Master Intelligent Process Automation by combining process mining, cognitive AI, AI agents, and enterprise automation governance.
Learn how organizations discover automation opportunities, design intelligent workflows, and scale AI-enabled processes responsibly.
This Specialization takes you through the complete intelligent automation lifecycle. Begin by using process mining to analyze how workflows actually operate, identify bottlenecks, evaluate process variations, and uncover improvement opportunities.
Next, explore agentic AI and multi-agent workflows, including planning, reasoning, tool use, task decomposition, validation, collaboration, and human-in-the-loop oversight. You'll also examine how Cognitive AI, Intelligent Document Processing, NLP, classification, extraction, and intent detection transform unstructured information into actionable workflow inputs.
Finally, learn how to evaluate automation opportunities, measure business value, establish governance and security controls, and build an IPA Center of Excellence.
By completing the Specialization, you'll be prepared to analyze processes, design intelligent automation solutions, evaluate AI controls, and recommend strategies for responsible enterprise-scale automation.
Projet d'apprentissage appliqué
Through practical, scenario-based projects, learners will analyze business process data to identify bottlenecks and automation opportunities, design cognitive AI solutions for document processing, and develop agentic workflows with human oversight. Learners will also evaluate automation performance, security, and governance requirements to propose a scalable Intelligent Process Automation strategy and Center of Excellence for a real-world enterprise scenario.
