Lorsque vous vous inscrivez à ce cours, vous êtes également inscrit(e) à cette Spécialisation.
Apprenez de nouveaux concepts auprès d'experts du secteur
Acquérez une compréhension de base d'un sujet ou d'un outil
Développez des compétences professionnelles avec des projets pratiques
Obtenez un certificat professionnel partageable
Il y a 5 modules dans ce cours
Master the flow of information that drives every successful project and program. In this course, you’ll learn how to manage complex communication networks, turning overwhelming data and messages into clarity, alignment, and action.
You’ll explore advanced tools and techniques to coordinate information across teams, empower project managers, and ensure strategic goals are met. Whether you’re leading traditional or agile initiatives, you’ll discover how to streamline communication, enhance team collaboration, and prevent information overload.
Perfect for CAPMs, PMPs, and agile professionals, this course helps you go beyond certification to master the art of communication at scale—and earn 10 professional development units (PDUs) along the way.
The first week starts with defining program and project communication networks. We will discuss the Boston Big Dig Project as an example of the challenges inherent in large-scale communication networks.
Inclus
5 vidéos8 lectures6 devoirs
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5 vidéos•Total 46 minutes
1.1.1 What Are Communication Networks?•9 minutes
1.2.1 How to Build a Communication Network for a Program or Project - Part One - Video•7 minutes
1.3.1 How to Build a Communication Network for a Program or Project - Part Two - Video•11 minutes
1.4.1 Scaling Up the Program or Project Communication Network - Video•10 minutes
1.5.1 Putting It All Together: The Project Management Information System - Video•9 minutes
8 lectures•Total 27 minutes
Orientation and Welcome!•2 minutes
Course Syllabus•5 minutes
1.1.2 What Are Communication Networks? - Summary Points•4 minutes
1.2.2 How to Build a Communication Network for a Program or Project - Part One - Summary Points•3 minutes
1.3.2 How to Build a Communication Network for a Program or Project - Part Two - Summary Points•5 minutes
1.4.2 Scaling Up the Program or Project Communication Network - Summary Points•4 minutes
1.5.2 Putting It All Together: The Project Management Information System - Summary Points•3 minutes
Week 1 Resources•1 minute
6 devoirs•Total 40 minutes
1.6.1 Quiz•15 minutes
1.1.3 What Are Communication Networks? Knowledge Check•5 minutes
1.2.3 How to Build a Communication Network for a Program or Project - Part One - Knowledge Check•5 minutes
1.3.3 How to Build a Communication Network for a Program or Project - Part Two - Knowledge Check•5 minutes
1.4.3 Scaling Up the Program or Project Communication Network - Knowledge Check•5 minutes
1.5.3 Putting It All Together: The Project Management Information System - Knowledge Check•5 minutes
Week 2: Managing Information in a Program or a Project
Module 2•1 heure à terminer
Détails du module
This week describes the types of information in a program or project. How information moves through the program or project communication networks and how to use knowledge management to effectively handle program and project data and information.
Inclus
5 vidéos6 lectures6 devoirs
Afficher les informations sur le contenu du module
5 vidéos•Total 29 minutes
2.1.1 The Types of Information in a Program/Project - Video•5 minutes
2.2.1 How Information Moves in a Program/Project - Video•7 minutes
2.3.1 Knowledge Management in Programs and Projects - Part One - Video•3 minutes
2.4.1 Knowledge Management in Programs and Projects - Part Two - Video•8 minutes
2.5.1 Putting It All Together - Video•5 minutes
6 lectures•Total 16 minutes
2.1.2 The Types of Information in a Program/Project - Summary Points•3 minutes
2.2.2 How Information Moves in a Program/Project - Summary Points•4 minutes
2.3.2 Knowledge Management in Programs and Projects - Part One - Summary Points•2 minutes
2.4.2 Knowledge Management in Programs and Projects - Part Two - Summary Points•4 minutes
2.5.2 Putting It All Together - Summary Points•2 minutes
Week 2 Resources•1 minute
6 devoirs•Total 40 minutes
2.6.1 Quiz•15 minutes
2.1.3 The Types of Information in a Program/Project - Knowledge Check•5 minutes
2.2.3 How Information Moves in a Program/Project - Knowledge Check•5 minutes
2.3.3 Knowledge Management in Programs and Projects - Part One - Knowledge Check•5 minutes
2.4.3 Knowledge Management in Programs and Projects - Part Two - Knowledge Check•5 minutes
2.5.3 Putting It All Together - Knowledge Check•5 minutes
Week 3: Program/Project Management Information Templates
Module 3•1 heure à terminer
Détails du module
This week you will learn best practices for program and project communication. We will discuss the best ways to report project status, hold effective meetings, and communicate information to stakeholders.
