About this Course

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Intermediate Level

Approx. 4 hours to complete

Suggested: 5 hours/week...

English

Subtitles: English, Mongolian, Chinese (Traditional), Chinese (Simplified)

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Intermediate Level

Approx. 4 hours to complete

Suggested: 5 hours/week...

English

Subtitles: English, Mongolian, Chinese (Traditional), Chinese (Simplified)

Syllabus - What you will learn from this course

Week
1
2 hours to complete

Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails

4 videos (Total 10 min), 2 readings, 3 quizzes
4 videos
Video: Formality Part 11m
Video: Formality Part 22m
Video: Directness4m
2 readings
Vocabulary List10m
Summary10m
3 practice exercises
Formal or Informal?30m
Direct or Indirect?30m
Building the Right Email30m

Instructor

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Richard Moore

Extension Lecturer, International & English Language Programs
UW Educational Outreach

About University of Washington

Founded in 1861, the University of Washington is one of the oldest state-supported institutions of higher education on the West Coast and is one of the preeminent research universities in the world....

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

More questions? Visit the Learner Help Center.