This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course. By the end of this lesson, you will be able to: - Distinguish between formal and informal language - Distinguish between direct and indirect language - Choose the appropriate tone based on your relationship with your recipient, the context, and request
Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
Offered By
Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
University of Washington
Syllabus - What you will learn from this course
Week
12 hours to complete
Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course. By the end of this lesson, you will be able to: (1) Distinguish between formal and informal language; (2) Distinguish between direct and indirect language; and (3) Choose the appropriate tone based on your relationship with your recipient, the context, and request.
4 videos (Total 10 min), 2 readings, 3 quizzes
4 videos
Video: Formality Part 11m
Video: Formality Part 22m
Video: Directness4m
2 readings
Vocabulary List10m
Summary10m
3 practice exercises
Formal or Informal?30m
Direct or Indirect?30m
Building the Right Email30m
Instructor
Richard Moore
Extension Lecturer, International & English Language ProgramsUW Educational Outreach
About University of Washington
Founded in 1861, the University of Washington is one of the oldest state-supported institutions of higher education on the West Coast and is one of the preeminent research universities in the world.
Frequently Asked Questions
When will I have access to the lectures and assignments?
Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.
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