This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course.
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Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
University of WashingtonAbout this Course
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Intermediate Level
Approx. 2 hours to complete
English
Subtitles: English, Mongolian, Chinese (Traditional), Chinese (Simplified)
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Intermediate Level
Approx. 2 hours to complete
English
Subtitles: English, Mongolian, Chinese (Traditional), Chinese (Simplified)
Offered by
University of Washington
Founded in 1861, the University of Washington is one of the oldest state-supported institutions of higher education on the West Coast and is one of the preeminent research universities in the world.
Syllabus - What you will learn from this course
2 hours to complete
Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course. By the end of this lesson, you will be able to: (1) Distinguish between formal and informal language; (2) Distinguish between direct and indirect language; and (3) Choose the appropriate tone based on your relationship with your recipient, the context, and request.
2 hours to complete
4 videos (Total 10 min), 2 readings, 3 quizzes
4 videos
Video: Formality Part 11m
Video: Formality Part 22m
Video: Directness4m
2 readings
Vocabulary List10m
Summary10m
3 practice exercises
Formal or Informal?30m
Direct or Indirect?30m
Building the Right Email30m
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