This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course.
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Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
University of WashingtonAbout this Course
Offered by

University of Washington
Founded in 1861, the University of Washington is one of the oldest state-supported institutions of higher education on the West Coast and is one of the preeminent research universities in the world.
Syllabus - What you will learn from this course
Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course. By the end of this lesson, you will be able to: (1) Distinguish between formal and informal language; (2) Distinguish between direct and indirect language; and (3) Choose the appropriate tone based on your relationship with your recipient, the context, and request.
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