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Learner Reviews & Feedback for The Art of Negotiation by University of California, Irvine

2,862 ratings

About the Course

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session. Upon completing this course, you will be able to: 1. Learn about the nature of negotiation and how it differs from selling 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation 3. Explain the role of authority and how to address it in negotiations 4. Explain the role of power in negotiations and how to address power inequities 5. Explain the positive and negative influences of empowerment 6. Learn the different “stances” or negotiation styles negotiators might adopt 7. Demonstrate the factors that influence which negotiation style is implemented 8. Describe the personal and behavioral characteristics of an effective negotiator 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator 10. Assess your own values and personal style and how they affect the negotiation process 11. Learn about the critical importance of planning and preparation in the negotiation process...

Top reviews


Dec 28, 2020

This course helped me to think more thoroughly about the elements of successful negotiation. I intend to incorporate ideas from this course into my practice of negotiation on the job going forward.


Nov 15, 2020

This is such a perfect course for negotiations generally in business as well in every other aspect of life .It teaches of so many key things in life including listening skills amongst others

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101 - 125 of 475 Reviews for The Art of Negotiation

By Rami E O

Mar 22, 2020

Excellent course. Would have loved to see more practical example and case studies.

By Mickael D

Nov 8, 2015

I learned a lot of very good concepts in this well prepared lesson. Great teacher

By William J D L C

Nov 9, 2020

I'm very satisfied in everything I learned from this course! Thank you so much!

By Aayush T

Apr 26, 2020

Very well elaborated concepts and one can achieve fair amount of understanding.

By Shyam P

Nov 30, 2015

Excellent!!! This course provides right framework to handle any negotiation...

By Rodrigo G S

Nov 29, 2015

Succinct and to the point;

Great content;

The professor is clear and confident.

By Sohail

Dec 31, 2020

Very detailed course and teach us very good understanding of how to Negotiate

By Manish K S

Mar 14, 2018

The art of negotiation course is very useful for us as i am is sales division

By Taimur S

Jun 19, 2022

Liked the course and increased my knowledge about professional negotiation

By Leonidas N

Jan 23, 2021

Very useful course,which enlightened me in various aspects of negotiation

By Sebastian L R

Dec 30, 2020

It was a great course, I learned a lot of useful thing about negotiation.

By Juan I G

Apr 24, 2016

Great course. It has some important points to consider in a negotiation.

By Noelia M S M

Nov 4, 2020

Un excelente curso con un enfoque en la actualidad sumamente necesario.

By Simone G

Dec 28, 2020

This was a well packed course, that was very challenging but worth it.


Sep 1, 2020

This is a good course for any person who participates in any activity

By Sachin P

Jul 12, 2020

Quality analysis of negotiation arts & great explanation of concepts.

By Mukul R B

Jul 3, 2018

An insightful course which gives you an overview of board-room talks.

By Carlos A B S

Nov 23, 2020

Wonderful, and complete guide to being successful in negotiation :)

By Alvin B

Jan 5, 2021

This course is for Business People, Entrepreneurs and Salespeople.

By Clemence A

Aug 25, 2018

Thanks for this course because I have added a lot to my knowledge.

By Gregory R

Jan 16, 2023

The learning styles it offers visual and audio are easy to learn!

By Anish T

Mar 4, 2018

Phenomenal course with in-depth knowledge of Negotiation factors.

By Abdirazak A Y

Oct 19, 2015

Very insightfull course thank you very much i,m very appriecieted

By Prashant K M

Jun 6, 2020

So well explained, concise and well designed practice exercises.

By Mohammad S A Q

Mar 5, 2023

The course teaches ways and techniques to be a good negotiator.