Build practical skills for managing identities, users, licenses, and external collaboration in Microsoft 365. This course introduces different identity types and identity models, helping you understand how organizations can choose an appropriate approach for user provisioning and administration.

You will learn how to create and manage Microsoft 365 user accounts, assign and manage licenses, recover deleted users, and streamline administration through bulk user management. The course also introduces Microsoft Entra B2B collaboration and shows how organizations can securely work with external users and business partners while maintaining control over organizational resources. Microsoft Entra B2B allows guests to use their existing identities to access shared resources without requiring the organization to manage their external credentials. Through practical demonstrations and real-world administration scenarios, you will also explore external collaboration settings, invitation redemption, Microsoft 365 contacts, and PowerShell-based contact management. By the end of the course, you will be able to apply core Microsoft 365 identity and user-management concepts to support efficient, scalable, and secure collaboration.

Build practical skills for managing Microsoft 365 groups, configuring custom domains, and supporting client connectivity in Microsoft 365 environments. In this course, you’ll learn how different Microsoft 365 and Microsoft Entra group types support collaboration, access management, licensing, and administration. You’ll also explore dynamic groups and how membership can be automatically managed based on user or device attributes.

You’ll learn how to manage groups using the Microsoft 365 admin center and PowerShell, restore deleted groups, configure group-based licensing, and establish group naming policies and governance practices. Group-based licensing can automatically assign or remove licenses as users are added to or removed from groups. The course also covers custom domain planning and verification, DNS requirements, split DNS considerations, automatic client configuration, connectivity protocols, Outlook connectivity, and network configuration. You’ll explore the Microsoft Remote Connectivity Analyzer and Microsoft 365 Support and Recovery Assistant to help troubleshoot common connectivity and configuration issues. Through conceptual explanations and practical demonstrations, you’ll develop the knowledge needed to manage Microsoft 365 groups, domains, licensing, governance, and client connectivity in real-world organizational environments. What You Will Learn: * Manage Microsoft 365 and Microsoft Entra groups and dynamic groups. * Apply group-based licensing and group governance policies. * Configure Microsoft 365 domains, DNS, and client connectivity. * Troubleshoot Microsoft 365 connectivity and configuration issues. Skills You Will Gain: * Microsoft 365 Groups * Microsoft Entra ID Groups * Dynamic Groups * Group Management * Group-Based Licensing * Microsoft 365 Governance * PowerShell * Group Naming Policies * Custom Domains * Domain Verification * DNS * Split DNS * Client Configuration * Connectivity Protocols * Outlook Connectivity * Network Configuration * Microsoft Remote Connectivity Analyzer * Microsoft 365 Troubleshooting * Microsoft 365 Administration Who Is This Course For? * Microsoft 365 Administrators * Microsoft Entra Administrators * Cloud Administrators * Microsoft 365 Support Professionals * IT Administrators * Systems Administrators * Messaging Administrators * Network Administrators * Cloud and Infrastructure Engineers * IT Professionals responsible for Microsoft 365 environments Course Format This course combines conceptual explanations with practical demonstrations to help learners understand Microsoft 365 group management, governance, domain configuration, and client connectivity. You’ll begin by exploring Microsoft 365 groups, group types, and dynamic membership. You’ll then learn how to manage groups, assign licenses, use PowerShell, restore deleted groups, and apply naming policies. The course then moves into Microsoft 365 domain and DNS configuration. You’ll explore domain verification, DNS records, automatic client configuration, connectivity protocols, Outlook connectivity, and network configuration. Practical demonstrations using Microsoft 365 administration and connectivity tools help learners connect these concepts to real-world administration and troubleshooting scenarios.

Microsoft 365 Identity Synchronization and Security helps learners develop practical skills for securing identities and synchronizing users between on-premises Active Directory and Microsoft Entra ID. You’ll explore password management, password writeback, Conditional Access, pass-through authentication, MFA, passwordless authentication, smart lockout, and security-by-default concepts.

