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Learner Reviews & Feedback for The Art of Negotiation by University of California, Irvine

2,862 ratings

About the Course

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session. Upon completing this course, you will be able to: 1. Learn about the nature of negotiation and how it differs from selling 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation 3. Explain the role of authority and how to address it in negotiations 4. Explain the role of power in negotiations and how to address power inequities 5. Explain the positive and negative influences of empowerment 6. Learn the different “stances” or negotiation styles negotiators might adopt 7. Demonstrate the factors that influence which negotiation style is implemented 8. Describe the personal and behavioral characteristics of an effective negotiator 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator 10. Assess your own values and personal style and how they affect the negotiation process 11. Learn about the critical importance of planning and preparation in the negotiation process...

Top reviews


Dec 28, 2020

This course helped me to think more thoroughly about the elements of successful negotiation. I intend to incorporate ideas from this course into my practice of negotiation on the job going forward.


Nov 15, 2020

This is such a perfect course for negotiations generally in business as well in every other aspect of life .It teaches of so many key things in life including listening skills amongst others

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426 - 450 of 474 Reviews for The Art of Negotiation

By 夏大伟

Oct 21, 2015

There is no discussion forum. There are some concepts made me confused and I want to discuss with some other classmates. Another thing is there almost has no example, teacher just say the principles. I think one or two example for a principle may make some concepts more clear and can be understood easier.

By Marco L

Jul 7, 2022

The quality of the lectures is not very good. The slides are pretty much useless, since there is no information on them, and that is a problem for reading based learners like myself.

In addition, the question in the quizzes are vague and badly done, and it makes it hard to understand what the point is.

By Jesica Z

Apr 20, 2018

The topics explained are quite good and useful; the presentation slides are somehow incomplete, this is they don't contain the main ideas from the video presentation.

By Mark M

May 26, 2017

Works, but as a free attendee I had no access to the tests, so I could not get involved as I did in other courses that I purchased after the completion of the course.

By Romany R

May 4, 2020

the course isn't well organized it just learn you the basics not to get in the next step in the negotiation

also, it is very academic not a practical one

By Michele P

Aug 3, 2022

It's a decent course on basic negotiaiton. But from UCI I was expecitng something better. More presentations graphics, key terms.

By Pradyumna V

Jul 12, 2020

Could be made more interesting with more slides instead of just the Instructor talking on screen for a longer length.

By Nick C

Jan 1, 2022

The videos were good but the reading was simply powerpoint slides that just had headings, no supplementary reading

By Anastasiia K

Jun 12, 2020

Not very well structured course with not a big set of additional resources but otherwise some useful info present

By Joshua A A

Nov 24, 2020

It is very nice course am happy to be part of it. Have learn about negotiations and how to do it.

By Uttara G

Apr 12, 2020

THe course is very useful for any industry to grow up.Also useful for personal development.

By Fabio S

Mar 5, 2020

Overall is an interesting course but I expected better slides to study on

By Bernadetta D

Aug 18, 2022

The information is good. Please provide more detail presentation slides

By Mushtaque H

Jun 2, 2017

Content is good but it could have been little interactive and engaging.

By Lê H L

Feb 26, 2016

A bit boring, but still informative.

By Yasser C

Oct 12, 2020

Nice course but i hate the tutor

By Nguyen N A

Oct 1, 2019

Talk so much, Slide is very bad.

By Ahsan R

Aug 22, 2020

Was not interesting at all!

By Jennifer H

Jul 26, 2020

Extremely Monotonous

By Chuting Z

Mar 8, 2020


By sania a

Jun 23, 2022


By Sarah L

Aug 1, 2021

The topic is very important so highly appreciate the course and efforts. But the presenter was obviously reading strictly from a script, which is not very verbal-friendly. This resulted in the presenter making a lot of mistakes, and time spent correcting mistakes. It disrupts the flow and is quite distracting. So the overall learning experience is not very good. Suggest that there can be more practices, or re-do with the recording when many errors occured (or edit the videos to cut out the errors), or edit the script to become more verbal friendly. :)

By Jenny S

Jun 22, 2016

The instructor kept referring to different authors and books as if she wasn't sure what she was saying was true. She was just reading off a screen and not actually teaching. Might have been easier, and a bit more beneficial, to just read a well prepared set of slides on my own. The first set of quiz questions also weren't really relevant to what was in the actual lesson. Quite disappointed in this part of the specialization as the other sections had in depth presentations, clear information, lots of examples and great slides.

By Anthony C

Oct 12, 2018

Videos were long winded, speaking style if hard to follow, too dry, sounds like no actual thought behind the words, just reading a teleprompter. Quizzes were poorly worded, many questions had multiple answers that could legitimately be considered correct in various scenarios.

By Annarumma M

Oct 17, 2020

I did not like the course . It was too generic and too talkative. I beg pardon for my frankness but the other course in negotiation available in Coursera is more structured and effective in my opinion.