About this Course

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Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Intermediate Level

Approx. 2 hours to complete

English

Subtitles: English, Mongolian, Chinese (Traditional), Chinese (Simplified)

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Intermediate Level

Approx. 2 hours to complete

English

Subtitles: English, Mongolian, Chinese (Traditional), Chinese (Simplified)

Offered by

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University of Washington

Syllabus - What you will learn from this course

Week
1

Week 1

2 hours to complete

Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails

2 hours to complete
4 videos (Total 10 min), 2 readings, 3 quizzes
4 videos
Video: Formality Part 11m
Video: Formality Part 22m
Video: Directness4m
2 readings
Vocabulary List10m
Summary10m
3 practice exercises
Formal or Informal?30m
Direct or Indirect?30m
Building the Right Email30m

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

More questions? Visit the Learner Help Center.