Brand Management, Media Strategy, Cross-Channel Marketing, Organizational Skills, Design Elements And Principles
Intermédiaire · Projet Guidé · Moins de 2 heures

Automatic Data Processing, Inc. (ADP)
Compétences que vous acquerrez: Compensation Analysis, Compensation Management, Compensation Strategy, Compensation and Benefits, Benefits Administration, Labor Compliance, Regulatory Compliance, Labor Law, Communication Planning, Communication Strategies, Benchmarking, Equities
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Timelines, Product Demonstration, Product Promotion, Marketing Materials, Presentations, Sales Presentations, Marketing Collateral, Sales Presentation, Marketing Design, Project Design, Project Schedules, Value Propositions, Entrepreneurship, Graphic Design, Data Sharing
Intermédiaire · Projet Guidé · Moins de 2 heures

Samsung
Compétences que vous acquerrez: Help Desk Support, Technical Support, Technical Support and Services, Hardware Troubleshooting, Customer Service, Product Support, Customer Support, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Android (Operating System), Product Knowledge, Active Listening, Technical Communication, Communication
Débutant · Cours · 1 à 4 semaines

Fundação Instituto de Administração
Compétences que vous acquerrez: Financial Statement Analysis, Financial Statements, Financial Analysis, Financial Acumen, Financial Accounting, Balance Sheet, Cash Flows, Income Statement, Working Capital, Profit and Loss (P&L) Management, Business Metrics, Performance Analysis, Gross Profit, Analysis, Depreciation
Débutant · Cours · 1 à 3 mois
University of Illinois Urbana-Champaign
Compétences que vous acquerrez: Audit Planning, Internal Auditing, Environmental Social And Corporate Governance (ESG), Auditing, Internal Controls, Auditors Report, Report Writing, Internal Communications, Continuous Improvement Process, Risk Analysis, Risk Control, Governance Risk Management and Compliance, Risk Management Framework, Financial Controls, Enterprise Risk Management (ERM), Risk Management, Stakeholder Management, Benchmarking, Business Ethics, Fraud detection
Intermédiaire · Cours · 1 à 4 semaines

Tecnológico de Monterrey
Compétences que vous acquerrez: Value Propositions, Ideation, Market Opportunities, Entrepreneurship, New Product Development, Business Modeling, Innovation, New Business Development, Strategic Thinking, Entrepreneurial Finance, Sales Presentation, Business Leadership, Presentations, Customer Analysis, Succession Planning, Trend Analysis, Leadership
Avancées · Cours · 1 à 3 mois

S.P. Jain Institute of Management and Research
Compétences que vous acquerrez: Brand Strategy, Brand Management, Branding, Brand Marketing, Strategic Marketing, Business Strategy, Plan Execution, Product Lining, Portfolio Management, Competitive Analysis, Business-To-Consumer, Business Valuation, B2B Sales
Débutant · Cours · 1 à 4 semaines