Inclus
4 vidéos5 lectures5 devoirs
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4 vidéos•Total 25 minutes
3.1.1 The Program/Project Communication Plan - Video•5 minutes
3.2.1 Reporting Program/Project Status - Video•8 minutes
3.4.3 Communicating Program/Project Status to Stakeholders - Knowledge Check•5 minutes
Week 4: Troubleshooting Program and Project Communication Network Challenges
Module 4•1 heure à terminer
Détails du module
For the last week, we will discuss ways to troubleshoot common program and project communication networks challenges. What to do when the communication network is growing out of control, when information is becoming lost in the network, or if you are not receiving proper feedback. We end the week with ways to teach your program or project team good information management habits.
Inclus
5 vidéos6 lectures6 devoirs
Afficher les informations sur le contenu du module
5 vidéos•Total 29 minutes
4.1.1 The Network is Growing Too Big - Video•5 minutes
4.2.1 Information is Getting Lost in the Network - Video•7 minutes
4.3.1 Information Only Goes One Way - Video•7 minutes
4.4.1 How To Tell If Information is Being Transmitted Accurately - Video•6 minutes
4.5.1 Teaching Your Program Or Project Team Good Information Management Habits - Video•4 minutes
6 lectures•Total 17 minutes
4.1.2 The Network is Growing Too Big - Summary Points•3 minutes
4.2.2 Information is Getting Lost in the Network - Summary Points•4 minutes
4.3.2 Information Only Goes One Way - Summary Points•4 minutes
4.4.2 How To Tell If Information is Being Transmitted Accurately - Summary Points•3 minutes
4.5.2 Teaching Your Program Or Project Team Good Information Management Habits - Summary Points•2 minutes
Week 4 Resources•1 minute
6 devoirs•Total 40 minutes
4.6.1 Quiz•15 minutes
4.1.3 The Network is Growing Too Big - Knowledge Check•5 minutes
4.2.3 Information is Getting Lost in the Network - Knowledge Check•5 minutes
4.3.3 Information Only Goes One Way - Knowledge Check•5 minutes
4.4.3 How To Tell If Information is Being Transmitted Accurately - Knowledge Check•5 minutes
4.5.3 Teaching Your Program Or Project Team Good Information Management Habits - Knowledge Check•5 minutes
Week 5: Final Exam
Module 5•1 heure à terminer
Détails du module
Inclus
4 lectures2 devoirs
Afficher les informations sur le contenu du module
4 lectures•Total 4 minutes
Don't Forget to Claim You Some PDUs!•1 minute
Congratulations! Now How About a Quick Retro?•1 minute
Continue Your Leverage with UMD!•1 minute
Five Stars Please!•1 minute
2 devoirs•Total 37 minutes
Final Exam•35 minutes
Feedback Survey Quiz•2 minutes
Obtenez un certificat professionnel
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The University of Maryland, College Park is the state's flagship university and one of the nation's preeminent public research universities. A global leader in research, entrepreneurship and innovation, the university is home to more than 40,700 students, 14,000 faculty and staff, and nearly 400,000 alumni. The university’s faculty includes two Nobel laureates, 10 Pulitzer Prize winners, 69 members of the national academies and scores of Fulbright scholars. Located just outside Washington, D.C., the University of Maryland is committed to social entrepreneurship as the nation’s first “Do Good” campus, and discovers and shares new knowledge every day through research and programs in academics, the arts, and athletics.
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Étudiant(e) depuis 2018
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Étudiant(e) depuis 2020
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Étudiant(e) depuis 2021
’Lorsque j'ai besoin de cours sur des sujets que mon université ne propose pas, Coursera est l'un des meilleurs endroits où se rendre.’
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Is financial aid available?
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