The course then covers Microsoft Entra Connect and directory synchronization, including synchronized users and groups, password and device writeback, object filtering, and Microsoft Entra Connect installation. You’ll also compare password hash synchronization, pass-through authentication, and federated authentication while exploring hybrid identity planning, directory preparation, synchronization tools, and Microsoft Entra Connect Health. Through conceptual lessons, guided demonstrations, and practical scenarios, you’ll learn how organizations secure identities, synchronize directories, and manage hybrid identity environments. By the end of the course, you’ll be able to apply authentication, synchronization, and identity-security concepts to real-world Microsoft 365 administration scenarios. The course covers Microsoft Entra authentication, Microsoft Entra Connect, directory synchronization, hybrid identity, MFA, Conditional Access, and security administration, making Intermediate the appropriate level.

Build practical skills to administer, secure, monitor, and optimize Microsoft 365 environments. In this course, you’ll learn how to manage Microsoft Entra administrative roles and permissions, delegate administrative responsibilities, configure administrative units, and use Privileged Identity Management to manage privileged access.

You’ll explore Microsoft 365 security concepts including threat vectors, data breaches, Zero Trust principles, Microsoft Defender XDR, Microsoft Secure Score, and Privileged Identity Management. You’ll also learn how to monitor Microsoft 365 service and tenant health, analyze usage, assess network connectivity, understand backup considerations, and develop an incident response approach. The course also covers Microsoft 365 Apps deployment through self-service installation, Microsoft Configuration Manager, cloud-based deployment, and local sources. You’ll learn about application updates, update channels, and application management through the Microsoft 365 Apps admin center. Finally, you’ll explore Microsoft Viva Insights, including analytics, personal insights, team insights, and Microsoft Teams integration. Through practical concepts and demonstrations, you’ll develop skills that can be applied to real-world Microsoft 365 administration, security, and productivity scenarios. What You Will Learn: 1. Manage Microsoft 365 administrative roles and privileged access. 2. Apply Microsoft 365 security, monitoring, and resilience practices. 3. Deploy Microsoft 365 Apps and use Viva Insights to support productivity. 4. Apply Microsoft 365 administration and security concepts to real-world scenarios. Skills You Will Gain * Microsoft 365 Administration * Microsoft Entra ID * Administrative Roles * Role-Based Access Control * Privileged Identity Management * Zero Trust * Microsoft Defender XDR * Microsoft Secure Score * Microsoft 365 Service Health * Microsoft 365 Apps * Application Deployment * Application Updates * Microsoft Viva Insights * Cloud Security * Tenant Management * Incident Response Who Is This Course For? This course is suitable for: * Microsoft 365 Administrators * Cloud Administrators * Microsoft Entra Administrators * IT Professionals * Security Administrators * Microsoft 365 Support Professionals * Cloud and Infrastructure Engineers * Professionals preparing for Microsoft 365 administration and security responsibilities This course combines conceptual explanations with practical demonstrations to help learners understand Microsoft 365 administration, security, monitoring, application deployment, and productivity capabilities. You’ll explore administrative roles and privileged access, security and Zero Trust concepts, tenant health monitoring, Microsoft 365 Apps deployment, application updates, and Viva Insights through structured lessons and demonstrations.

Build practical skills to protect Microsoft 365 email environments from malware, spam, phishing, spoofing, malicious attachments, and harmful URLs. In this course, you’ll learn how Microsoft Defender for Office 365 and Exchange Online Protection help organizations strengthen email security and manage common email threats.

You’ll explore Microsoft 365 Safe Attachments and Safe Links and learn how to configure policies that help protect users from malicious files and URLs. You’ll also work with Exchange Online Protection capabilities, including anti-malware, anti-spam, anti-spoofing, Zero-hour Auto Purge, and outbound spam filtering. The course also covers email protection using Microsoft Defender, including spoofed intelligence, mail flow rules, Tenant Allow/Block Lists, and submitting suspicious or incorrectly classified messages to Microsoft for analysis. Through conceptual explanations and practical demonstrations, you’ll develop the knowledge needed to configure and manage email security controls in Microsoft 365. By the end of the course, you’ll be able to apply Microsoft 365 email security capabilities to protect users, manage email threats, and support a stronger organizational security posture. What You Will Learn * Configure Microsoft 365 Safe Attachments and Safe Links. * Manage Exchange Online Protection and email threat protection. * Apply anti-malware, anti-spam, and anti-spoofing policies. * Manage email security using Microsoft Defender capabilities. Skills You Will Gain * Microsoft Defender for Office 365 * Exchange Online Protection * Microsoft 365 Email Security * Safe Attachments * Safe Links * Anti-Malware Protection * Anti-Spam Protection * Anti-Spoofing * Zero-hour Auto Purge * Outbound Spam Filtering * Mail Flow Rules * Tenant Allow/Block Lists * Email Threat Protection * Spoofed Intelligence * Microsoft 365 Security * Email Security Administration Who Is This Course For? This course is designed for: * Microsoft 365 Administrators * Exchange Online Administrators * Microsoft Defender Administrators * Security Administrators * Cloud Administrators * Messaging Administrators * IT Support Professionals * Cybersecurity Professionals * Cloud and Infrastructure Engineers * Professionals responsible for Microsoft 365 email security This course combines conceptual explanations with practical demonstrations to help learners understand and manage Microsoft 365 email security capabilities. You’ll begin with Safe Attachments and Safe Links before moving into Exchange Online Protection and its core email threat protection capabilities. The course then explores Microsoft Defender capabilities for managing suspicious senders, mail flow, allow/block lists, and email analysis. Practical demonstrations help learners connect security concepts with real-world Microsoft 365 administration scenarios. Course Modules: Module 1: Microsoft 365 Safe Attachments and Safe Links Module 2: Microsoft 365 Email Threat Protection

Build practical skills to protect endpoints, investigate threats, secure cloud applications, and govern organizational data using Microsoft Defender and Microsoft Purview. In this course, you’ll explore Microsoft Defender for Endpoint, Microsoft Intune, Microsoft Defender for Office 365, Microsoft Defender for Cloud Apps, and Microsoft Purview.

You’ll learn how to implement endpoint protection, onboard devices to Microsoft Defender for Endpoint, integrate Defender with Intune, and use Microsoft Defender Vulnerability Management to identify and address endpoint security risks. You’ll also explore Microsoft Defender for Office 365 capabilities for threat protection, investigation, threat intelligence, alert management, attack simulation, automated investigation, and incident response. The course then covers cloud application protection and data governance using Microsoft Defender for Cloud Apps and Microsoft Purview. You’ll explore cloud discovery, file protection, information protection, data lifecycle management, Insider Risk Management, and eDiscovery. Through conceptual explanations and practical demonstrations, you’ll develop the knowledge needed to apply Microsoft security and compliance capabilities to real-world organizational scenarios. What You Will Learn * Implement endpoint protection using Microsoft Defender for Endpoint and Intune. * Investigate and respond to threats using Microsoft Defender for Office 365. * Protect cloud applications and govern organizational data using Microsoft Defender for Cloud Apps and Purview. * Apply Microsoft security and compliance capabilities to real-world organizational scenarios. Skills You Will Gain: * Microsoft Defender for Endpoint * Microsoft Intune * Endpoint Protection * Microsoft Defender Vulnerability Management * Microsoft Defender for Office 365 * Threat Investigation * Threat Explorer * Threat Intelligence * Attack Simulation Training * Automated Investigation and Response * Incident Response * Microsoft Defender for Cloud Apps * Cloud Discovery * Microsoft Purview * Information Protection * Data Governance * Data Lifecycle Management * Insider Risk Management * eDiscovery * Microsoft 365 Security * Cloud Security * Security Operations * Compliance Who Is This Course For? * Microsoft 365 Administrators * Microsoft Defender Administrators * Security Administrators * Microsoft Intune Administrators * Endpoint Administrators * Cloud Administrators * Cybersecurity Professionals * Security Operations Professionals * Compliance Administrators * Microsoft Purview Administrators * Cloud and Infrastructure Engineers * IT Professionals responsible for security and data protection Course Format: This course combines conceptual explanations with practical demonstrations to help learners understand Microsoft security, threat protection, investigation, and data governance capabilities. You’ll begin with endpoint protection and learn how Microsoft Defender for Endpoint and Intune can work together to protect and manage organizational devices. You’ll then explore Microsoft Defender for Office 365 and learn how to investigate email threats, use threat intelligence, configure alerts, conduct attack simulations, and respond to security incidents. The final module focuses on Microsoft Defender for Cloud Apps and Microsoft Purview, covering cloud application discovery, application protection, information protection, data governance, insider risk management, and eDiscovery. Course Modules: Module 1: Implement Endpoint Protection Module 2: Microsoft Defender for Office 365: Protection, Threat Investigation, and Response Module 3: Microsoft Purview and Defender for Cloud Apps